From the beginning a Disaster
Boarding through a dirty port gangway
Very weak welcome aboard
Dirty Boat
Sparse crew
Boat broke did not go for two days
Food awful and cold
Bars terrible
Only 3 not open most of the time
Only two bartenders
Dirty glasses everywhere
food, dirt on decks
Cigarettes' buts on floor
Housekeeper sporadic
Ports ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi cmichaelcornely! We are disappointed to hear that you found many parts of the sailing disappointing. We have passed your feedback along to our team....
First off allow me to be clear- I am not what you would call a cruise veteran. My only prior cruise experience was 37 years ago. Of course things have changed in this time. But I do not feel that changed for the better.
I am going to address the food first. The main banquet dining on Deck 14 had a huge variety, but the quality was pretty poor. I was rather shocked by this given the reputation ...
I think we spoiled ourselves a little when we booked this cruise. I was concerned after reading many of the latest reviews of her but honestly we did not have the issues that mamy have complained about, but maybe we have different standards. We had suite 1130 and the only thing I wish I would have known was that our balcony would always have light due to the staircase next to us.
We ate at Blu ...
To begin, we love Norwegian. They are great. This past trip was not. We chose this trip because entry requirements back into the US were still highly restricted at the time we picked it and since the ship would be leaving and returning in the US, it was easier. Also, the original itinerary had limited at sea days. Several itinerary changes later and we essentially spent every day on the ...
First of all, the ship is beautiful. My son and I decided choose MSC because of the positive experience my brother had a few weeks prior.
Day 1, we had no hot water, thankfully this wasn't an issue for the remainder of the cruise.
There was a horrible sewage odor throughout the entire cruise on our floor (12th). In addition some public restrooms smelled (urine). A concern with cleanliness, ...
We choose this cruise because friends told us it was great. It was not at all.
For starters the communication was awful, from the time we parked there was no direction and this continued throughout the cruise. The highlight of the cruise was the island on Saturday that we never got to go to. We set at the theater for almost 2 hours before they canceled the excursion, supposedly due to high ...
Rio de Janiero to Lisbon
April 8, 2022 16 nights
My first MSC experience was the Opera in 2004. I had a great, 5-day cruise from San Juan to Florida. The crew was accommodating; the cruise director, in particular. He remembered my name after we met.
I’ve been eager to sail MSC again, so when I saw a sailing from Rio to Lisbon, I just had to book it. I loved the ship, enjoyed wonderful ...
We have cruised regularly on Cunard cruises for 15 years. The service provided by the waiters, bar staff and our cabin steward was the usual high standard. The food in the Princess Grill in the evenings was good. However the hot meals in the self service Lido were invariably luke warm/cold. The cost of drinks has risen with a large glass of wine costing on average around 13 US dollars.
Our ...
Short 4 night get away near our Florida home.
Not only was the TV screen smaller than my laptop but worst of all the only available channels were onboard advertising for overpriced watches and jewelry!
Upon contacting onboard customer service, I was informed that tv programming was experiencing a problem and was being diagnosed. When asked if the service would be repaired before the end of ...
We have been lucky to cruise many times with Cunard (like many of you) and other cruise companies we always chose Cunard for the standards and service, but the last 2 cruises post the Pandemic! have shown that they are making small cut backs, but blaming the pandemic!!!!
Staff - Superb as always so attentive which we like, some may say its OTT, but compared to others that what to us makes ...