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Sail Date: May 2019
Suggested by my travel agent. I also liked the fact once you paid your final payment that it covered everything! Excursions, alcoholic beverages and gratuities! The staff of the Jewel were absolutely phenomenal. Food was awesome as ... Read More
Suggested by my travel agent. I also liked the fact once you paid your final payment that it covered everything! Excursions, alcoholic beverages and gratuities! The staff of the Jewel were absolutely phenomenal. Food was awesome as there were so many choices from fine dining to a la carte to buffet. Ship was nice and clean. Nightly local entertainment in the Lounge was the perfect finale to that particular port and a great way to enjoy a cocktail and wind down. Shore excursions were informative. There were some issues with my tech device to hear the commentary from our guides. Guides were local to the area so they could add a lot more flavour to the commentary and answer questions. You could hear their passion! Prague was a great "tack on" to the cruise. Well worth the little bit extra. Lots of walking. For fit bit enthusiasts, around 15000 to 20000 steps per day in Prague. Wear comfy shoes, cobblestones can be tricky. If I was going across the "pond" again, I would upgrade to first class air. 8 to 9 hours is a long time so you want comfort. Direct flights are undoubtedly your best bet. Read Less
Sail Date: May 2019
This was our second Scenic cruise "Girls Trip". We chose this particular route to see some of the highlights of the Netherlands and Germany. The itinerary was excellent and our choices of the tours each day was plentiful. We ... Read More
This was our second Scenic cruise "Girls Trip". We chose this particular route to see some of the highlights of the Netherlands and Germany. The itinerary was excellent and our choices of the tours each day was plentiful. We each chose according to our own interests and often ended up on different day tours. Having done a Scenic tour two years ago, we knew we could expect top notch accommodations, food and service. We love the attention to detail that Scenic has for each of its guests. We enjoyed the small pool on the sundeck as well as the saltroom and I loved the ebikes - I did both the ebike tour offered and again used an bike on free time one afternoon. Our meals were always delicious and so well presented. There were many options for dining if you opted not to have the choices offered each evening. The staff were the best! We always had the feeling that Scenic treats their employees very well as the staff from the maids to the butlers and servers as well as the nautical team all seemed very happy in their positions and eager to help guests in any way. Read Less
Sail Date: April 2019
After spending 3 days exploring Siem Reap, the second larges city in Cambodia, we joint the Scenic Spirit for what I can only describe as a wonderful experience. Our first time on a river cruise did not disappoint. The choice of ... Read More
After spending 3 days exploring Siem Reap, the second larges city in Cambodia, we joint the Scenic Spirit for what I can only describe as a wonderful experience. Our first time on a river cruise did not disappoint. The choice of excursions was wide and there was one to suit everyone. As we sailed down the Mekong river from Cambodia to Vietnam we experience 5-star service on the ship. The food was excellent, you had your own private butler who looked after you every need. We met wonderful new friends and the ship was truly luxurious. The trip finished with 2 days in Saigon, Vietnam, again with many excursion options. The highlight for was was the Vespa foodie ride through the mad streets of Saigon as well as a Gala Dinner at a beautiful temple ruins in Cambodia. We recommend anyone who is looking for adventure combined with luxury to take this trip. Read Less
Sail Date: April 2019
We chose this cruise only for the sailing under London Bridge which was definitely the highlight . We haven’t sailed on Silversea for a few years (as Crystal is our cruise line of choice) and remember luxuries like Perrier Juneau ... Read More
We chose this cruise only for the sailing under London Bridge which was definitely the highlight . We haven’t sailed on Silversea for a few years (as Crystal is our cruise line of choice) and remember luxuries like Perrier Juneau being the house champagne and the crew knowing your name within a couple of days aboard, the soap menu on arrival and your mini bar being stocked with your choice of spirits or liqueurs, the flurry of napkins being placed in your lap whether in the dining room or out on deck dining , cocktails being made and offered while you lay in a deck chair outside well none of that happened this time around. Embarkation was very easy with no wait time and straight on to the ship where we were greeted with a glass of bubbly and then left to our own devices. We had lunch in the Terazzo which was a buffet which was tasty but all the food in the warmer was only tepid and we had to flag a waiter to get water or a drink and again to get coffee so not a great start. After this happening for the first two days we addressed that and a few other problems with the Hotel manager then the service was definitely improved for the rest of the cruise. The food In the dinning room and the Italian restaurant was very good and good service and a table was mostly available when we decided to go for dinner. The entertainment was very average with 3 guest entertainers a violinist,a singer and a pianist, then 2 other resident pianists plus the cruise director Colin who did piano recitals so it was all rather too much of the same and far too high brow for us.The singers and dancers were good but the sets were almost non existent and the shows were very hit and miss. We are a couple in our 50’s and felt the entertainment is aimed at a senior crowd which seems to be their market. The stateroom we had was a vista suite and was very comfortable and in good condition but still had the dated bathroom with a pathetic shower and the bath drained very slow so constantly showering in about 6 inches of water, the aircon was constantly too hot and even on the coldest setting was sweltering causing quite a few sleepless nights.The Butler and our steward were very good and breakfast was delivered on time with hot coffee and the stateroom always clean. The water in the cabins and the restaurants was desalinated and you had to ask for bottled water as it was never offered and the champagne was Monopole but Pommeroy was available but you had to request that also which was very annoying obviously another cost saving measure. The ship overall was well presented but was very dull decor throughout the lounges with mute colours and no feeling of comfort or luxury ,the pool area was brown on brown with no comfortable seating like outdoor couches or cushions or sculptures or art just a few pots with small fake plants in ,the grill area had no cushions on the seats and drinks served in plastic. Overall the ship didn’t have the wow factor we have come to expect from other luxury cruise lines we travel on like Crystal or Seabourn it was good but there are lots of good cruise lines out there Like Holland America or Oceania that you don’t have to pay the premium prices we paid for this cruise. We will not be back to Silverseas again and talking to a lot of guests onboard and on cruise critic a lot of them felt the same way. Shame as this was once a very good experience! Read Less
3 Helpful Votes
Sail Date: April 2019
I will start my review by saying my wife and I are 60, a little plus and minus. We have been on about 30 cruises with most of our time spent on Celebrity ships. Except for the Paul Gauguin, this was our first entry in what I expected to ... Read More
I will start my review by saying my wife and I are 60, a little plus and minus. We have been on about 30 cruises with most of our time spent on Celebrity ships. Except for the Paul Gauguin, this was our first entry in what I expected to be the high-end cruise market. I have to start by giving the crew of this ship the highest possible praise. Not sure how Regent makes it happen, but I believe that every crew member we ran in to actually loved their job and wanted you to feel 100% pampered. The service was absolutely fantastic in every way and everyone was so nice. The other thing that made the cruise nice was the all inclusive nature of the cruise. If you stay out of the spa and shops there is really no reason to spend one dime on the cruise. They even have a tremendous selection of movies on demand in the room for those times you just want to kick back. I will say that although there is no tipping required, with the level of service you get, you will want to tip and we gave money to numerous people around the ship in addition to our normal room stewards and bartenders. In general the ship is old, but it does have a level of elegance that we enjoyed. It was like going back in time a bit when we first started cruising. I will say that the vibration that everyone talks about was worse than expected. Read my comment under room for that piece, but I would never take this ship across the big oceans again. I did like the layout of the ship and it was unusual with the main dining room in the middle of the ship and everything else at the back of the ship to include the show lounge. It had some nice touches like a putting green on the front of the ship and ping pong table on one floor. The pool is a salt water pool and since the ocean was cold, no one used the pool. My wife and I and maybe one other couple used the hot tub which are fresh water and were nice. My wife enjoyed two massages in the spa and liked those. They are a little pricey so watch for the specials. Internet was OK for email and messaging, but not for streaming or sending pictures. Entertainment was good, but just let me say that with the average age of passengers at or above 70, most of the entertainment was like being stuck in an elevator for 16 days. Need I say more so practice up on your ball room dancing. Ports were great and the shore excursions were on par with what you would normally pay for except these were free. The groups seemed smaller as well which was nice. This may be a result of the mobility of many of the passengers. Embarkation was easy, but debarkation was supposed to start at 7:00 AM, but did not start until around 8:15 AM. So what are my complaints? First, except for the service I mentioned, everything was average to poor. This would be fine except when you put it in the value for your money category the price is way too high for what you get. Even in the Prime 7, reservations required restaurant the food was average at best and the lobster and crab tasted old and watered down from being frozen for so long. They missed the mark on many normal recipes. My wife planned to send them in a couple because we were not sure what they were making in some cases. My advice is to try things you have never had so you have no preconceived expectation. Finally I am going to end with my pet peeve, “Water Quality”. Every ship I have been on has said that the water out of the tap is better then water out of the bottle. After the brown and yellow water that came out of our taps we were told to not drink it. How can you pay this kind of money pour a bath that looks like diarrhea water? They did make it better by replacing filters twice outside our room, but really? They go through so much bottled water that they literally have pallets of water stored on the back decks where passengers should be able to go, but I assume for safety they are limited to crew only. So in the end, if you want a cruise to snooze, read a book or two and eat average food, this is the one for you. For me and the money spent, I think I will try something else because I do not see Regent as an upscale cruise line, just an all-inclusive one. Read Less
2 Helpful Votes
Sail Date: April 2019
We are just back from our third Azamara voyage in about 18 months- this time on the Pursuit for an eight day Italy Intensive voyage from Rome to Venice. For background purposes, our earlier travels with Azamara did not give us a good ... Read More
We are just back from our third Azamara voyage in about 18 months- this time on the Pursuit for an eight day Italy Intensive voyage from Rome to Venice. For background purposes, our earlier travels with Azamara did not give us a good first impression of this line. On our first trip, we had repeatedly difficulties with the online booking engine and the price promotions would not carry over to the actual booking. As I always like to book our travels directly, this caused some frustration and the response that we "need to use a travel agent" was not going to happen. After several phone calls, we did get it straightened out so we decided to proceed with the trip. On our second voyage, the front office repeatedly gave out misinformation as to where the ship was docking for embarkation (in Sydney, Australia) despite the port authority saying otherwise. Even our final documents showed the wrong location. Again, I was ready to give up. This third journey, I have to say, not only went forward without a hitch, but also convinced us that those who always state "it's the Azamara onboard experience that counts" are right. We began our trip in Rome and used Rome Cabs for a same day transfer to our hotel in Civitavecchia, the Hotel San Giorgio. Our driver was prompt, polite, and provided a very safe ride directly to our lodging. Highly recommend Rome Cabs for transfers to/from FCO. The Hotel San Giorgio is in a beautiful location right on the water front and we were warmly greeted after a long day/night of travel. The room was comfortable and quiet and we had dinner at the very good onsite restaurant. The hotel also provided breakfast and a timely transfer to the ship the next day. Embarkation for the Pursuit took literally 5 minutes- absolutely no lines or queing up. I love being greeted by smiling crew members who hand you a glass of sparkling wine and take your carry on bags so you can begin enjoying the ship. The Pursuit immediately had a very positive vibe. As the newest member of the Azamara fleet, there was still that "new car" feel to her, and everything sparkled. We were anxious to check out the new "Den" which replaced the old casino and just loved it. We spent many hours there and it became our go-to place for cocktails and relaxing. We are thrilled that this change is being made on the Quest and Journey as well. Our Club Veranda stateroom on deck 7 was exactly as we expected- small but with loads of storage and a very comfortable bed. Yes, the bathrooms are small too, but they are functional and you work with it. After our last cruise on the Quest, I commented that Azamara had definitely improved significantly in terms of food and service. The Pursuit took this one step farther. In Windows Cafe, the Patio, and Discoveries Restaurant, we found the food and staff to be excellent. We always were able to get a lovely table for two, usually by the window. Just be patient, go a bit later to the dining room, and they will do their best for you. The master of the Pursuit, Captain Antonio Toledo, and his senior staff were highly visible as was our cruise director, Amanda Poulson. The Azamara perks- White Night, AzAmazing Evening, and the Officers' barbecue, all were fantastic- well organized and fun to attend. Italy itself was a spectacular destination. Several of our ports were repeats for us, but with every trip to this country we just grow fonder and fonder of the people, the scenery, and, of course, the food. We won't go into too many port specifics here, but will add that we fell in love with Sorrento, and discovered a new part of Venice on a rainy day (which just added to the atmosphere)! The demographic of our fellow guests was similar to our other Azamara cruises with a few more younger (30-something) couples. It is always interesting chatting with other well-traveled folks who appreciate the smaller ship and less visited ports. There are two areas of Azamara which continue to cause us some discourse- the first being the included beverages vs the upgraded packages. Many passengers (and bar personnel) were confused by what is and isn't included, and the mixers used continue to be awful. No sense drinking a high end gin (like Hendricks) and mixing it with Royal Club tonic. Secondly, and more importantly, is the huge amount of plastic water bottles used each cruise. Whilst it is nice to have unlimited drinking water, seeing the bins filled with disposable water bottles everywhere is heartbreaking. With 8 million metric tons of plastic being thrown into our oceans annually (source: earthday.org), it would be so easy for Azamara to simply stop using them. Install a few refillable water bottle fountains on the ships like those now becoming commonplace in cities around the world. I think guests would appreciate an inexpensive refillable water bottle more than another tote bag. All in all, we really loved our Italy Intensive voyage on the Pursuit and did visit the Cruise Again desk to book a trip in 2020. In a world where everything seems to be getting bigger and bigger with more people, Azamara fills a niche where less is more. We look forward to many more great experiences. Read Less
Sail Date: April 2019
We had a fabulous river cruise in the Bordeaux region of France. It was excellent because of the first class treatment we received from the whole crew. This was our first river cruise and have only great appreciation for the well ... Read More
We had a fabulous river cruise in the Bordeaux region of France. It was excellent because of the first class treatment we received from the whole crew. This was our first river cruise and have only great appreciation for the well organized events from arrival to departure of our trip. It was a smooth transition each day. We received amazing service and were dined and entertained beyond our expectations. We met wonderful people from different countries and enjoyed the varied offshore excursions. Top notch tour guides and transportation. Special thanks to our amazing captain, hotel management and cruise director. Their leadership and assistance was valued throughout the whole trip. Also our chef provided exquisite meals. The portions, options and wine pairings for all our meals were outstanding. We appreciated not having to worry to tip or pay additional for beverages requested throughout the whole trip. Definitely worry free. We highly recommend the scenic luxury cruise to anyone who is seeking an amazing vacation! Read Less
1 Helpful Vote
Sail Date: April 2019
We chose this cruise because of the luxurious rooms and service, and the smaller number of people on board. We were very pleased with the service and accommodations, the food was superb in every restaurant, and the amenities such as spa, ... Read More
We chose this cruise because of the luxurious rooms and service, and the smaller number of people on board. We were very pleased with the service and accommodations, the food was superb in every restaurant, and the amenities such as spa, exercise room, butler service, etc was exceptional. We couldn’t ask for a better ship and crew. Our butler was extremely knowledgeable and helpful to us. All of the staff on the ship were very accommodating and pleasant at all times. We really felt like they were genuine in their actions. We took a cooking class and had a lot of fun learning how to cook Mediterranean food. The restaurants were exceptional and all gave a top class experience from the wait staff, food, wine, etc. the travel overnight to the next port was a great way to move from port to port each day. The embarking to port was easy and usually close to town for walking or catching a taxi. The tours were well planned and easy to access. A few shorter tours at each port (2-3 hours) would have been helpful to add to the tour options. Overall the cruise was exceptional and I will consider other cruises on Oceania! Read Less
4 Helpful Votes
Sail Date: April 2019
As repeat Regent users we thought we’d give a try to its sister company, understanding that given the larger size of Oceania vessels we would have a somewhat different experience. We had heard that the food and beverage in particular was ... Read More
As repeat Regent users we thought we’d give a try to its sister company, understanding that given the larger size of Oceania vessels we would have a somewhat different experience. We had heard that the food and beverage in particular was considered superior to Regent’s. Most emphatically that is not the case. Oceania’s larger variety does not mean better quality offerings and definitely not better service. With the exception of Toscana and Jacques, meals throughout were average. With the exception of the Illy Baristas coffee bar, the quality of coffee elsewhere is remarkably uneven and poor. Overall, the sincere, uniform warmth and attentiveness ever present in Regent’s staff is glaringly absent here. And while this is not to say that Riviera’s service is poor, it can best be described as 4-star vs the Regent’s consistent 5 stars. The experience for independent cruisers is diminished by the proliferation of groups on board Riviera. Will stay with Regent or Crystal after this failed experiment with Oceania. Read Less
Sail Date: April 2019
We chose this cruise because it would take us to interesting archeological sites. We landed in Tel Aviv where the company had a bus waiting to take us to Haifa. The ship was beautiful and to me the right size. The room was excellent. ... Read More
We chose this cruise because it would take us to interesting archeological sites. We landed in Tel Aviv where the company had a bus waiting to take us to Haifa. The ship was beautiful and to me the right size. The room was excellent. We had one of the least expensive ones, but it still had a good sized balcony, really comfortable beds, a marble bathroom with separate shower and tub. plenty of space and anything we could want or need. We were met with champagne. In the room there was more champagne and fresh fruit that was replenished daily. I had asked if the ship would have cranberry juice and it was in the min bar when we arrived. We found that the food at every venue exceeded our expectations, including room service that we used for morning coffee and on early excursion days, for breakfast. The line has restaurants that most lines charge extra for, but are included so we were able to dine at the steak house and at the French restaurant without paying extra. We also liked the excursions that took us to Jerusalem, to Ephesus in Turkey, to Delos on Mykonos and other places. They were also included at no extra charge. It was a perfect eight days. Read Less

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