1. Home
  2. Cruise Lines
  3. Cunard Line
  4. Queen Elizabeth Review
  5. Queen Elizabeth Cruise Reviews
2 Helpful Votes
Sail Date: August 2019
My husband and I have completed several cruises over the past ten years. To celebrate our 10th wedding anniversary we decided to visit the Baltics. This was actually a 14 night cruise and we enjoyed every minute. The cruise ship is ... Read More
My husband and I have completed several cruises over the past ten years. To celebrate our 10th wedding anniversary we decided to visit the Baltics. This was actually a 14 night cruise and we enjoyed every minute. The cruise ship is spotlessly clean and very comfortable. The service is exceptional. The very vast majority of staff go out of their way to make you feel welcome. Food in the Brittania restaurant was delicious. We did eat in the Lido some evenings and that was good, although not quite as good! We were incredibly lucky with the weather on this voyage which certainly helps. That said, the ports of call in Denmark, Russia, Finland, Sweden and Germany were all wonderful. Our cabin was on Deck 8 Aft. We like the location near to the Aft stairwell and we would choose this location and deck again. Our cabin was comfortable and our steward was always happy to help us. Entertainment on this cruise wasn't quite as good as we have known it to be before but that might be down to personal taste. We enjoyed the shows and musicians.Guest speakers were interesting and the Celebrity Speaker, John Peters, was completely inspiring. There is so much to love about cruising with Cunard. We'll be back! Read Less
Sail Date: August 2019
Embarkation - went quickly and smoothly, we had no problem with the alcohol we were brining on board at all - a box of wine, several bottles of wine and many mall bottles of gin, rum and port. At ports we had no problem bringing tonics ... Read More
Embarkation - went quickly and smoothly, we had no problem with the alcohol we were brining on board at all - a box of wine, several bottles of wine and many mall bottles of gin, rum and port. At ports we had no problem bringing tonics and coke on board as our mixers. We have never sailed Cunard before, previously only sailing on more casual cruise ships, so were somewhat apprehensive about the dress code. Dress Code - The apprehension was missplaced completely. In the two week cruise there were 3 ball nights, and we knew the ladies and gents dress codes for them. Apart from that, if you were going to eat in the main Brittania restaurant men had to wear trousers, jacket and shirt (no tie necessary) and ladies normal smart going out clothes. If you wanted to wear jeans and t-shirt and stay completely casual, you could eat in the Lido buffet and drink in the Golden Lion pub, but could not go to the ball room, other bars, the main Brittania restaurant or the theatre. Some nights we stayed completely casual. Staff customer service - staff always had a smile and a 'good morning/afternoon/evening' whenever they walked past you or dealt with you. We had an enquiry at embarkation when a case was missing. The customer service team where friendly and helpful, finding the case within 10 minutes. Our cabin steward was friendly and welcoming, keeping our cabin immaculate and was always able to bring additional towels or other items we wanted without delay. Other facilities - there was access to several lauderies on the ship, and these were free!! This included the washing powder as well. The laundry included washers, dryers, washing sink, iron and ironing board. An invaluable resource on a cruise of 14 nights. State of the ship - the ship was kept spotless and any faults seemed to be sorted quickly - there was some water ingress in the ceiling of the central buffet area in the Lido. When in port the ship looked stunning and traditional in comparison to other cruise ships. The decor of the ship is art deco, with lovely wood panelled interiors and themed art work for each stair well. Food - there was excellent choice in the Lido buffet most of the time, ranging from early breakfast, main breakfast, snacks, lunch, afternoon tea, early main tea, later main tea, to later evening snacks (till 1.30am). There was shortages of some items, such as the clotted cream for the afternoon tea, hot chocolate drinks, earl grey teabags etc during the last few days - The main Brittania restaurant, we were on early sitting at 6.00pm, also had at least 4 - 6 choices for starter, main and dessert. On one occasion my daughter and I could not decide which dessert we wanted, and then asked if we could order two each - no problem at all. You left the restaurant feeling pleasently full but not stuffed. - There were snack options during the day available in the Cafe Carinthia. Lunch and dinner were also available in the Golden Lion Pub, we enjoyed Friday fish and chips at lunch time here. Waiter served afternoon tea was available on sea days in the Queends Room, this is not to be missed as the sandwich and cake selection is extremely appetising. We also use the Lido grill, deck 9 stern, at lunch time for fish, burgers and chips etc. - We did not try any of the paid restaurants and were not grills passengers. Room Service - On some mornings, and one evening, we chose to have breakfast and dinner in our cabin. It was such a treat being able to be served just what you wanted for breakfast rather than get up and queue up. The evening menu was not as varied, burgers and pizzas mainly. The room service menu was included in the cruise and not an additional extra, which was very good. Drinks - the bars and deck bars were all welcoming and very good, and we did treat ourselves to an occasional glass of wine with dinner, cocktail at sail away, or cider/beer in the evening or day time. The only issue, is that with the value of the pound to the dollar the cost of drinks is very expensive, especially if you are from the north east of England! If we had not brought our own wine, gins, rums and ports on board, plus mixers, it would have been a somewhat dry cruise! Entertainment - the theatre was exceptional, with proper theatre tiered seating, boxes and an exceptional theatre orchestra!! The ships crew were good (but not exceptional) in the two shows we saw them do. We also saw The Opera Boys both times they performed, they were brilliant. We say a violinist once, she was excellent. There was also a pianist/commedian, Jon Courtenay for the last nights of the cruise who was extremely good. The ball room/Queens Room was a bit of a let down as it was almost like a corridor between the front and back of the ship to one side separating the seating, and there was not enough seating for the passengers who wanted to enjoy the dancing most evenings. There was a ball room orchestra as well, who were also excellent. We did attend some dancing classes during the day and put our steps into practice in the evening when we could. There are some very serious dancers on board, so it did make it a bit awkward for novice dancers if they felt they were getting in the way. Other entertainment we enjoyed was the band Next Steps, both on sailaway celebrations and at the Yacht Club. Also, most evenings, we attended, and enjoyed, quizes in the Garden Lounge and later in the Golden Lion pub - we even won the Husband and Wife quiz in the Golden Lion. As you wandered around the ship in the evening there were other muscians and ensembles to enjoy listening to, such as pianist Andy Law in the Golden Lion, who could play/sing anything. Sea days - My daughter and husband thoroughly enjoyed the talks by Robin Scagett, about astronomy, space and time - my daughter, as a primary teacher she took a lot away from those talks. My daughter and I both enjoyed the inspiring John Peters talk and question/answer session. There was another speaker throughout the cruise, but we did not attend his talks. I went to the beginners bridge classes with Chris Jarosz, which was pitched at the right level. I attended on my own and that was a slight problem as many others attended as a couple, but Chris found solutions to this. I certainly hope to continue to learn bridge. Otherwise, I loved the afternoon social craft group in the Garden Lounge. I did also treat myself to an afternoon in the spa pool, warm loungers and steam rooms but I did not have any spa treatments. My husband attended the ships choir, who gave a wonderful performance on the last sea day. He made many friends through this group. I would say that all but one of the passengers we encountered, or met through groups, were lovely, engaging and warm people and came from all over the world. Aside from what we did, there was a wealth of activities to enjoy on sea days, outside there was a full bowling green and other outdoor sports, plus two swimming pools and 4 bubble pools. Indoors, there were card tables, board games, puzzles and puzzle tables, and a two story library that gave out daily quizes, cross words and sudoko. If you just wanted to relax, there were lots of indoor and outdoor quite areas to relax, read and sleep. Disembarkation - we were going to take our own luggage off, but a very experienced cruiser said to put it out, and explained that at the port luggage was arranged by deck number. She said that you could take yourself off at your own convenience rather than follow the instructions if you wanted to make an early get away - we had a long drive back up north, so got off at 9.00am, and collected our luggage very easily ready for the pre booked taxi back to collect our car from the hotel. Overall, we would definately cruise with Cunard again. A thoroughly enjoyable cruise with excellent choice of activities, ports that we wanted to visit and the chance to meet some fantastic people. Our party only did one shore excursion, my daughter and our friend did the segway in Copenhagen and thoroughly enjoyed it. It was $99, which I could have booked on my own for about $79, but not for the times that were best for our days plans. As my daughter and our friend were novice cruisers we felt better leaving them in the care of the excursion team. Read Less
1 Helpful Vote
Sail Date: August 2019
Just wanted to experience a (mini)cruise to see what it would be like and if it would suit us (myself and my wife) for a future trip. We found the Queen Elizabeth a great fun experience! The meals were excellent quality, not oversized, ... Read More
Just wanted to experience a (mini)cruise to see what it would be like and if it would suit us (myself and my wife) for a future trip. We found the Queen Elizabeth a great fun experience! The meals were excellent quality, not oversized, and appeared to be nutritious (ie not rubbish American style food - fruit and veggies were included). We travel (sometimes up to 3 months per year) and eat out a lot and to us the service was excellent. The only other cruise we have done is a Ponant Antarctica cruise with 200 passengers and I found it interesting/amazing that it didn’t appear to be to different (ie. overcrowded) on this ship with 2000 passengers. The entertainment varied from having some excellent musicians (ex Moody Blues, Cliff Richard backing band members, etc ( they were great!) to having terrible dancer/Caberet acts (same as on the Ponant cruise!) but that’s just our preferences. The ship couldn’t stop at Guernsey because it was to rough to disembark passengers (disappointing) but they went to LeHavre instead and we went to HonFleur nearby which was lovely. For us we did conclude that touring by cruise ship was probably not for us as you could not get to really know a place you visited (like we would want to) because of lack of time but as a self contained experience a mini cruise was a fun experience and we would be happy doing a transatlantic crossing on one of these Cunard ships which is what we tried to do in the first place but we couldn’t fit it into our timetable. We would recommend a mini cruise as a fun experience. Whether you would want to tour on cruise ship (ie use a cruise to visit different places) depends on how you want to travel. We had fun on Cunard’s Queen Elizabeth . Read Less
1 Helpful Vote
Sail Date: July 2019
We had not previously been on an ocean cruise, but for our 50th wedding anniversary we wanted to treat ourselves to something special. So we booked a 15-night New York to Southampton cruise with stops in Canada, Iceland, Scotland and ... Read More
We had not previously been on an ocean cruise, but for our 50th wedding anniversary we wanted to treat ourselves to something special. So we booked a 15-night New York to Southampton cruise with stops in Canada, Iceland, Scotland and Ireland. It was a world away from our usual quiet life in rural Tasmania, but we had high hopes that the Queen Elizabeth would give us a truly memorable cruising experience, and we were not disappointed. Check-in: We boarded at the Manhattan cruise terminal which was easily accessible from our central NY hotel. Our cruise was the final leg of a much longer itinerary that had started in Vancouver, so this was not a full change-over day for the ship. Consequently there were only a few other passengers arriving at the same time, and the whole process was quick and easy with no queuing. We had been given a 12.30 check-in time and within 20 minutes we were in our cabin with luggage already delivered. It probably doesn't get any better than that; our holiday was already off to a perfect start. Cabin: We had dug deep for our anniversary treat and booked a Q4 Penthouse midships on deck 7. This was truly wonderful; a large and well appointed room with plenty of space to relax both inside and out on the balcony, a walk-in wardrobe with more than enough hanging space for 15 evenings of dress-up finery, a huge comfortable bed, and a bathroom with shower, deep spa bath and separate toilet. Nothing about the room was a disappointment, and the experience was made extra special by the butler Manny and his team. They were incredibly attentive with the room fully cleaned while we were at breakfast, everything restocked including the complimentary bar, fruit and flowers replaced regularly, canapes delivered each afternoon, and refresh/turn-down every evening while we had dinner. One of the really nice Cunard touches is that the staff know you by name and make a genuine effort to remember and deliver on your personal preferences. Meals: We ate mostly in the Queens Grill restaurant but also tried a couple of pub lunches after days ashore, and had room service occasionally. All were good, but the Queens Grill is exceptional for both the food/drink and for the service. It is a relatively small restaurant, less than 100 guests, and because you can eat at the time that suits you (for example, arrive for dinner anytime between 6.30pm and 9pm) it never seemed overly busy or crowded. There was really nothing that we could say to fault this restaurant; the range and quality of food was outstanding, plus a dedicated chef would try to produce anything off-menu if given a few hours notice and if they had the ingredients onboard. We asked for rabbit pie one evening which really wasn't much of a challenge for the chef but was duly produced and served at our table with theatrical panache. The Queens Grill provides a very sophisticated and indulgent silver-service atmosphere, part of the overall Cunard theme of reprising the 1940s/50s heyday of transatlantic voyages. In keeping with this, most Grills guests dressed “smart casual” for breakfast and lunch, then everyone dressed more formally for the evenings in keeping with the designated dress code of the day. Activities: During sea days there was always plenty to do onboard, both for organised activities or do your own thing. You can be as active or inactive as you like. We really enjoyed the outdoor games areas with quoits, croquet, carpet bowls, shuffleboard and paddle tennis, plus swimming and table tennis. Entertainment: The main entertainments included a classical concert most afternoons and then ballroom dancing and 2 theatre performances each evening. We found the shows to be mostly of an okay standard; enjoyable, glitzy and good enough for free onboard entertainment but not really outstanding. The theatre has a number of private 2-person boxes which can be reserved at an extra cost with champagne and nibbles on some evenings but are otherwise available freely to anyone who arrives early. Stewards are on hand to bring drinks. All passengers are expected to respect the after-6pm dress code in the theatre and ballroom. Final reflections: We researched Cunard here on Cruise Critic and elsewhere before deciding that they were likely met our needs. We were aware that a number of reviewers have not been happy with their Cunard experience but this often seems to be related to differing expectations of the type of cruise that these three “Queens” offer. This is not a party boat, and not primarily targeted to families and other younger cruisers although there are some facilities for children. The target market is very clearly aimed at a generally older group who enjoy a slower and more genteel pace of life. Other frequent criticisms of Cunard seem to focus on the so-called “class” system, the after-6pm dress code, and the price of drinks. In our experience this “class” distinction is really a non-issue; it's no different from most airlines where you can book economy and get a good service or book a more expensive seat that gives you perks like shorter queues at the airport, more personal space on the flight and a larger choice of meals. It's a choice for everyone to make, unlike a real class system in which there is usually no choice. The after-6pm dress code seems to annoy some people but in our view is central to understanding what Cunard is offering its passengers. Things like the flamboyant art-deco style throughout the ship, the white-gloved waiters, the traditional afternoon teas, the ballroom dancing, the silver-service ambience in the main restaurants, are all designed to create an evening atmosphere of old-world elegance, charm and sophistication. The ship and the crew deliver on this, and the passengers are also expected to deliver. The entire Cunard cruise is a piece of theatre in which passengers live the retro experience of an age when good manners and gracious living were valued. Nobody is forced to dress formally – there are areas of the ship that are more relaxed – but clearly for the vast majority of passengers the evening elegance is an important part of what makes the cruise special. Read Less
1 Helpful Vote
Sail Date: June 2019
We live in Vancouver and one night after too much wine drinking the Cunard Ad for Queen Elizabeth is coming to Vancouver showed up on my Ipad. I remember checking the itinerary and was amazed that when it left Vancouver we could sail all ... Read More
We live in Vancouver and one night after too much wine drinking the Cunard Ad for Queen Elizabeth is coming to Vancouver showed up on my Ipad. I remember checking the itinerary and was amazed that when it left Vancouver we could sail all the way to NYC. This seemed like a very rare opportunity to come to New York the old fashioned way aboard a Cunard Liner and sail around the North American continent while doing so. I originally booked an ocean view in Britannia but the next morning when I realized what I had done I was a bit shocked at how much I had bit off. I also read some reviews and had some misgivings that I had booked us on an Old Geezer cruise. My wife and I talked it over and she said it doesnt matter what's going on onboard as we always do our own thing and we will have a great time no matter what. After a couple months went by I realized 24 days is a substantial cruise and with a Panama Canal transit I should have got a balcony. I phoned Cunard and the lady informed me that there was only one balcony cabin left so I grabbed it. It was right at the front with the full metal enclosure below the railing which worked out great as it had a steel reinforcing girt halfway down giving us an extra shelf for our feet and drinks when enjoying the view. Embarkation day came and I drove our luggage to Canada Place early in the am, this went very smoothly as they were surprisingly well organized and I would recommend this for Vancouver locals. We took the bus and Skytrain in the afternoon with just our hand luggage no problem. I followed the 3:00 pm schedule and was a bit dissapointed at how much running around and up and down between US customs and boarding lounge was involved, that could give some frailer passengers a good workout. We checked into our room and the luggage was there, all looked good except the old couch, I've seen better on our sidewalks on large item pickup day. No problem the drawers under the bed held extra Royal Blue throws which dressed that thing up quite nicely. The rest of the room was fine with us and our 2 large KLIM bags fit under the bed no problem, plenty of storage in the closets and drawers. There was a card from our room Steward Mike, we got to know him quite well over the weeks to come and he was awesome, always had a greeting and a smile on his face couldnt do enough for us 5 Stars for him! Time to explore the ship and with blue skys and sunshine it doesnt get any better for a Vancouver departure than than this. I wasnt expecting an awesome Rock Band but they had one playing on the rear pool deck, they also played in the Yacht club, I could tell we were in for a great cruise. This ship is beautiful and it had a very relaxing ambiance throughout, its not a floating amusement park. We had many meals in the Lido and contrary to other reviews found the tables got cleaned off promptly and some sections there do have at table coffee service. You have to pay attention to the meal times which are posted as different areas come available at different times of the day which can lead to a bit of confusion. We had a lot of fun in the Brittania dining room, Oscar and Neil were our waiters and the place would not have been the same without Paco the wine Sommelier, he got a lot of laughs from many tables. I actually got used to dressing up collecting ties and shirts along the way during shore excursions, the Maitre'd lent me one and tied it for me the first time. We got to try some exotic dishes like pigeon, pheasant, wild boar etc all perfectly done, it helped the waistline by eating many meals in here. The food in the Lido was great Frank the French Chef was in charge and he was a lot of fun especially in the Chef's competitions in the Queens room. We liked the variety and the specialty nights, Indian, Asian, German after the Costa Rica stop awesome Pineapple and fresh fruits came aboard. No complaints about the food at all it was excellent at all times! I really thought we would spend more time in the Golden Lion Pub, we mostly enjoyed lunches and beers but found ourselves too busy with other activities. We had a good time at the jewelry auction, its a great way to get all the free champagne you can drink and my wife came away with a lovely modestly priced ring she really loves. There is actually plenty of free liquor to be had if you go to the tastings and special events available, we downed some expensive brands without spending a nickel, check the daily itinerary. We found the drinks onboard to be reasonably priced not more than at a descent hotel and they serve chips and nuts at no charge along with them and the ambiance of the Commodore Club is fabulous. The High tea is quite an event at 3:30 daily, never expected to enjoy it as much as we did and we took part often, it was wonderful! The walk around deck is also very cool we did 5 rounds a day of speed walking which kept us in shape for the shore excurions. This deck also has the old fashioned wooden padded lounge chairs, great for relaxing on with a drink and a book. We got to know some of the onboard entertainment staff as they also helped out with the Tenders and Port excursions. The shows were great and very well done, different entertainers got on and off at different ports and they got a lot of standing ovations they were that good! The laundry was a bonus all free including detergent, I even learned how to iron my fancy shirts from the Australians, that was a hangout for them. I tried to book the shore excursions privately but found the Prices through Cunard were much better especially in Sanfransico, Cabo, Guatemala, Costa Rica, Panama and the Everglades. The highlight was the July 4th fireworks where we were back to back with Cunards old Lead Ship the Queen Mary in Long beach. Our room key gave us free passage and tours of this old ship, the Cunard exhibit onboard the Queen Mary is not to be missed. We enjoyed all of our shore excursions especially the Pamana Jungle river canoe trip to the Embera Indian village, it was awesome! The Panama Canal transit is quite spectacular, the ship is a Panamax size hull which fills the entire lock and we had access to all the foredecks etc. great experience! All the ports were great but you have to watch your boarding time, it was surprisingly difficult to find a Taxi in Ft. Lauderdale to take us back to the ship, get that Uber App! There is nothing like sailing under the Varrazano Bridge and by the Statue of Liberty at the crack of dawn and up the Hudson to dock at ancient pier 90 in Manhattan, it was a spectaular Cunard experience and they have been doing this for over 100 years. We thoroughly enjoyed this voyage, it was not a Geezer Cruise even though there were plenty of them aboard, everyone seemed to be having a great time. There are always a few grumps on a ship like this but that is on them. The staff were most kind and helpful, they seemed funloving and enjoyed the activities as much as we did. The only negative we found was some passengers had a cough or a cold and were coughing into their hands instead of their elbows or holding a napkin to cough into. I expected more from mature adults and even spoke to a lady who just seemed to be coughing into her hands and touching everything like she was deliberately spreading it around, she told me to leave her alone and go away. We were sick for a few days because of people like her, dont buy the meds at the ships store they are expensive. Go down to the medical clinic and ask for some cold meds, they cost us 68 cents per box best deal on the ship! Read Less
7 Helpful Votes
Sail Date: June 2019
I was on a Mediterranean cruise in 2015 on the Queen Victoria. That was my first Cunard experience. It has spoiled me forever now. I have been on two other Ocean cruises with Crystal. Nothing to complain about on Crystal however they ... Read More
I was on a Mediterranean cruise in 2015 on the Queen Victoria. That was my first Cunard experience. It has spoiled me forever now. I have been on two other Ocean cruises with Crystal. Nothing to complain about on Crystal however they have changed there format since being purchased by Carnival and now are less formal and the dining was "freestyle". One of the reasons i chose Cunard was because i like the formal nights and the set dining. It is one of the best ways to meet people that may eventually become friends off ship. I departed from my home port which is located 4 blocks from my apartment so super easy. Embarkation was longer than i thought it would be but not irritating. Note to cruisers departing from Vancouver...its a lovely city please add two or three nights pre or post trip. The cabin i had was an inside so not much to say except it was very well appointed and was serviced professionally and serviced twice daily. I like the amenity products. Food was spectacular. Never a bad meal. I started to order in room service for breakfast after going to the Lido the first two mornings. Room service provided fresh and hot food on time as ordered. High tea is not to be missed. As Vancouver has very similar landscape to Alaska i booked this trip to relax on an elegant ship. Cunard delivers. I can literally go 40 minutes from my house in September to see 100+ eagles in a tree and feeding on Salmon so it was quite funny when on the excursion, everyone was ooing and awwing over one lone eagle in a tree almost too far away to make out. Very few children on board which is a plus. I would definately book another Cunard cruise but would not go to Alaska again. Read Less
9 Helpful Votes
Sail Date: March 2019
After a great cruise on the Queen Mary in 2017 we had great Expectations of First Class service on Queen Elizabeth in March 2019. Our cruise from Melbourne started poorly with a Cunard Computer glitch at the Port check in causing long ... Read More
After a great cruise on the Queen Mary in 2017 we had great Expectations of First Class service on Queen Elizabeth in March 2019. Our cruise from Melbourne started poorly with a Cunard Computer glitch at the Port check in causing long delays. In fact as we boarded the crew were in their life jackets directing all passengers to their muster stations for our safety drill. Obviously they were leaving on time no matter what. Anyway these computer problems do occur but we missed that welcome aboard photo, the officer’s greeting and the champagne. Not to worry we were on the Queen Elizabeth heading out of Port Phillip Bay heading for New Zealand on a 12 day cruise with one of the best ships on water. Generally the waiters in the Lido Dining Room were just not interested in providing service to their guests with avoidance of eye contact and little interest in meeting our needs. At Britannia Dining Room the service was improved but still it was no better than that of a café . Drinks service was appalling. On day six they ran out of scotch in the dining room so served Jack Daniels without asking if OK. Bourbon is not Scotch. Despite all bars on the ship having plenty of scotch (one had 31 bottles) the waiter said he could not borrow or restock and we would need to ask head office why not? Really? Our table of ten ordered 4 bottles wine throughout the cruise with 3 of them out of stock. These were all listed on their wine menu. Food was Ok with rather small portions and limited selection and variety compared to previous cruises. Drinks service at the Golden Lion Pub was very slow whether they were busy or not. Staff seemed disinterested in good service. Plumbing issues began on morning one when our toilet would not flush. Maintenance responded after my 2nd call adjusted something and it worked. Great til morning three when same problem same result after my 2nd call again. Morning four Toilet won’t flush. By now we are “Not Happy Jan “so again after my second call maintenance arrives and I indicated you can’t just keep adjusting this thing every day or we will have to move. He pulled the whole thing apart found the component that was faulty and surprise surprise it was fixed for good. Happy with the outcome but we did not need three goes to get that result. I am sure this is a regular problem so they will be aware of what needs to be done. On morning eleven toilet would not work but neither did the water supply. Seems they had a main water pipe burst and the entire ship was without running water. To be fair these things happen I guess but I got the impression this was not the first time. Anyway the Casino, Shops and many Staterooms were flooded as this occurred during the night. We were without running water until 9.30am just as Captain Simon Love had announced at about 8am. The flooded areas had poker machines and tables in pieces trying to dry them out before the next cruise that started the next day. We did speak to some guests whose rooms were flooded and the crew were helping dry out their clothes and belongings. Our Stateroom Staff were very efficient and friendly. Our room was in good condition but the balcony was in need of rust treatment and painting roof and rails. It doesn’t make it appealing when it looks grubby. We found the entertainment nightly was very good with entertainers of high quality well presented. Well Done! The Thermal Spa and the Gym were very well equipped with helpful enthusiastic staff. Well done! Ports of call were good with even a tendering port Akaroa being not problem at all. Cruising through Milford Sound was a highlight with an onboard commentator who gave great descriptions of the entire area with the Captain and crew placing the ship perfectly for viewing throughout the ship. Well Done! In summary we found the ship was as expected with good facilities and décor but the service and staff are letting the Cunard Experience down badly. Read Less
9 Helpful Votes
Sail Date: March 2019
Apart from having to queue for 90 minutes to check in due to Cunard computer crashing several times, the cruise was everything we expected and more. There was a bottle of champagne waiting in our cabin, robe and slippers supplied and ... Read More
Apart from having to queue for 90 minutes to check in due to Cunard computer crashing several times, the cruise was everything we expected and more. There was a bottle of champagne waiting in our cabin, robe and slippers supplied and lovely toiletries and the beds were so comfortable. There was plenty of choice in Lido restaurant for breakfast and lunch and dinner in Britannia restaurant was excellent for quality, choice and service. Golden Lion pub served excellent British food for lunch, the Atlantic cod, chips and mushy peas were a favourite. Afternoon tea served in Queens room by waiters wearing white gloves was an experience. There was plenty of activities to take part in if you wanted to and plenty of seating if you just wanted to read. We took up the offer of 'book inside cabin and get free upgrade to balcony'. However it was not used very much as the weather got quite rough crossing the Tasman Sea and travelling down the east coast and round to Fiordland, so unless the same deal offered next time, an ocean view would suffice. Definitely recommend this trip to New Zealand. Read Less
5 Helpful Votes
Sail Date: March 2019
We chose a 3 night Sydney - Burnie - Melbourne cruise as a sampler and introduction to Cunard cruising. Embarkation was reasonably painless. We arrived a little earlier than the allocated boarding time and was told to board anyway. We ... Read More
We chose a 3 night Sydney - Burnie - Melbourne cruise as a sampler and introduction to Cunard cruising. Embarkation was reasonably painless. We arrived a little earlier than the allocated boarding time and was told to board anyway. We dropped off bags, queued for about 15 minutes and then found ourselves on-board. Finding our cabin was easy as we were escorted by our cabin steward who did a good job of explaining our cabin facilities. The cabin was comfortable and clean, though no larger than what we've previously experienced. Power is via British and American sockets, which is no problem, but there were no USB sockets. The bathroom was small but everything worked as expected. The bed was comfortable, but I found the pillows too soft. A nice touch was a complimentary bottle of sparkling wine on ice in the cabin. As a tip for Cunard though, next time source a wine that is drinkable. Two lunches and breakfasts were in the Lido buffet. As a buffet, the food was reasonable quality with a good variety. Shouldn't have to pay extra for espresso style coffees though. One lunch and dinners were in the Britannia Restaurant. This was disappointing. The food was no better than a reasonable RSL club bistro. The service was reasonably attentive though a little hit and miss. After our first night's dinning I found myself with someone else's keycard. This was quickly fixed up at the purser's office and provided a lesson to check the card after purchases. A highlight of the food experience was the high tea, which we experienced on our second day. Being our only day at sea, it was very popular and the overflow ended up in the Britannia Restaurant. The tea (or coffee) was plentiful and hot, the food, sandwiches, scones and sweets, were spot on and the service was attentive. Drink prices were on the expensive side, especially once you remembered to convert from USD and add the gratuity. Being Australian, gratuities, and tipping in general is a pain. If it is part of the standard or expected cost, just roll it into the overall price and be done with it. Then we can decide to tip if we feel the service deserves it. Overall though, the service was good. We didn't take in a show but did experience some of open the entertainment on other nights. The bands were what you would expect and reasonably entertaining. We took in a talk by a historical expert regarding WWII Japanese hold-outs (refusing to surrender after the war) in the Pacific. I found this interesting as I enjoy the historical aspect, but it wasn't to my wife's taste. My wife though did sample the shopping, fortunately without much success. Our one port day was in Burnie, Tasmania. This a good, honest working town, but not a very inspiring cruise destination, especially as it was a public holiday and would have been completely dead if it weren't for hundreds of cruise passengers wandering around looking for something to do. There were very few cafes and you couldn't even have a beer and lunch in a pub as they were all closed. At least the mayor was there to greet us when we came down the gangway. We didn't do any organised shore excursions, but my sister, who was part of our cruise group, did, and enjoyed the Cradle Mountain excursion. Overall, the ship had a decor in keeping with it's image and wasn't overcrowded. We weren't disappointed, but now feel we've done the Cunard experience and probably won't be sampling it again. We are going on a longer Oceania Mediterranean cruise later this year. It will be interesting to compare that experience. Read Less
8 Helpful Votes
Sail Date: March 2019
I chose this cruise as an opportunity for my partner to experience a cruise steeped in history which he loves and for a little luxury. I have been on other liners and the difference was quite significant. We arrived early and was ... Read More
I chose this cruise as an opportunity for my partner to experience a cruise steeped in history which he loves and for a little luxury. I have been on other liners and the difference was quite significant. We arrived early and was pleasantly surprised to be let on board immediately. Embarkation was a breeze. To keep this review brief I will deal with the disappointments. I expected more of the food. It was very ordinary and at breakfast only one person was doing personalised egg choices. We gave up. Cheapest bottle of wine - $48 USD which equated to almost A$70. Toilettries were never replaced even after asking 3 times. In fact the steward was only seen three times and it was very poor service. Finalising of account queue on the last night. Both my partner and everyone in the queue were furious at the wait time with 2 people serving and another desk free being payment for tours with nobody at it. People eating at 8.30 pm session had to wait till 10.30 to see a show lasting sometimes till 12. My partner would have loved a tour of the ship's history perhaps as a speaking or walking activity. We spoke to others who agreed. It was both my birthday and our anniversary and there was no provision or opportunity/acknowledgement for anything special as with other liners where a sign and balloons are put on your door or they bring out a little cake to your group dinner table (sounds trivial and not that I wanted to be centre of attention but if it's a special occasion, it always goes down well). When I enquired about this they advised I should pay for the specialty restaurant or purchase one of their expensive gift packages. We did not go on a shore excursion with the ship as most were booked out and were quite expensive. We went on a private tour and it was the highlight for us. It was a public holiday in Burnie but as the operators were locals they knew all the places to go. We were stressing before we went as to how formal the gala dinner would be, what to wear and how this would be presented. It was over-rated and nothing special was done. On the positive side - room was comfy, smooth sailing, nice surprise of a bottle of bubbly in the room, entertainment good, good guest speaker talks, impressive fit out of ship and we particularly loved the bar near the theatre (can't think of name) where the meals there were better than most restaurants and were free with such a great atmosphere and we found the staff here to be the most welcoming and engaging of all Happy it was a sampler but wouldn't go again.. Read Less
6 Helpful Votes
Sail Date: March 2019
This was a short cruise Sydney-Burnie-Melbourne. It was my 5th cruise, 3rd on Cunard, first on QE. Other 2 Cunard cruises were on the Mediterranean and loved them I echo the other reviews that you see on here - lovely ship, quick ... Read More
This was a short cruise Sydney-Burnie-Melbourne. It was my 5th cruise, 3rd on Cunard, first on QE. Other 2 Cunard cruises were on the Mediterranean and loved them I echo the other reviews that you see on here - lovely ship, quick on-boarding, good service on dock, ordinary service on-board Had to visit the purser couple times and had to wait 30+ min each time. Whenever i walked by, always a queue. No such queues at tour desk where you need to pay for tours.On last night went there to pay bill and only 2 on desk. All waiting complained incl 2 poor souls who were locked out of cabin but had to wait for new keys with those waiting to pay. Issues in cabin - see below. It was very disappointing I wouldn't go on Cunard in Oceania again (but Med yes) , though my wife did enjoy, even with the issues. Read Less
4 Helpful Votes
Sail Date: February 2019
We thought we were going on a luxury cruise holiday. The ship needed an update. We were promised first setting of evening dinning for health reasons but we did not get this. When spoken to Maître-de & Purser this was denied and not ... Read More
We thought we were going on a luxury cruise holiday. The ship needed an update. We were promised first setting of evening dinning for health reasons but we did not get this. When spoken to Maître-de & Purser this was denied and not available to us. Some of the service staff looked and acted as though they didn't wish to be there. Disembarkation in Sydney treatment by Customs very unpleasant experience if you triggered the metal detectors. we were very disappointed with the whole cruise. Bar staff were very good chatty and always had a smile Room was serviced daily but when looking for something I dropped found a cigarette butt under the bed and a bottle top behind the sofa. No top sheet on bed and bed linen was not changed at all over the entire 10 nights. Mini bar was never refilled from day 1 Any of the entertainment was to loud and hard to hear correctly. Staff could not always be understood with broad accents. Read Less
2 Helpful Votes
Sail Date: February 2019
Since we first started cruising, about 4 years ago, we always wanted to try Cunard and see what the real difference was at this level of cruising. This was our 15th cruise so we have a few ships to compare it to. First impressions were ... Read More
Since we first started cruising, about 4 years ago, we always wanted to try Cunard and see what the real difference was at this level of cruising. This was our 15th cruise so we have a few ships to compare it to. First impressions were amazing. Gorgeous decor, lovely stateroom, beautiful rooms to relax in, we were very impressed. On sailing might, we went to the Verndah restaurant which was first class, even the following night in the Britannia dining room, the food and service were top notch as was the first couple of shows that we went to in the main theatre. At this point of the cruise this was 'best cruise ever' material. Then we came to Sydney and 1700 people disembarked, with 1700 new people embarking and for what we could see a lot of first time cruisers, getting the chance to experience Cunard at a reasonably lower cost, given that this was only a 5 day cruise, to Tasmania and back. The whole vibe of the ship changed, people were older loud, rude and obnoxious, the English Pub was always full, so Trivia was standing room only, the buffet was full and almost impossible to get a seat there for breakfast. There were many old people with scooters and walking frames. I have never seen people with walking frames on a disco floor, but I guess there is a first time for everything and good on them for giving it a go! We really were ready to disembark after 9 days, a first for us. All in all QE is a beautiful ship with first class food and service but maybe it's that we are just not old enough. Read Less
4 Helpful Votes
Sail Date: February 2019
This was our first cruise - three nights Melbourne-Burnie-Sydney. Unfortunately the first impression was a negative one of just over an hour in the queue to board. Apparently everyone (several hundred people) had been told to arrive at the ... Read More
This was our first cruise - three nights Melbourne-Burnie-Sydney. Unfortunately the first impression was a negative one of just over an hour in the queue to board. Apparently everyone (several hundred people) had been told to arrive at the same time of 12 noon. We were standing in a slow moving queue like cattle. Very poorly organised and managed. Once on board we were seriously impressed by the beautiful decor and high quality throughout the ship. Our Balcony Stateroom (category BA) was more than we had expected. Our Stateroom 5110 was a disabled accessible cabin with far more space than the regular ones in this category. Our balcony was large enough to hold two banana lounges and two chairs! Meals were generally high quality with plenty of choices, especially in the Britannia restaurant where we took dinner each night (early sitting). Service in that area was a bit hit and miss however. On one occasion the next table had their second course before we got our first. On another night we had to ask twice for the wine list. We enjoyed lunch in the Golden Lion pub and had two other lunches at the Lido buffet. The Lido was just ok, salads in particular were extremely plain and unimaginative. Room service breakfast was mixed - lovely scrambled eggs with sausage and hash browns but a really basic and tasteless fruit salad. Toast was also tasteless. I suspect the sliced bread had been frozen but rolls and scones seemed to have been freshly baked. Breakfast in Britannia was excellent however, although on the sea day with everyone on board it was rather slow. The Royal Court Theatre put on two good shows (the house singers/dancers plus a Beatles tribute band) but you had to be early to get seats, especially if you wanted to sit with friends. We really enjoyed an art lecture and a talk by a cinematographer about the Titanic. Drink prices were on the high side of reasonable but internet pricing was extortionate. At about A$1 per minute we decided to go without, which did us no harm but meant we had a pile of emails and texts when we docked in Sydney. No tissues in our stateroom. As first time cruisers we were very surprised that we had to put our luggage outside our room the night before arrival. Had we known this we would have taken an airline carry on bag for use in the morning. Overall a terrific experience but with a few shortcomings that would not be hard for Cunard to address. Read Less
5 Helpful Votes
Sail Date: February 2019
Being Cunard we expected something better that Holland, Princess and Royal Caribbean but we were disappointed. We booked some months in advance and requested the early dining @ 6pm but found we had been allocated 8:30pm. No good for me ... Read More
Being Cunard we expected something better that Holland, Princess and Royal Caribbean but we were disappointed. We booked some months in advance and requested the early dining @ 6pm but found we had been allocated 8:30pm. No good for me with gastric reflux issues. We saw the Maitre D' who was disinterested but put us on a waitlist of 2 pages of other people. This meant we ate in the Lido Buffet for the first two nights - the food was typical cafeteria food and nothing special. After 2 night of poor food we complained to the Purser that we didn't book the QE for poor quality food. Next day we were given the early dining. We joined in Adelaide but 2 people on our table joined in Melbourne and had only booked 3 days before and were given early dining - pathetic. TV picture quality in Balcony room 6119 was poor, given that we were cruising in Australian waters there were no Australian channels for news. At the time we had bush fires in TAS, NSW and floods in QLD and parliamentary chaos federally and in NSW so news would have been nice to hear. The shows were excessively loud, even with ear plugs and pretty boring. Service in the main Dining room was very good once we got access to it. Service in the Lido buffet was not good, especially if you were old and with a walker (not us). We helped an old lady get a glass of water because none of the staff would and she said she had to get only a half-full glass because it would spill carrying it back on her walker. A couple of the lectures were interesting 1. Lowry the painter and his stick people paintings; 2. RAF pilot and his experience of being shot down in the 1st Gulf War and being captured. In addition there were water colour painting classes which were very helpful. On shore tours were the usual price of most cruises but there were some interesting ones. Read Less
3 Helpful Votes
Sail Date: February 2019
Last year we really enjoyed a 14 night Baltic cruise on Queen Elizabeth in a Princess Grill room. Decided to try the Queens Grill on this short cruise and regretted the decision to move up from the Princess Grill. The Queens Grill room was ... Read More
Last year we really enjoyed a 14 night Baltic cruise on Queen Elizabeth in a Princess Grill room. Decided to try the Queens Grill on this short cruise and regretted the decision to move up from the Princess Grill. The Queens Grill room was larger but didn’t provide a significant upgrade over the Princess Grill. The Queens and Princess restaurants have the same menu and waiting staff rotate through the range of restaurants so there was no upgrade there. The menu in the Grills restaurants is very conservative and quite bland but the waiting staff were excellent and dealt very well with some very rude passengers. The singers and dancers currently on the Queen Elizabeth are much better than the previous group and the entertainment was really good on this cruise. The room staff, waiting staff and other service staff were very good but the security staff who manage the port disembarkation/embarkation were awful and on a number of occasions were rude and overly officious with passengers attempting to get on or off. The things that annoyed us with the earlier Cunard cruise, very expensive Internet and the gratuity/service charge gouging, haven’t changed and we’ve decided we won’t travel with them again until this is improved or they are offering free gratuities and Internet. Read Less
Sail Date: January 2019
This cruise was a fun way to get to our holiday in South Africa as it went from Southampton to Cape Town. The cabin, public rooms, lectures and art gallery were all great. We were travelling in Queens Grill and were presented with ... Read More
This cruise was a fun way to get to our holiday in South Africa as it went from Southampton to Cape Town. The cabin, public rooms, lectures and art gallery were all great. We were travelling in Queens Grill and were presented with wonderful menus but the food that came from the kitchen (as opposed to being cooked at the table) arrived dry. We complained twice but nothing changed, I suspect that the chef did a good job but the food was left too long on the pass. We like wine and had been assured that we could do WSET Course Level 2 on the trip. That was not available. We attended a wine pairing lunch which was hugely disappointing because of the poor presentation by the head sommelier. We were irritated by how little was included in the price and that we were constantly signing chits to pay for things. The coffee available free was poor quality so one had to pay for premium coffee. Even when going on excursions small bottles of water were sold for $3.90. Read Less
4 Helpful Votes
Sail Date: December 2018
For my first ever cruise I wanted it to be an unforgettable experience on what I thought of as a "classic" ship, ie one with a black hull, white decks & red funnels. Which is why I ended up booking my maiden voyage on a ... Read More
For my first ever cruise I wanted it to be an unforgettable experience on what I thought of as a "classic" ship, ie one with a black hull, white decks & red funnels. Which is why I ended up booking my maiden voyage on a Cunard ship! From the outset we were very impressed: the Art Deco interior appealed to us greatly, as did the attentive service and friendly staff. Not knowing whether I'd take to cruising, I booked the cheapest cabin option but was still content with the room, even though it was windowless. Frankly, it made little difference as we spent the minimum possible time in it as we enjoyed either the ship's facilities or going ashore opportunities to the full. It seems that Cunard has addressed the niggles mentioned by CC's official reviewer as, for example, the staff in the Lido restaurant were falling over themselves to fill & refill my coffee cup and were only too happy to help guests to their seats with their plates. The entire experience was most enjoyable and - compared to an equivalent stay in a 4.5 / 5 star hotel - excellent value for money. The rigourously enforced formal dress code after 6pm in most areas of the ship appealed greatly, as a welcome short-term respite to the "come as you please" trend that currently holds sway in society. Whilst we were prepared for - and attracted to - the inevitable maturity of our fellow travellers (we DID NOT want our first cruise experience to be on a "party boat"!) we did not expect, as a couple in our 50s, to be amongst the youngest people on board, which was the case. There were a couple of niggles but nothing too serious. For example, the use of the Spa area was an additional cost option, and the formal, complementary cream teas offered at 3.30pm daily were served by surly, seemingly disinterested waiters. But all in all it was a most enjoyable first foray into the world of cruising. Read Less
4 Helpful Votes
Sail Date: December 2018
My wife & I have done many cruises over the last 10 years,And this has to be the the lower end of all we have done,If this had been our 1st it would have been our last,1 With CMV, 1 with Tui/Marella/Thomson,2 with Cunard & about 16 ... Read More
My wife & I have done many cruises over the last 10 years,And this has to be the the lower end of all we have done,If this had been our 1st it would have been our last,1 With CMV, 1 with Tui/Marella/Thomson,2 with Cunard & about 16 with P&O,The check in at Southampton was amazingly quick,15 mins from pulling up to cabin is the fastest we have ever experienced,After that it was nothing special,We were experiencing a banging noise outside our cabin,we did contact the pursers desk,the head deck steward did respond very quick,after 30 minutes or so,The desk phoned and said it was a faulty part on the deck above,deck 9 lido,and was required for operational purposes from 07:00 to 23:00 hrs.,They did give some compensation & ear plugs.We were hoping that the faulty part was going to be repaired or replaced at our 1st. stop,Madeira,but no it wasn't and we had to endure this noise for the whole of the Voyage.The there's the entertainment,Or lack of it,There was an illness with 1 of the theatre group,OK I can understand that the show had to be rearranged,so accepted that,but the rest was poor,Pat Patton the the Golden Lion EVERY night,not that good either,A Juggler on the theatre,Come on,we are not 10 year olds,There was 1 night they had a pianist in 3 different bars/venues at the same time,John Martin "comedian" seriously needs new material,He's been on cruise ships for years & is still using the sames gags,Keeps going on about being from Bootle,I thought Liverpool was full of comedians,John not one of them.Entertainments teams didn't mix with the passengers,Cunard like to call us guests,Equinox were good stuck up in the club,but that was empty,with no atmosphere,They did the Golden Lion one night & the Queens room on the last,both were rocking when they were there,I did tick the poor box on the feed back,And the Entertainment Director phoned my cabin & asked if I/We could have a talk about my poor comment,I felt like a naughty child being summonsed to the head teacher,But he was OK,Don't know the average age,We are both in our late 50s.,were very young compered to others,We mention this to the director that Cunard need to move with the times.and start looking after today's generation of cruisers and not who are in the latter years of life,He did seem a little shocked at that comment,But when he thought about it,knew what we meant,they need to rotate the entertainers,We were asked about a cigarette stump/butt on our balcony & we don't smoke, Everything else was great. Read Less
8 Helpful Votes
Sail Date: December 2018
My partner and I have been on several cruises before, mostly Princess. We wanted to try Cunard, so decided 12 nights for a winter sun break in the Canaries would fit the bill. We chose a balcony cabin in the standard Brittania class. ... Read More
My partner and I have been on several cruises before, mostly Princess. We wanted to try Cunard, so decided 12 nights for a winter sun break in the Canaries would fit the bill. We chose a balcony cabin in the standard Brittania class. Embarkation: the fastest we’ve ever got on board! From dropping off the car to stepping on board it took 17 minutes. Lovely check in staff and a nice smooth process. First Impression: Queen Elizabeth is gorgeous to look at. The Grand Lobby area is beautiful, with plenty of seating areas and plush carpets. The artwork suits the style and there is a calm and relaxed atmosphere on board. This ship is very quiet during the day, with more guests coming out in the evening. Always lots of space to sit down and relax. Cabin: balcony cabin on deck 8 (the highest deck for accommodation), towards the back of the ship. The cabin was pretty much the same as any other, however we were greeted with some sparkling wine, which was a nice touch. Lots of space to move around and a comfy bed. There was also a sofa, desk and wardrobe. The wardrobe had lots of hanging space, but less room to put things like undies and other folded items. The bathroom was standard sized, with a shower. Other reviews say the shower is small, but it was no different to other ships. Lovely toiletries included! Dining: we selected the early sitting in the Brittania restaurant for dinner and were placed on a table of 6. The food was beyond our expectations in both the main restaurant and the buffet. Every meal at dinner was fabulous, with plenty of choice. The waiters would chat and were always friendly, something we haven’t seen on all cruises. We ate breakfast in the buffet each day as the food was so good. We found the buffet was quiet early in the morning, getting very busy between 9 and 10am. The additional restaurants of Verandah, now a steak house, and the various alternative dining choices were excellent and worth the money. Entertainment: this cruise was definitely aimed st the over 50s, with entertainment certainly more geared towards older people. Ballroom dancing was on every night, and the theatre featured acts such as opera, piano and other singers. There was a comedian on one night who was great. On the whole, the entertainment was the weakest part of this cruise. The cruise director, Chris was boring as hell. Every day, the activity schedule was virtually the same as the previous day, with most evening activities centred around listening to music and ballroom dancing. Overall, we loved this cruise but there were definitely areas for improvement. The drinks are very expensive on board, with most alcoholic drinks costing upwards of $10. We bought a soft drinks package each, which was good value for our needs. We found that the crew were much nicer on this ship, with pretty much all crew greeting passengers around the ship. The onboard shops had a weird, unfriendly vibe. We strolled round the clothes shop, and the assistant stalked behind us constantly, making us feel unwelcome. All the shop staff were overly cautious of people looking at or touching their stock. We would definitely book with Cunard again, as the positives were so massively outweighing any negatives! Will also investigate some dance lessons so we can take part more... Read Less
9 Helpful Votes
Sail Date: November 2018
1st Cunard experience and sad to say we have B2B booked with them in Aug/Sept 2019, 1st time ever I'm only half hearted about an upcoming cruise !!!!!! I'm sure the locations will cover any Cunard shortcoming. Let me start by ... Read More
1st Cunard experience and sad to say we have B2B booked with them in Aug/Sept 2019, 1st time ever I'm only half hearted about an upcoming cruise !!!!!! I'm sure the locations will cover any Cunard shortcoming. Let me start by saying that while nothing was really wrong it's just that there was nothing that stood out or made the cruise an unforgettable 5 (or even 4) star experience. We cruise to relax and unwind, enjoy new locations and enjoy the company of cruisers from different parts of the world .... being a Luxury category cruise line with a bit of nostalgia thrown in we expected to be treated to something special, we dressed the part, as Cunard expect/insist, but were totally disappointed with the level of service provided. Perhaps suite guests get to experience this sense of "luxury" in their dedicated dining room ..... for others it appears non existent (cattle making up the numbers providing a bit of profit to Cunard ?). Embarkation went smoothly enough, there was an initial problem with the gangway but once this was resolved, no problem, guests were quickly able to board. Had read that a few previous QE guests indicated the ship was looking a bit tired and dated, apart from from minor carpet issues on a couple of decks we saw, and had no issue with the ships condition .. ours was the last cruise before a scheduled refurbishment. We almost always travel in oceanview and our cabin (1076) was as expected, about average size and fit out compared to previous (non Cunard) cruises. Our Steward (Mario) was overly quiet and shy but always offered a greeting when we met, no problem or issue there. Having left London early a quick snack for lunch was enjoyed in the buffet, all tastes were provided for and we never really had an issue with quick meals that we had there after shore excursions and such. Same can't be said for the Lido Grill on the pool deck where the 'chef' seemed to think that cooking was a chore. The only thing that kept us sane during dinner was the company of fellow cruisers, we're asked to dress to a 5 star standard but service was at a 2 star level ..... the meals were unimaginative, bland, small, lacking in variety and very below par for a 5 star cruise liner .... this was the 1st time ever that an incorrect meal was provided, not once but twice !! Initially they indicated a 'wine package' would be available, no details were ever offered or suggested/recommended (yes we could have asked for it but should that really be necessary?). perhaps being the 2nd sitting was a little too strenuous for staff. After dinner most cruise lines offer a reasonable show ..... we sat through about 5 minutes of 2 offerings and quickly departed, extremely poor, worst offering we've ever experienced. One or 2 of the 'enrichment' talks' apparently were quite good, but may have meant little for non British guests. Shore excursions/tours were about average in cost (they're all on the pricey side) but were well managed with minimal hassles. One of the issues many people have is being hassled for drinks every 5 minutes .... let me assure you this will NOT happen .... indeed drink service was extremely hard to obtain, always quicker to walk up and order yourself rather than wait for service staff to ask (5 star prices with 2 star service). After a day or 2 we established a rapport with the wait staff in the midship bar and had no problems there, initially. Being on a late dinner sitting we always made our way there before changing for dinner .... after 5 or 6 days of sitting there between 5 - 7 pm enjoying a martini I was asked to leave "sorry sir, no jacket, no service after 6pm" .... was OK for at least 5 days but must have got someones nose out of joint ???? Being scheduled for refurbishment resulted in most "shops" shutting down 2 or 3 days before the end of the cruise ... not a great experience for guests to have staff moving bits and bobs into storage while the cruise is still underway. Disembarkation could have been as efficient as boarding if it wasn't for the fact that workmen were crowed around waiting to board as guests were being offloaded. In closing the QE will be doing sailings out of Australia from Feb 2019 ..... I wish them luck, cruising tropical waters during an Australian summer is about daytime shorts and evenings with light, neat casual clothes to match the conditions (forgot the jacket) ..... not sure the Cunard dress standards will be appreciated by Aussie cruisers. Read Less
6 Helpful Votes
Sail Date: October 2018
Though Cunard are not the cheapest, the whole experience was slick and smooth. We booked a Britannia balcony cabin, with coach transfer as part of the deal. Excellent coach to Southampton with two stops on the way. Arrived on time and in ... Read More
Though Cunard are not the cheapest, the whole experience was slick and smooth. We booked a Britannia balcony cabin, with coach transfer as part of the deal. Excellent coach to Southampton with two stops on the way. Arrived on time and in cabin within 30mins. We chose earlyt dining (6.30pm) on table of 8 and had good company - we moved round the table as the cruise progressed. Formal dress (jacket a must), but informal dress at the all day Lido restaurant, which we chose on three occasions. Food and service in the Britannia restaurant were excellent, but be warned, alcoholic drinks are pricey. Lido food also very good with great choices for breakfast, lunch and evening meal. We didn't use any of the other restaurants (eg Verandah) were there is an additional charge. Evening entertainment was very good, and excellent at times, though we didn't see all the one hour shows. At 60 and 67 we were probably in the younger 10% on board. Only impact was the day time entertainmeent and some shows are aimed at the older age group. It didn't bother us at all. Excellent range of activitiess each 'sea day', including lectures/talks on forensics, historical evcents and politics. Also food demos, Bridge classes, line dancing, cinema and much more. Excursions are pricey, but good guides. We did two and found nearest Tourist Info and explored on foot in Cadiz, Venice, Hvar, Dubrovnik and Cagliaria. Need to book a tour for Sicily as Messina is just a dock port. Not much in Gibraltar either except tour of fortifications, which was very good. High street is like any British city. Gratuities are pricey (about £21 per day), but we went to Reception and asked to remove this from our bill - done without fuss. We arranged our own (well earned) gratuities at the end of the cruise to Head Waiter and Cabin Steward. Sockets in cabin are American and British. Tea and coffee makig facilities in cabin and all day in Lido, but hot drinks were reasonably priced in cafes on board. All in all, excellent experience - our first cruise, if a little pricey overall. Read Less
4 Helpful Votes
Sail Date: September 2018
This was a tester cruise. I thought I would start with my perception of the best. Not sure that was true. There were some disappointing features generally and other passengers I spoke with did feel the service decreased over the weekend of ... Read More
This was a tester cruise. I thought I would start with my perception of the best. Not sure that was true. There were some disappointing features generally and other passengers I spoke with did feel the service decreased over the weekend of the short cruise. They had been on the ship for a longer cruise running into the short cruise. The food was not as good as we had hoped. It was definitely 3 star. Can't complain about the amount of a available food. You really can eat all day. Staff were pleasant enough but not overly so. The shore trip was well executed but unfortunately the shopping was poor as most shops were closed. Overall it was a good weekend but not value for money. I will try other companies to be able to compare with Cunard. On balance I think that my expectations were too high. Set them lower and you won't be disappointed. Read Less
7 Helpful Votes
Sail Date: September 2018
I only have one complaint. The choreography on the ships own companies show was appalling. I am not sure that I was the target audience to be honest, which is strange as a 55 year old female theatre and musical theatre goer, I believe I ... Read More
I only have one complaint. The choreography on the ships own companies show was appalling. I am not sure that I was the target audience to be honest, which is strange as a 55 year old female theatre and musical theatre goer, I believe I should have been pretty near the demographic? There was no flow between the songs, the vague attempt at a storyline at the start then dwindled and stalled to a halt before the audience could get engaged with any characters that were being developed nicely at the start. If its a review, make it a review, if its a story make it a story, a journey don't mix it. We were on Britannia in March and Ventura in June this year. I think somebody should take a look at whats on offer on P&O, their sets are far in advance of the set you were using. The tiny (for a stage) TV screen starting showing the most uninspired cartoon of fish, suddenly somebody pushed a singer onto the stage, in a mermaid costume, sitting on a fake rock on wheels, it reminded me of a school play. The costumes didn't fit and dancers were pulling at their clothes as they turned away, the styling was uninspired and had no WOW. The sound quality of the band was really badly balanced, has anyone bothered to sit with an audience and actually listen to the sound and whats going on? There was little life in the sound and it made the musicians sound dull and bored. There was so much talent on stage, working hard at getting the best out of what they had been given to work with, being let down by people, who in my opinion are simply not up to the task of producing work that is of a quality that I expected from Cunard. Goodness me, go the National, RSC, go to The Fringe, go see some physical theatre, get inspired, shake it up or you will be left behind, your audience is a lot more educated than you think and its insulting to be served this. Read Less
6 Helpful Votes
Sail Date: September 2018
Chose the Queen Elizabeth on this occasion as we wanted to sail from the UK. We did not consider PO this time as there standards on previous cruises has slipped too far. We travelled down on cruise connections service from Wetherby.this ... Read More
Chose the Queen Elizabeth on this occasion as we wanted to sail from the UK. We did not consider PO this time as there standards on previous cruises has slipped too far. We travelled down on cruise connections service from Wetherby.this was the only do downside as the there was insufficient leg space on the coach. On arriving at Southampton we completed embarkation very quickly and within 10 minutes of finding our cabin all of our luggage was delivered. The ship was looking immaculate even though a big refit. is coming soon.The cabin was a good size.shower area was very small There was a big picture window and a sofa and plenty of storage space. We requested second sitting for dinner and a table for 2 this is what we got ,the table being perfectly located. Food was excellent throughout with a good choice,food was quality rather than quantity. If any one needed any extra food there was always the lido self serve which always looked good.We did use the lido restaurant on occasional lunch times.and for area breakfasts but we did prefer the Grand dining room for breakfast.We never had any problem getting a table for 2. Afternoon tea at 3.30 in the Ocean lounge was excellent every day Shows in general were very good. Roy Walker comedian very clean and excellent show Bernie Flint another comedian from a while ago but very good The Overtures.A group who did a lot of different tribute bands were excellent The ship theatre group were also very good Lectures on the ship were one of the highlights,we saw all the talks on Concorde ,the history of Cunard and a speaker on how drugs have changed the world The service every where on the ship was excellent Overall the cruise was very enjoyable the only Downside being the very high prices of drinks on board. As a result of the prices very little wine was consumed in dining rooms and bars which tends to spoil the atmosphere I do not know why prices are so high .I am sure that with a reduction in prices a increase in profit would result With regard to the dress code nights are either smart attire or formal. This rule was very well adhered to as most of the passengers were from the UK..It was very nice to see this observed very well. Read Less
Queen Elizabeth Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.4
Public Rooms 5.0 4.4
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.5
Enrichment 5.0 3.7
Service 4.0 4.0
Value For Money 4.0 3.5
Rates 4.0 3.5

Find a Queen Elizabeth Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise