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6 Cunard Queen Elizabeth Cruise Reviews for Family Cruises to Canary Islands

We chose this cruise to the Canary Islands in November in order to enjoy the last of the sun without flying. We thought the amenities and entertainments on this great ship were outstandingly good. Our accommodation was also excellent, ... Read More
We chose this cruise to the Canary Islands in November in order to enjoy the last of the sun without flying. We thought the amenities and entertainments on this great ship were outstandingly good. Our accommodation was also excellent, but so it should have been in the most expensive category. We found the best food in the no-frills Lido buffet although the service and ambience of the Queen's Grill made an enjoyable and upscale dining experience. There are two alternative restaurants available at a supplement of 20 or 25 dollars per person. We tried them both and enjoyed the change of scene and the somewhat better cuisine. I gave this ship only four stars because of the evidence here and there of crude cost-cutting at the expense of the passengers' experience. Cocktails were served in miserable pours and were vastly overpriced, fourteen dollars for a glass of ice with what looked like half a pub measure of spirit. The company would make more profit if it offered better value for money in this area. Wine was also pricey for what it was. The excursions were also expensive for what they were. Read Less
Sail Date November 2018
Embarked smoothly on previous cruise at Ocean terminal and disembarked this one at Mayflower - so anyone who had parked at the port had to have their cars transferred. We had used Airlynx who shuttled us to their car park after we ... Read More
Embarked smoothly on previous cruise at Ocean terminal and disembarked this one at Mayflower - so anyone who had parked at the port had to have their cars transferred. We had used Airlynx who shuttled us to their car park after we disembarked. The guests on this cruise were of quite an older average-age (we are early 50's) and so it was quite a subdued atmosphere relative to others, but still very pleasant, and probably due to the fact that is was the pre-Christmas cruise so extremely good value for 12 days and with generous on-board credit that virtually covered our drinks bill. Dining was excellent, although there were a couple of hiccups with time and table selection. We also ate in the Lido a couple of times and were invited to dine with a couple of the officers one evening. Very entertaining learning about life on the ship. Cafe Carinthia was a nice place to have coffee in the day and pre-dinner drinks/canapes in the evening. Daytime activities were average. Hard to please everyone I suppose but there could always be more to do. We went to every dance lesson with the excellent Dan & Alyona. There were lectures and movies in the theatre approximately every sea day and similar with art lectures, painting classes etc. The shops on board are very good if you have the spare cash for those high-end brands. Football was shown most days in the Garden lounge. Evenings in the Queens room were aimed mostly at ballroom and sequence dancing. We are learning to join in with this but had hoped to enjoy the Yacht Club on the top deck. Unfortunately despite the very brave efforts of the excellent lead singer of the house band 'Synergy', the atmosphere was spoiled completely by DJ Michael, who I'm afraid is simply not cut out to do that job. The dancefloor was never full and his insistence on playing requests betrayed his inability to judge the crowd and keep things going. More than any other thing, this detracted from our enjoyment of this particular cruise. On Queen Victoria last summer, we had some great party nights, but this time, we just went to bed early to escape the pain. Cunard really need to give the man a different role. Photos: average Casino: good, if smaller than some Library: good Pools: both heated, if a little small Loungers: easy and light to move, and towels very nice and clean Promenade deck: narrow but goes all the way around the ship for good walks in bad weather! Read Less
Sail Date December 2017
Boarding was first class, they gave us a 3.30pm slot but we drove down from North London without a stop and thats the first time for ages, so we were early and on board by 1.30 ish CPS wizzed the car off and the luggage was taken on ... Read More
Boarding was first class, they gave us a 3.30pm slot but we drove down from North London without a stop and thats the first time for ages, so we were early and on board by 1.30 ish CPS wizzed the car off and the luggage was taken on board within minutes. This was definitely the fastest we have embarked in all 16 cruises. My Nephew and Niece followed not far behind arriving later and by 2.30 we were all enjoying a nice meal in the Lido restaurant. This was our third Cunard cruise having sailed on the other two ships previously so we knew more or less what to expect. The whole cruise was most enjoyable -this time we had an inside cabin on deck 7 which was fine a tad smaller than the P&O ships we have sailed on recently but well presented and a very comfortable bed. We attended most of the talks given by the relevant speakers and enjoyed the insight into cricket - Custom officers and their roles - and an in depth view of shipping.We attended just one film "the Martian" as we do not really feel that an afternoon in a dark theatre is the place to be, unlike the QM2 which had some late night viewing. It has to be said that the food on board was possibly the best we have encountered as a good standard of food was experienced by all on our table of 6. The only exception was the unfortunate choice of using the specialist Veranda restaurant where we all had a laugh at the expense of the poor waiters who thought that this 6 course taster was "a taste of France" - well it wasn't - my Niece and Nephew having lived in France for some time and myself and my wife travelling and staying many times in different areas of France have never come across Pigeon livers cooked in thick dark chocolate and covered in the sauce so thick you couldn't see the livers -the only saving grace was the small piece of steak in another dish as the rest was awful ,cold and tasteless.I asked what part of France the chef came from? and the response was "the Philippines" "hhm not so close then".We even had the waitress laughing and standing talking about the non French - French food. That said we never complained as it would have cast a shadow over the fun we had. We paid for one excursion to Santiago de Compostela which we enjoyed from La Coruna. We hired a car in Madeira and enjoyed the chance to see Porto Moniz -Cabo Girao and Curral das Freiras or valley of the nuns.The cost for all four was just 38euro plus a bit of juice and we had the car back by 3.15 pm from 10 am in the morning so forget coach excursions that wouldn't have covered all those points for something like $300. The port of Lanzarote was a non runner due to high winds the maximum being 40 knots and that was exceeded apt. So we only had 3 ports of call in all a very low ratio for ten nights. But we had a really enjoyable time well worth the money we paid even though the bar bill's and gift purchases plus tips plus personal tips came to over $1000 we had a ball. Read Less
Sail Date December 2015
We embarked in Southampton, we were booked for 14:30 but arrived at about 13:10. CPS took the car straight off us, and the luggage porter was helpful. There we no queues, and we were on board straight away, very smooth. Oh by the way ... Read More
We embarked in Southampton, we were booked for 14:30 but arrived at about 13:10. CPS took the car straight off us, and the luggage porter was helpful. There we no queues, and we were on board straight away, very smooth. Oh by the way this was our first ever cruise, we were a group of 5, my parents myself, hubby and pre-teen daughter. We really enjoyed the cruise, the food in the Britannia Restaurant was fantastic, we had chateaubriand, lobster, lots of seafood the baked Alaska was divine. Our waiters Romeo & Joy were excellent, actually all of the staff we came into contact were marvellous, and I think this made the cruise for us. The Lido had a good variety of foods, however at times it can be a bit of a scrum to get a table, especially for 5, but we managed this. I think at peek times Cunard could maybe allocate the seating, or come up with a system to help with this. The Lido was always very clean and tidy. It was quite windy at times and we had a day where we were most ill, and taken to our cabins. My husband visited the ships doctor and came back with some marvellous tablets, which meant were could fully enjoy the cruise, ( we did take some other tablets with us , but they were not working at all)!! We very much enjoyed the insight lectures particular Malcom Nelson who was a customs officer, even my daughter was totally enthralled by his presentations. We went to about 4 shows as a family. We enjoyed David Copperfield, although an older guy, we did enjoy that older generation humour ( bearing in mind most of the audience were well into there 60's ++). The dancers were good, but let down a little by the 4 singers, the 2 women need a bit more tone to there voices, and were a bit shrieky at times!! We missed one port of call due to bad weather. I have no qualms with this, and would rather be safe, we sailed straight onto Gran Canaria, the captain kept us up to date at all times. We thought the crew were very professionally, and the Captain safety conscious, they even had an extra crew drill whilst we were in port. We paid for 2 excursions, as we were new to cruising, we were a bit apprehensive about been back on time, but both excursions were well organised, particularly Madeira. Rosa was our guide, and as we were travelling as a party of 3 ensured we got a family basket for our toboggan ride, which I recommend. Read Less
Sail Date December 2015
Just as we got off the ship, we realised that I had left my diamond engagement ring on the ship. We were on the cruise to celebrate our 10th wedding anniversary. We knew exactly were it was in the cabin and tried to ring the terminal. They ... Read More
Just as we got off the ship, we realised that I had left my diamond engagement ring on the ship. We were on the cruise to celebrate our 10th wedding anniversary. We knew exactly were it was in the cabin and tried to ring the terminal. They said that no one had a piece of paper to write down my name or number and to ring the lost property line. This was an automated message asking us to leave a message and to wait for up to 3 weeks for a reply. It was not as though I had left a bottle of shampoo so I rang back to the terminal and I was put through to a lady who replied that no one could go and look if it was in the cabin as they were "up to their necks in it" and new guests were probably already in the cabin but they would not check the paperwork to see if my cabin was now occupied or not. I insisted it was important to look before they were put in obviously. After two hours of calling different numbers and speaking to various people, they finally agreed to go and look in the cabin but I had made at least 10 calls by then. They just kept saying that they were too busy except for one male at the terminal who said that someone simply had to radio across to the room attendant. Finally I persuaded a staff member to go and look. They refused to check the hoover in case it had been knocked onto the floor because there were 'hundreds of hoovers on board.' So after the cabin had been left open for over 2 hours and me begging, pleading and crying to the staff, it was concluded it was in fact me who was mistaken and I had lost my ring myself. It was shocking how open they were about how little they cared about my engagement ring. The staff were not quizzed and no investigation took place. I've now had to pay 200 pound excess to cover the insurance but looks like I'll never see my ring again because of the negligence and inconsiderate response. They simply don't care once they have your money. Incidentally there were extra charges on my card that I have to claim back from the credit card company because they tried to overcharge us also!! Not impressed. There were many lovely things about the cruise but the kids club was not one of them. There were two ladies in charge - one called Rihanna and they were so rude to my 7 year old and openly said he was not mature enough to be left with them and should be in the room with the babies and embarrassed him. Ironically, all the same children played by the pool each day and got on brilliantly, but when they got to the kids club, apparently our little boy was not mature enough dispite being the same age as 2 of the other children. They made him cry repeatedly and we had to come and collect him any time we left him. After he got so upset because of the staff, we did not take him anymore and subsequently we had no alone time whatsoever. It was a family holiday; however, we did envisage some alone time and the odd meal on our own. The waiters and kitchen staff were lovely and the meals were good. The journey was very bumpy and the first half of the cruise was spent by many of the people onboard being sick. There was a rush to the shop to buy sickness tablets. Overall, I would not sail again with Cunard because I know they only care about your money. Once you're off the ship, good luck to you in getting any type of service at all! Read Less
Sail Date April 2013
Voyage Number Q201 Queen Elizabeth Dec 20Th 2011 to Jan 5Th 2012,A Christmas and New Years Cruise, Main complaint about this cruise was the LOW very LOW standard of so called entertainment.My age is 79 80 in AUG 2012.wife Margaret 75. ... Read More
Voyage Number Q201 Queen Elizabeth Dec 20Th 2011 to Jan 5Th 2012,A Christmas and New Years Cruise, Main complaint about this cruise was the LOW very LOW standard of so called entertainment.My age is 79 80 in AUG 2012.wife Margaret 75. iT TOOK 10 DAYS YES 10 DAYS BEFORE WE GOT A LAUGH,THEY THRN MANAGED TO GET MICK MILLER WHO USED TO BE ON TV WITH THE COMEDIANS,THE THEATRE WAS IN UPROAR THEY LOVED HIM.. One night we had two 25 minutes of The Odd Couple.the Planet Spirit,we wondered what we were looking at,quite a lot of guests walked out. Another night,Introduction of entertainment staff,after 10 minutes we were left there nothing else happened, We had a horrid Welsh singer,we had violin scratching,OK for one night BUT not for two. Ships pantomime,stage props consisted of one settee,one armchair. Ships dancers came on one night,good dancing BUT stage props consisted of something for the dancer to cock their legs on and ond held a sword really pathetic. Communion service,Priest had to ask for a pianist,also someone to help with the chalice. Ship had NO HAIR SPRAY FOR SALE IN THE SHOP OR IN THE spar,WIFE BOUGHT SOME IN Madeira PRICE EURO 18, NO SHOWER CAPS ON THE SHIP. Britannia restaurant poor menu,foreign gentleman keep looking at me saying poor.Lido restaurant self service good BUT would be difficult on a round the world cruise.. I have written to Mr Peter Shanks president of CUNARD UK Hope I get a reply, The entertainment director on board was a AMANDA REID I dare not repeat what was said about her.I did wite out a complaint and about two days later she spoke to me on the phone,but no face to face contact ALL she could talk about was how wonderful thing were going to get,they didn't. Singer on stage informing us she was a grandmother,so was 80% of the guests. Entertainment staff would all the time praise each other up. IT WAS THE WORST ENTERTAINMENT WE HAVE EVER HAD.P&O wonderful shows,beautiful costumes. This cruise was not value for money.I really think Cunard knew they had a boat load of pensioners and give them everything CHEAP.it was a great disappointment to us. Almost got run over with a heavy man in a motorised wheelchair coming out f the Internet centre at full speed,remember people have been killed by these thins at speeds of 8 MPH.Almost crushed in the lift by an elderly lady who had little or no control of her wheel chair.. Shows at night,information about the use of cameras and video was mentioned 4 times,almost every show there was flashing cameras. I could go on BUT TO CONCLUD WE BOTH WERE VERY DISAPOINTED WITH QUEEN ELIZEBTH Read Less
Sail Date December 2011
Queen Elizabeth Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.4
Public Rooms 5.0 4.4
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.5
Enrichment 5.0 3.7
Service 4.0 4.0
Value For Money 4.0 3.5
Rates 4.0 3.5

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