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1 Helpful Vote
Sail Date: February 2018
Wanted to get some 'warm time' in the middle of winter. Oceania does an excellent job of staff training. We did not meet or pass a crew member who did not have a friendly greeting. This was our third sailing with them and two more already ... Read More
Wanted to get some 'warm time' in the middle of winter. Oceania does an excellent job of staff training. We did not meet or pass a crew member who did not have a friendly greeting. This was our third sailing with them and two more already booked. Food and service is excellent. Our butler for the suite could not have been more accommodating and pleasant. Housekeeping is top notch and cannot do enough to please.The entertainment is somewhat weak but that's not what is all about on this type of cruise. We thought that some of the cast shows were somewhat ambitious productions. They do try very hard to please. We did think that the cruise director was difficult to understand when he speaks. The welcome aboard party and the Captain's party for returnees is a nice touch with free drinks and hors d'oeuvres . All in all you cannot go wrong with Oceania. Read Less
2 Helpful Votes
Sail Date: February 2018
After having cruised on bigger ships and cruise companies for many years we decided to have a change and opt for this smaller, more exclusive cruise. We weren’t disappointed. The whole experience was luxury and friendliness from ... Read More
After having cruised on bigger ships and cruise companies for many years we decided to have a change and opt for this smaller, more exclusive cruise. We weren’t disappointed. The whole experience was luxury and friendliness from start to finish. We were greeted With a warm welcome by Stephanie with a glass of champagne. The whole check in process was seamless and soon we were enjoying an excellent lunch in the Terrazza restaurant. We couldn’t fault the food or service...much better than any of the other cruises we have taken (Royal Caribbean, Celebrity, Carnival etc). We checked into our lovely cabin at 2pm. Although it is sold as an “all-suite” ship, this cabin was no bigger than I have had before but it was perfectly lovely and I was very happy with the lovely wardrobe and bathroom. Bed very comfy and overall very happy with accommodation. Lorenzo our butler was extremely attentive without being intrusive. He found out our likes (me champagne, husband water) and kept us supplied throughout the cruise without us ever needing to ask). Marlon the cabin attendant kept it pristine again without being intrusive. We dined mostly in the main restaurant and never had a problem getting a table for two (we are a bit antisocial at dinner). Thanks to waiters Ernesto, Jeremy, Murat and Rudolpho and apologies to all the others whose names escape us (too much lovely wine!!) Also thanks to Ana the sommelier who was very knowledgeable and attentive. We didn’t know we had to book for La Terrazza in the evening and turned up. They kindly accommodated us and the food was delicious. Service impeccable. One evening we had the pleasure in dining in La Dame which is the payable restaurant. For $60 per head it was worth it...lovely intimate surroundings and extra special service and food. Thanks to Antione for that! We tried to get in to experience the hot plate dining which we had read about but left it too late so we can’t comment on that. People seemed to like it though as the night we tried there were 15 people on the waiting list. Bar and restaurant service round the pool was excellent and always enough sun beds on offfer. I couldn’t fault the entertainment in any way. The brand new Silverseas Voices had arrived on the ship the same day as us and gave us four evening shows of truly West End quality. I have never seen six such talented energetic performers nor enjoyed the shows so much!! Only one suggestion, they performed most evenings at 10pm which is slightly too late for the likes of us Brits who are still catching up with jet lag. I personally would have preferred them to perform before dining but that’s just me. The two pianists, Sonja and Balazs were fantastically entertaining and extremely talented...thanks to both of them for indulging me in my favorite tunes. A surprising treat was Colin the super Cruise Director just happened to be a concert pianist in a former life and gave us a performance that brought tears to the eyes (in a good way Colin!!) He was so welcoming and friendly and calm in the face of weather adversity which unfortunately happened due to high winds. The Ports we visited had been devastated by the hurricane and it was so sad to see what had happened to these lovely islands and lovely people. I am glad the cruise liners still go into these ports as for some it is the only income from tourism as the hotels have been damaged and closed. We don’t bother with the ships tours and usually get off the ship and see what happens which works for us. We had some great adventures and take with us many lovely memories of these gorgeous islands. Only two things we would have changed. The internet was very expensive for 24hr service. One hour is provided free but this is very slow and somewhat frustrating. The other thing that we hadn’t bargained for was the dress code. This caught my husband out. There are three dress codes...formal, informal and casual. My husband brought his dinner suit for the formal evening and nice shirts and linen trousers for other evenings. Unfortunately we didn’t know that the informal evenings required a jacket so we were a bit stuck. He dressed down his dinner suit with a casual shirt so got away with it but he didn’t feel comfortable. It would have been a good idea for the ship’s shop to stock a couple of jackets for men to buy if they hadn’t read the dress code properly. Other than those niggles it was a wonderful cruise on a small intimate ship with staff who really care. Can’t wait for the next one!! Read Less
3 Helpful Votes
Sail Date: January 2018
Left Lima 18 days quickly became apparent novo virus on board. Food went down hill service, laundry was close all lounges closed, all facilities closed, no coffee machines open. 18 days later now nothing in cabins and plastic cups ... Read More
Left Lima 18 days quickly became apparent novo virus on board. Food went down hill service, laundry was close all lounges closed, all facilities closed, no coffee machines open. 18 days later now nothing in cabins and plastic cups for water. Novo Virus happens so learn to deal with it, we have all paid for luxury and ended up at Macdonalds! Staff very helpful but when so much of the ship is closed or events do not take place it’s become more of a prison than a Luxury Cruise. We were not I’ll but we might as well have been. Dreadful handing of a comman problem on Cruise Ships you dealt with it very badly. Lima be advised there is no shad on the dock and you are boarded straight onto the ship, some people in direct sun standing for two hours plus. Crews managed extremely well with Easter Island tenders my hats off to them. Don’t let this put you off for the first 5 days it was excellent we then filled in mid way Cruise comments and sadly went downhill next day. Read Less
Sail Date: January 2018
We may not have chosen to travel with Viking again as we had such a disappointing experience on our Tulips and Windmills cruise on the Magni riverboat in Holland, March 2017. We had been on two other riverboat cruises with Viking and had ... Read More
We may not have chosen to travel with Viking again as we had such a disappointing experience on our Tulips and Windmills cruise on the Magni riverboat in Holland, March 2017. We had been on two other riverboat cruises with Viking and had good trips, but last years cruise was a mess. At that point we decided, “NO MORE Viking travel for us”. After a number of phone calls from their customer service group concerning our complaints,with a number of offers for a voucher towards another riverboat cruise, we finally decided to take a chance, accept a voucher and try out one of their new ships. We have just returned from our cruise on Viking Sky traveling from Miami through Mexico’s , Turquoise Caribbean Seas. What a pleasant surprise! The ship is lovely. It had everything and more to ensure you a wonderful voyage. Everything shined and was so spacious making it very easy to move about. It was hard to believe there were close to 900 passengers on board. Our veranda stateroom a DV2 #5038, was very comfortable and kept so clean and always stocked with our favorite sodas and a few candy snacks. Also enjoyed our nespreso coffee maker early mornings and evenings. Our cabin steward kept up with all our needs and requests. The staff throughout the ship impressed us. Now for the food, Oh my how delicious it was and plentiful as well. We enjoyed all the many choices of places to eat and found them equally impressive. Won’t go on any further, but we highly suggest you give it a try. We would love to go on another of these ships again. Cheers, “Grants” Read Less
Sail Date: January 2018
I feel that the ship was terrific in all ways except Communication between the Activities/Excursions office and the passengers. Since they no longer print out the daily opportunities, many people stated that they had missed some as they ... Read More
I feel that the ship was terrific in all ways except Communication between the Activities/Excursions office and the passengers. Since they no longer print out the daily opportunities, many people stated that they had missed some as they didn't know they were occurring. Yes you can pull it up on the t.v. or get a printout after 6 p.m. from the Desk, but there's so much more convenience in having a piece of paper to mark on and carry about during the day (Old school I know, but still it works better we feel). Thank you! The dining room managers were awesome and the servers always cheery and attentive. They remembered our names and our special requests from the day before - they are so well trained! Thank you to all! Our cabin was comfortable and had well-designed storage. The outside deck was comfortable and spacious for two. The linens were very nice, and the bed very comfortable. Having room service for breakfast was great as the food arrived in a timely manner allowing us to prepare for the early excursions. We enjoyed every minute! Read Less
2 Helpful Votes
Sail Date: January 2018
This is a great way to see the Galapagos. As I said to the Silversea rep from whom I bought the cruise, "Where else can you act like you are in your 20's during the day's activities and go back to being 70+ when back at the ... Read More
This is a great way to see the Galapagos. As I said to the Silversea rep from whom I bought the cruise, "Where else can you act like you are in your 20's during the day's activities and go back to being 70+ when back at the ship?". Caution, however: You do have to be willing to be physically taxed. Getting on to and off the ship is not for disabled, crippled or otherwise challenged individuals, because the very nature of having to get into and out of Zodiacs, which are small bobbly vessels. Staff make doing this as safe and easy as possible, but they are what they are. We were well taken care of, mostly personally, and always well from the time we got out of baggage claim in Guayaquil until the moment we passed through security on our way home. Silversea reps were all uniformly friendly, helpful and efficient. The ship's crew and hotel staff, and the guiding staff as well, were all highly professional and certainly more than willing to go the extra step to making everyone welcome, cared for, happy - and safe - the whole time. The itinerary and daily expedition parts of the cruise were extremely well planned and executed. There was something interesting and new at virtually every stop and several of the guides (Martin, Ernesto, Marco) are absolutely first class. They are intelligent, impart information without fluff or padding, know their stuff thoroughly and guide extremely well. (They also have a pretty good handle on herding cats without letting frustrations show.) On stops, passengers are broken down into Zodiac/guide groups of 14-14 and we always tried to make sure we were with one of these three. (Our experience with one or two of the other guides was indifferent, suggesting they have a bit to learn yet.) Food and drink service was uniformly good, often superior to excellent. Staff get to know you quickly, what you drink and how you like to be treated. And they do so with warmth and aplomb. A few are clearly still learning their trade and sometimes a bit hesitant or flustered, but all are willing and rapidly becoming able. Food also was very good. The breakfast spread is varied, plenteous and more than enough to satisfy anyone's tastes and appetite. Ditto for lunch on the patio and dinner in the dining room, with menus changing daily. You also have the option of reserving a place in The Grill for dinner in the evening, where the menu is a bit more limited, but beautifully served in a great outdoor atmosphere. Roberto, our waiter there was super: Knowledgeable, efficient, always friendly and extremely personable. What else can I say? If I had know that there were two different itineraries, I would have booked for two cruises back to back (i.e., two weeks). It is that good an experience. This is the best way to see the Galapagos for people who like to do things and are also old enough to want to enjoy the experience without hardship or dealing with third-world "adventure" when the day is done. Age doesn't necessarily matter: It is, however, for people who are reasonably fit and adventuresome. If you are relatively young and really fit, you will have a tremendous time snorkelling and kayaking. [One night I had a bit of a stomach upset, and this was mentioned on other days by one or two other people we met. I don't know whether this was just my older body reacting to the desalinated water supply aboard. But it was nowhere near enough to slow me down the next day.] Read Less
Sail Date: January 2018
All aspects of this cruise went very smoothly. We started in Baltra and ended the cruise in San Cristobal. Siversea's hotel and transfer arrangements prior to and after the cruise were first class. The guides were some of the very best ... Read More
All aspects of this cruise went very smoothly. We started in Baltra and ended the cruise in San Cristobal. Siversea's hotel and transfer arrangements prior to and after the cruise were first class. The guides were some of the very best we've encountered. Extremely knowledgeable and very enthusiastic. They were also readily available on the ship to answer questions, share stories or simply engage in pleasant conversation. Onboard the dining was excellent and all the staff were friendly and very helpful with any request large or small. Lunch served on the open 5th deck was especially pleasant with panoramic views of the nearby islands. The Galapagos is a challenging destination and the program was well designed to accommodate people of different ages and physical abilities. This was our first Silversea experience and we will certainly book with this line again. Our fellow passengers were a well traveled group from a wide range of backgrounds and countries. Read Less
1 Helpful Vote
Sail Date: January 2018
Quasar Grace Galapagos 1 week tour (originating in San Cristobal, ending in Baltra) exceeded my expectations in every way. The boat was elegant, well-appointed and very comfortable. I didn’t see a single boat in the Galapagos ... Read More
Quasar Grace Galapagos 1 week tour (originating in San Cristobal, ending in Baltra) exceeded my expectations in every way. The boat was elegant, well-appointed and very comfortable. I didn’t see a single boat in the Galapagos that was as beautiful as Grace. Her age (built in 1928, later gifted to Princess Grace and Prince Rainier by Ari Onassis) was not an issue at all - she is fast, nimble and beautifully maintained. The itinerary and activities were perfectly planned, with several excursions a day on land and sea. Land visits were timed to capture the animals in their most dramatic moments (e.g., the mating dance of the blue-footed boobies), while also avoiding other tourists. We snorkeled almost every day, and it was the best I've experienced, swimming with sea lions, turtles, reef sharks, and many schools of beautiful fish. I am physically fit and a long-distance swimmer, but the activities were structured in a way that even older and less able guests could fully enjoy them. Late January was a perfect time to visit because the water was warm enough to swim without a wetsuit. The food was wonderful, served al fresco. I can’t imagine preparing 3 meals/day for 16 guests plus crew in a yacht kitchen, but the kitchen staff continued to surprise us with new delicacies. The fruits and vegetables were incredibly fresh and flavorful. I looked forward to the fresh breads in the basket every morning, prepared by Walter. There were 2 ceviches (shrimp and crab) that were so good that we asked the chef for the recipe. The fresh tuna was a crowd pleaser, and the preparations and sauces always had a unique and harmonious mixture of ingredients. The crew was exceptional. I was impressed with their expertise across multiple roles, commitment to pleasing their guests, professionalism and work ethic. Melissa (hospitality) was delightful, very responsive and energetic. Freddy and Miguel, our zodiac pilots, were very capable, confident and fun. Saul, our bartender, learned our names and preferred cocktails and wines very quickly, and always appeared just as my glass was getting low. Nelly crept into our rooms several times a day to tidy up, and quickly replaced any linens as they began to get grimy. Our guide, Rafael Pesante, was extremely knowledgeable, which of course, is critical. But on top of that, he was a skilled teacher and story teller. He was full of energy and good cheer. He treated every single guest as if they were his top priority. He took beautiful photographs of every excursion and supplied downloads to departing guests. He treated the other crew members as equals and fostered a sense of family. I can’t imagine that there is a better guide in the Galapagos. Most impressive of all was the way they all work together to give their guests a memorable experience. One morning around 6am, one of the crew members spotted orcas near the boat. Immediately after that, Rafael came on the intercom encouraging everyone to come to the zodiacs in their pajamas ASAP to chase the orcas. Within minutes, all 16 guests were loaded into the boats and on the chase. We had a thrilling ride and captured dramatic footage of the orcas. A less-organized crew would never have been able to pull that off, and a bigger boat never would have even bothered. I could not have been happier with the Grace experience. My only hesitation in giving this glowing review is that it might create more competition to get a reservation when I inevitably return to the Grace one day! Read Less
Sail Date: January 2018
Scenic Luxury Cruises are exactly that - All the visits ashore were very well organised with local guides who were passionate about their country, both in Vietnam and Cambodia. The holiday started with a couple of days in Saigon ... Read More
Scenic Luxury Cruises are exactly that - All the visits ashore were very well organised with local guides who were passionate about their country, both in Vietnam and Cambodia. The holiday started with a couple of days in Saigon (Ho Chi Minh City) in a central 5 star hotel - it included meals out with a small group (about18) and the highlight was a gastronomic tour of three local restaurants, with transport between stops was sitting on the back of a vintage Vespa Scooter. We transferred to the ship, to be greeted by all the crew - the luggage was already in the cabin and our Butler was on hand to get anything that we required. On the cruise, Scenic offered opportunities and experiences which are not available to other travellers. There was a trip ashore on most days, but these were not strenuous and helped to enrich our knowledge of these two fascinating countries. Yes, seeing the aftermath of the Vietnam War was not "fun" but it was interesting and experiencing the horrendous "Killing Fields" of the Pol Pot regime in Cambodia was truly emotional. But this is recent history - of our lifetime and cannot be ignored. The visits to the temples of Angkor Wat was the main reason for the holiday and did not dissapoint. The smaller temples were very crowded with scores of Chinese visitors, but there is a lot more space in the main temple complex. Scenic organised a final dinner at a temple in the grounds of Angkor Wat, just for 50 people, with entertainment throughout. It was unforgetable - a magical experience. Read Less
1 Helpful Vote
Sail Date: January 2018
This was our first Viking Ocean cruise after 5 Viking River cruises, everything about the Viking Star is first class, with 900 people on the boat you never feel crowded, there are plenty of spots on the boat to relax. The food in the two ... Read More
This was our first Viking Ocean cruise after 5 Viking River cruises, everything about the Viking Star is first class, with 900 people on the boat you never feel crowded, there are plenty of spots on the boat to relax. The food in the two specialty restaurants was outstanding, we ate at them 3 nights, 3 times in The Restaurant and ate once at the World Cafe. The World Cafe is a buffet style restaurant and had unlimited Sushi the night I ate there and it was first class too, Viking upgraded us from a level 3 room to a level 6 room a week before our cruise and the room was big and had plenty of space for all our clothes and shopping purchases. At all the ports Viking offered a free shuttle into town and a return ride also which was nice It was nice to get off the ship in the morning, do our tours and have free time then come back to the boat , have lunch and relax by the indoor pool. We even used the outdoor pool in Barcelona, it was heated and using the outdoor spa pool too, very relaxing after a long flight and walking around Barcelona Read Less

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