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Sail Date: June 2018
I was travelling with my two teenage boys. I sleep early so they were able to do fun things aboard the ship after hours on their own without me being worried about their safety. I was an early riser so I went and walked the upper deck and ... Read More
I was travelling with my two teenage boys. I sleep early so they were able to do fun things aboard the ship after hours on their own without me being worried about their safety. I was an early riser so I went and walked the upper deck and watched the sunrise every morning. It was so beautiful. I met a lot of nice passengers by the pool and we shared some laughs. I definitely made use of my unlimited alcohol package. The boys were thrilled with the Garden Cafe which had endless choices of food to please all the family. My stateroom was exquisite. I loved the larger bathroom with double sinks. I enjoyed the shower with four heads to shoot at any part of your body. What a nice experience! Everywhere we went we were greeted with excellent Customer Service and made to feel welcome and appreciated. I would love to sail NCL again. Read Less
Sail Date: June 2018
We chose this cruise because we thought it would be a good first time cruise for my daughter and her family but it was not. The food was not very good in the dining room it was better in the buffet but not by much. I would advice you not ... Read More
We chose this cruise because we thought it would be a good first time cruise for my daughter and her family but it was not. The food was not very good in the dining room it was better in the buffet but not by much. I would advice you not to stay in a inside cabin midship on level 5 because of the noise all night long and if you go to guest services they will give earplugs and say the noise is from the casino but it's not. My grandson did enjoy the kiddy pool and arcade, the shows they had on board the ship were good. Boarding the ship and getting off the ship were pretty easy and the excursions were ok except for the Royal Naval beach your better off taking a cab to Horseshoe Bay beach. I don't think we will do a cruise with Norwegian again we just weren't very happy and my daughter and family weren't either Read Less
Sail Date: June 2018
We loved the idea of our first cruise being to Bermuda, where we could explore for a few days instead of only a couple hours. Bermuda was AMAZING. The people are so genuine and nice. We rented scooters to tour the island and found some ... Read More
We loved the idea of our first cruise being to Bermuda, where we could explore for a few days instead of only a couple hours. Bermuda was AMAZING. The people are so genuine and nice. We rented scooters to tour the island and found some wonderful spots to explore (a mix of local haunts and touristy attractions). I will visit Bermuda again for sure. I fell in love with the country and the people. The ship food was fantastic. We did a 3 meal plan to be able to explore some of the specialty dining. Le Bistro and Moderno were our favorites. We were less than impressed with the spa staff. Having gotten many massages in the past, we wanted to add this to our cruise experience. Our 75 minute massage consisted of about 10 minutes of them telling us what was wrong with us do to our requested massage points and then them continuing to babble on and on, pressuring us to buy more services and products the entire massage. It wasn't even a little bit relaxing. Such a waste of our time and money. Next time we will avoid the spa completely and get better spa service the day before leaving. Another tip would be to skip the 'Shopping Shannon' or 'Shopping in Port' presentations unless you are going with the intention to buy diamonds. We did end up buying some lovely jewelry, but had no intention of spending $15,000 on jewelry and her entire spiel was on jewelry instead of helpful shopping tips, such as go to the scooter rental store to get snorkel gear for $25 instead of $40 in the other stores.... or shop in Hamilton for better prices than in the Royal Navy Dockyard. These were the tips we thought we'd be getting. Read Less
2 Helpful Votes
Sail Date: June 2018
We chose this cruise because we never cruised before and since we live in the boston area we had the pleasure of no flying. This cruise was unbelievable. The service was excellent, the staff was so friendly and attentive to everything, ... Read More
We chose this cruise because we never cruised before and since we live in the boston area we had the pleasure of no flying. This cruise was unbelievable. The service was excellent, the staff was so friendly and attentive to everything, especially the bar staff. The ship was very clean and well maintained. We booked a mini suite on the 11th floor and our steward Mochammad was so hard working and always willing to help, he kept the room immaculate and even made us a animal of towels every night, so creative! Bermuda is absolutely beautiful and we did two excursions on our trip. The restless native catamaran was the best and they made the excursion so enjoyable. We would definitely do it again as the whole crew were exceptional and you even got free rum swizzles on board the catamaran. We also did the caves and waves excursion which was a little disappointing, because it lasted 6 hours and you really didn't get anything other than the cave tour and beach (clearwater beach?) We love Norwegian and would definitely book with them again! Read Less
Sail Date: June 2018
Everything about this cruise was top notch!!!!!!!!! Driving to the port was quick and easy with parking conveniently located walking distance to the ship. Checking into the ship was quick and streamlined. We were able to get into our ... Read More
Everything about this cruise was top notch!!!!!!!!! Driving to the port was quick and easy with parking conveniently located walking distance to the ship. Checking into the ship was quick and streamlined. We were able to get into our cabin immediately when entering the ship. Our spacious cabin was on the eighth deck with a great balcony. The cabin was clean, bight and happy. We meet our friendly cabin Stewart shortly after entering and she could not do enough for us. We explored the ship finding our way to the 12th deck where we ordered drinks and had a great lunch at the Garden Cafe. There was a fun band playing and the fun was definitely happening around the pool. People were dancing, swimming and enjoying all the excitement. That night the four of us in our party ate at the Venetian restaurant and had great service and truly great food. Our friend Kate is gluten free as well as vegetarian. We mentioned it to our server just lightly while talking and she quietly introduced us to the restaurant/food manager who personally planned Kate's next nights meal with her!!!!! He could not have been nicer or made it more easy. We did not ask for this hands on service but could not have been more impressed or thankful for the attention. It blew us away. We attended shows in the Stardust Theatre as well as the main atrium while at sea. Our friend Tom visited the casino where he won $90.00. My favorite activity was sitting on the top deck in the sun, using the pool and people watching. The pool and hot tubs were great. I never had trouble finding a sun chair(...... or a drink). We arrived in Bermuda porting at King's Wharf Dock Yard. Ton's to do there. Everything from shopping to restaurants to a smaller beach called Snorkel Park. We took advantage of the public transportation which is super easy and inexpensive. We took the water ferry to Hamilton then the bus back to dock yard. Easy, easy, easy and fun. We took three excursions from the ship; The Wild West kayaking, the sunset glass bottom cruise and the Crystal Caves/beach experience. My advice on excursions is do it! It's worth every penny and a blast. If money is the issue at least take advantage of the public transportation and hit the beaches and the high lights of Bermuda. We were pretty much back at the ship every night for dinner and entertainment. We ate at the Venetian, Aqua, the Asian restaurant and the Garden Cafe. We were never disappointed in the food or service. We never had trouble getting drinks or any service. All in all a great experience, worth the price and super fun and easy. I cannot say enough good about everything. I honestly wouldn't change a thing about my last vacation. Ship was great, food was great, entertainment was great. The staff could not do enough for us. We had a drink package as well as the wifi package. Read Less
Sail Date: June 2018
This was my first cruise and I went with a friend that had cruised before. The ship wasGreat and the crew was Awesome! They work very hard to give customers their best experience! We went in an excursion to the Crystal Caves and ... Read More
This was my first cruise and I went with a friend that had cruised before. The ship wasGreat and the crew was Awesome! They work very hard to give customers their best experience! We went in an excursion to the Crystal Caves and it was well wiorth it!! Very enjoyable! Looking forward to my next cruise!!! We didn’t get to any of the specialty restaurants. All other restaurants were Excellent!!! Even the Grand Cafe has excellent food! I loved the fruit sculptures! I also enjoyed each different towel animal that surprised me each night in our room. All of the crew was smiling each day, even the rainy day!! There was always somebody cleaning something on the ship. I was truly amazed st the size of the ship and how much crew there was. We went to many shows and events, but you can’t do it all in one cruise!! Cannot wait to go again!! Read Less
1 Helpful Vote
Sail Date: June 2018
I think all the hype we heard about cruising - especially about the Escape - may have set our expectations too high. The ship was very crowded and it took us four days to get the ‘lay of the land.’ Taste and Savor were very ... Read More
I think all the hype we heard about cruising - especially about the Escape - may have set our expectations too high. The ship was very crowded and it took us four days to get the ‘lay of the land.’ Taste and Savor were very enjoyable restaurants and the service at both was usually very good. The food at the buffet was also quite good and the many different selections were a pleasant surprise, but it was usually VERY crowded. The only really outstanding specialty dining experience we had was at Cagney’s; the service and food were both excellent. La Cucina was a disappointment. The service at Le Bistro was excellent, but the food was only average in my opinion. Overall, I feel that the ship is too big and, therefore, there are too many passengers which make for a VERY CROWDED vacation at sea. We may try another cruise to a different destination - probably on a smaller ship. The pool was too small for the number of passengers and it was almost impossible to get service at the bar. The DJ at the pool was just WAAAY too loud. I know they say if it’s too loud you’re too old, but we are definitely NOT too old. I’m a veteran rocker/former singer in a rock band and our son is a musician who gigs quite often and we are always front and center when he plays. That being said...there was a band, Kartunes, and a bunch of their local fans that were on our ship. The band played three different times at the pool and they were fantastic! And - this is the kicker - they were LOUD and sounded GREAT! Norwegian should consider hiring that band as a ‘house’ band for some sailings. The one very pleasant experience was meeting all of the lovely people onboard. Everyone we chatted with were veteran cruisers that were happy to tell us newbies about their many sailings and what they did - and did not - like about each. It gave us hope that our next cruise would be a more enjoyable experience. Final thought: some of the crew did have an ‘I already got my tip so I don’t care’ attitude. Those folks did not get anything extra from us. We handed out cash to the many that were pleasant to deal with and the (sadly) very few that went the extra mile to make our trip a memorable one. Read Less
2 Helpful Votes
Sail Date: June 2018
We recently cruised to Bermuda on Escape. Although it’s not the largest vessel we’ve ever sailed on having been on RCCL’s Oasis it is a significantly big ship. We sailed from Manhattan as we had in the past. My only ... Read More
We recently cruised to Bermuda on Escape. Although it’s not the largest vessel we’ve ever sailed on having been on RCCL’s Oasis it is a significantly big ship. We sailed from Manhattan as we had in the past. My only complaint regards the boarding slowness. We were scheduled to board at 12 and arrived at 11:45. We stood in line for nearly 2 hours to wind to NCL staff to process our boarding. This was easily the longest we have ever had to wait to board any cruiseship. There were numerous complaints in the line about the slowness. After boarding we headed straight to the Garden Cafe Buffet for lunch. The food was excellent it just took us awhile to find seating. Shortly after eating our stateroom was announced as available so we ventured down. We did notice that the stateroom hallways seemed a little more narrow. The room it self was fine. We had a balcony. The stateroom seemed a little narrow but quite comfortable. Surprisingly the bathroom was a little larger than others we have had. Being 6’3” it was nice to have a tall larger shower. Our steward was terrific and very responsive to our needs and desires. The ship personnel at all levels was friendly and helpful. We sailed 2 days to Bermuda. The first day was stormy and seas 8’. Though a little bumpy overall Escape seemed to sail smoothly. We partook of dining at the Manhattan Room the first 2 nights. Aside from good Caesar Salads and soup and dessert both of my entrees were overcooked and dry. We then had meals at the Garden Cafe Buffet. The food was excellent, meats tender and very flavorable. Our last 2 dinners were at Savor. Both dinners were good. Service at all the meals was exceptionally good. We attended several shows during the week as my wife enjoys them. I frequented the Cigar Lounge Humidor which was very small and all week filled with cigarette smokers. Our visit in Bermuda was a amazing. We partook of seeing Bermuda on our own using ferries and public transportation.NCL offers a free ferry to St. George Island moored right next to the Escape. This was very nice. Staff were very helpful giving us information and some ideas. Overall NCL’s Escape is a fine ship. We availed to debark carrying our own luggage. We were off the ship and in our car before 8AM. Well done NCL. Read Less
1 Helpful Vote
Sail Date: June 2018
My husband and I took this cruise with our four adult children to celebrate our 30th anniversary. Embarkation in New York was quick and efficient. The staff at the port was very friendly and helpful. We arrived at the port about 9:30 ... Read More
My husband and I took this cruise with our four adult children to celebrate our 30th anniversary. Embarkation in New York was quick and efficient. The staff at the port was very friendly and helpful. We arrived at the port about 9:30 and were eating lunch on the ship shortly after 11:00. Our rooms were ready around 2:00 and our luggage was delivered shortly after. We had a fantastic trip - many positives and only a couple negatives: Staff - the staff was outstanding. Every single crew member we interacted with was friendly and eager to help. When our room steward, Jocelyn, found out from my daughter that it was our anniversary, she immediately decorated our door. At dinner, the servers presented us with an anniversary cake and sang. It was also our daughter-in-law's birthday, and she received the same special treatment. We quickly made friends with several of the bar staff, and they regularly called us by name when they saw us. Ship - the ship is huge! Like the other ships we have been on, the pool is tiny and it was usually packed, but we don't usually spend a lot of time at the pool so it isn't a big deal to us. There is lots to do and we enjoyed the ropes course, the miniature golf , bowling and the water slides. The ship is divided up well and never felt too crowded. Entertainment - We weren't sure what shows we would want to see so we did not make reservations before we left. If you want to see a show, be sure to book before you leave or very soon after arriving on the ship. Quickly everything was filled up and we only got to see a couple comedy shows. We did really enjoy listening to Beau in The District. He has a great show that is lots of fun. We also enjoyed live music in several of the bars most nights. Dining - We thought the food was very good. There was a good selection each night and with so many places to eat, you never got bored. We had the 3 meal specialty dining package and we ate at Cagney's, Le Bistro, and Moderno. All 3 were good. With 6 people in our party I booked the reservations online 90 days before our cruise so I could get what we wanted. Besides those, we also ate at Food Republic, Taste, Savor, The Manhattan Room, O'Sheehans, Margaritaville, and the buffet! Other cruises we have been on have allowed us to use any onboard credit toward our daily service charges (gratuities). On this ship, onboard credit cannot be used toward the service charges on your account, or in the casino. It is considered a non-refundable credit that must be spent on the ship - gift shop, dining, etc. We didn't realize that until the last day, so we got to do some unexpected shopping. There are several smoking areas on this ship, and it was impossible to avoid all of them. That was the only big negative for us. Bermuda - I can't say enough good things about Bermuda. It is beyond beautiful, the people are so friendly and it is easy to navigate. On the day we arrived, we did the Restless Native Snorkel and Sail Catamaran excursion and it was fantastic. I booked it directly on their website and it was $30 apiece cheaper than through Norwegian. Then we played miniature golf at the Dockyard course - I would recommend doing that in the evening so you can enjoy a beautiful sunset. The next day we enjoyed Horseshoe Bay early, then headed to Hamilton for lunch. We took bus #7 to Horseshoe Bay, took a taxi for about $20 to Hamilton, then took the public ferry back to the Dockyard. There is lots to explore in the Dockyard - we really enjoyed the museum there. Disembarkation - went very smoothly. We carried our luggage off the ship about 9:00 and got right though customs and on our way. Read Less
Sail Date: June 2018
We arrived at the pier at 10am and were on the ship by 11. Amazing that they can board so many people so efficiently. The ship is beautiful and clean and the service was beyond any cruise we have been on. This was the 13th with NCL and ... Read More
We arrived at the pier at 10am and were on the ship by 11. Amazing that they can board so many people so efficiently. The ship is beautiful and clean and the service was beyond any cruise we have been on. This was the 13th with NCL and the 20th overall. We booked a mini suite with large balcony and it was very roomy and comfortable. The balcony had two chaise lounges, two chairs and a round dining table. Way bigger than the standard balcony. Dining was excellent in both main restaurants and the specialty restaurants. There were plenty of activities available and the entertainment was very good. Bermuda is absolutely my favorite island! So clean and beautiful and the locals are very friendly. The beaches are incredible with pink sand and turquoise waters. We took the Millionaires Row Boat Tour with Mark and his crew, which was wonderful and informative. The captain Jamie, sang a beautiful Bermudian song for us. We can’t wait to return to beautiful Bermuda on NCL! Read Less
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