From start to finish, this 22 days Mediterranean cruise has been the worst cruise we have taken. It all started on day 1 when our Signature Beverage Package cards were not in our suite. Several hours later, the Neptune concierge advised that we only had an 11 day card beverage card because the 22 day card was very expensive. It took four additional days for the front desk supervisor to call ...
I booked a 10 night Holland America Western Mediterranean cruise on the Noordam for five people after having enjoyed a 10 night Eastern Mediterranean cruise in August 2007 on Celebrity. What a mistake to change from a quality service -oriented cruise line like Celebrity to the hostile, servile experience on HAL! The booking was made through the same internet agency I have used successfully for the ...