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Sail Date: May 2010
Review Ship Name: Enchantment Of The Seas Departure Port: Norfolk, Virginia  Ports of Call: Norfolk, Virginia; Kings Wharf, Bermuda Sail Date: May 1, 2010 Over all this was a good trip. We had a handicapped accessible cabin deck 2, ... Read More
Review Ship Name: Enchantment Of The Seas Departure Port: Norfolk, Virginia  Ports of Call: Norfolk, Virginia; Kings Wharf, Bermuda Sail Date: May 1, 2010 Over all this was a good trip. We had a handicapped accessible cabin deck 2, inside (just about as cheap as they come). Pleasantly surprised by the cabin. It was much bigger and nicer than I was prepared for. While on board we booked another cruise on Enchantment Of The Seas for 2011. Day one, late departing Norfolk. I think that was not the fault of the cruise line. Late leaving Bermuda. I think that was not the fault of the cruise line. Arrived on time in Norfolk, but late in getting off the boat. I think that was not the fault of the cruise line. Almost all of the crew were great. Several had accents that made them hard to understand. The first thing that I did was tell the cabin steward he would get a bonus if he kept my ice bucket full. He exchanged my ice bucket for a larger one. He kept it filled; I gave him a bonus. The food overall was good, but not great. My standards are very high. Our assistant waiter, in the main dining room, did not hardly say a word to us. Did not keep water glasses full and did not keep the bread coming. We ate at the main dining room or the buffet, depending upon our schedule. Food, again was good, but not great. We ate all 3 meals at each location, at least once. Breakfast in the main dinning room had a very good cereal/fruit bar, mix your own. Lunch in the main dining room had a very good salad bar, build your own. Dinner entries in the main dining room were small. Several times I ordered 2 of them. Lots of smoked salmon at breakfast and lunch, and sometimes at dinner. I like smoked salmon. Had some unidentified fried fish on the buffet that was not good. Had some tempura shrimp & fish in the main dining room that was very good. We shared one piece of pizza in the Solarium, the crust was not thin but taste was OK. The hot tub in the Solarium, was not very hot. We did the fountain soda package. My wife did not like the taste of the diet fountain. One time the fountain was not working and we got a can of diet coke. Wife liked that better. She will not do this package on our next cruise. No choice for diet drinks. Only used the main pool twice. The first time I had the crew help me out with their chair. That was a half hour process that involved 3 men and 2 women to figure out how to use their equipment. The next time I used the ladder and did not hurt myself. Again, I have limited mobility. The shows were good. I liked the comedies better than the singer. I played a lot of Blackjack in the casino. I won. We had 2 days in port. The first one we did a private tour that I had arranged. Special handicapped van with tie downs for my power chair The second day we stayed on board and had no kids or crowd in the main pool. Nice quite day. In my power chair, Enchantment Of The Seas was easier to get around in than the Monarch Of The Seas. Things I packed and did not need: Power Strip Things that I packed, and was glad I did: Sun tan lotion Hat Swim suit. Power Chair Money An extra bag for purchases and final day's clothes Passport Sun Glasses Book Things I did not pack, but maybe I should have: Room air freshener. Crystal Light Lemonade to go Read Less
Sail Date: May 2010
Embarkation - breeze, arrived at port around 11:30 and was on ship by noon. I love sailing from Norfolk. Ship - clean, easy to navigate mid-size ship. Pool area was spacious and plenty of lounge chairs at any given time. Solarium is ... Read More
Embarkation - breeze, arrived at port around 11:30 and was on ship by noon. I love sailing from Norfolk. Ship - clean, easy to navigate mid-size ship. Pool area was spacious and plenty of lounge chairs at any given time. Solarium is always a nice place on a RCCL ship. Most of the time people kept the kiddies out of the area, which was nice since we left our teenagers at home for some peace and quiet. Junior Suite was nice size, slightly larger than Carnival's balcolny rooms. Bathroom on the small size and no jacuzzi tub. Lifeboat drill was quick and the staff made it fun for once....reminded me of the Southwest stewardess'. Casino kinda small but enjoyed losing my money there anyway. One night was smoke free, which was a nice touch. Not very many activities on the ship. I found myself wondering around looking for something to do. Fitness area / Spa was ok, suprised they had no saunas or jacuzzis...missed that. Fellow cruisers - average age of 60+, but a very friendly group. Just made getting around a little slow. Very few kids as school is still in session till mid-June here. Service - Bar staff always friendly and quick. Room steward efficient, but nothing above and beyond. Dining room staff VERY slow and inefficient. After two nights of waiting almost 45 minutes to even get the appetizers, we decided to stick with the Winjammer buffet. Port - We loved Bermuda. The ability to buy a bus/ferry pass with unlimited day use for $12 and go wherever we went was wonderful. The island is clean, safe and everyone is very helpful and friendly. We even got our camera returned to us when it was left on a bus from Hamilton to St. George! Scuba Dived the second day. Good, but not our best dives ever. Food - Subpar. This is the third time I have been very disappointed with the food. The dinner menu selection is heavy on seafood, which if allergic, limits you. Steak could be ordered either med rare or med well. This really equated to raw or burnt and it was quite grizley. There was nothing that stuck out as good in the entire week except the Mongolian BBQ in the windjammer one night. The desserts were never tasty and seemed to come from a frozen Costco type variety. I have to give Carnival a huge "A" for food compared to RCCL. One more gripe. For what RCCL charges, why is the self serve ice cream only open a during Windjammer hours? Why is the drink station not open 24-7? It really annoyed me to not have basic coffee available to me unless it was during Winjammer hours...otherwise you pay for it, or need to order from room service. Carnival has this beat too. Disembarkation - great. We received our express tag given we were carrying off luggage. Started calling colors at 7:20am....ours at 7:40am. Very organized, was off ship, through customs and in a cab by 7:55am. Read Less
Sail Date: May 2010
Weather was perfect and Bermuda was beautiful. Rode the ferries and buses to get around. The ferries were quick but the buses were slow. If you want to see all the sites, then a taxi tour maybe the best bet. We went to the Crystal caves, ... Read More
Weather was perfect and Bermuda was beautiful. Rode the ferries and buses to get around. The ferries were quick but the buses were slow. If you want to see all the sites, then a taxi tour maybe the best bet. We went to the Crystal caves, Horseshoe beach, Hamilton and the Royal Dockyards shops and maritime museum. We never made it to St. Georges but we had been there before. The staff on the boat were wonderful and the dining in the My Fair Lady dining room was very good. The buffet was OK..nothing to get excited about. I was in an inside room that looked very worn and obviously did not get any updates in the recent dry dock. It had enough storage but was basically a place to sleep and shower only. You did not want to hang out there it was so small.This room was on the 7th deck and was shaped horizontally(felt cramped) and was next to a crew exit where they brought up luggage and was a little noisy at times. If you have this room, bring earplugs if you are a light sleeper. The bed was hard and not as comfortable as I would like. I wanted to save money this cruise but it definitely was smaller than I thought it would be! Luckily this was a 5 day only. Everything needed updating including the bed, chair and TV from 1990. The public rooms were nice though and the chairs in all those areas are comfortable. This is one of the oldest boats RCL has so my guess is she maybe retired in the near future. Who knows. It is obvious they are putting their money in the newer boats and the latest built ones. The shows in the theater were very good and we went to all but one comedian show. The captain and staff were wonderful and very personable and made the cruise. Great service!! This was a good cruise and fun. I would have liked another day in Bermuda but overall I cannot complain. Best weather ever and a great time of year to go! I do believe the cost was high for the cruise overall for 5 days. I do not know if some of that was due to port fees or not. I have found cruises for 7 days with NCL cheaper then this 5 day one. We chose this one to avoid flying and it was convenient for us to drive. The price for the room I was in was definitely too much that is for sure. The spa and fitness area was very nice and they had a great waiting area where you looked out aft to the ocean in a padded lounge chair and filled out your forms. That was nice and comfortable. Lots of seating on the decks but go to the Solarium early if you want a seat in the all adults retreat. They had a fun party at 11pm on the deck in Bermuda overnight and that was fun with lots of food and ice sculptures. Remember the old midnight buffet? It was like that but on the main pool deck. We were walking through the casino to check it out and a lady was screaming and she had one $38,000 on a slot machine. Incredible! I have never seen that happen on any cruise I have been on. We did not gamble but the casino had a lot of machines if that is your interest.The piano man in the Schooner Bar could play well but singing was not his thing if you know what I mean. They had a good rock band playing in the Spotlight Lounge every night so look for them. Read Less
Sail Date: May 2010
Our first cruise was a 7 night in '09 on Freedom of the Seas out of Port Canaveral. This ship was a bit of a "step down" but thoroughly enjoyable. Embarkation: we were within a day's drive of the Norfolk cruise ... Read More
Our first cruise was a 7 night in '09 on Freedom of the Seas out of Port Canaveral. This ship was a bit of a "step down" but thoroughly enjoyable. Embarkation: we were within a day's drive of the Norfolk cruise terminal so we opted to drive this time. The terminal is in downtown Norfolk within close proximity to large downtown hotels. We did not spend the night in a hotel as we're retired military and had access to the much less expensive option of staying at the navy base 10 minutes away. The buses from the off-site parking lot began running at 10 a.m. Porters took care of the bags and we were off to the terminal several blocks away. We were the first bus to arrive but were held in the terminal for a couple of hours along with all the other later arrivals due to technical difficulties at the terminal. Since we were early we had comfortable places to sit. Others were not so lucky - they were lined out the door. We boarded the ship and headed to Windjammer for some lunch and another place to wait as our rooms would not be ready 'til 1:30. The rooms were ready when promised so we took our carry-ons to the room. Always bring your essentials (including bathing suit and gear) in your carry-on! Our luggage didn't make it to the room until 6 p.m. We retrieved it from a cart that had just arrived on the deck. Had to do that on our previous cruise as well - - again, it's small stuff. We had a balcony stateroom on deck seven. The room was very comfortable. The ship was just out of dry dock and was very clean, just like new. Only the balcony showed signs of age: a little rust, etc. Food: We reserved two nights at Chops Grill - well worth $25 (gratuity included) for the superior food. Otherwise we had dinner three nights at Windjammer as on our last cruise we were disappointed in the main dining room fare. We had breakfast and lunch in either the main dining room or Windjammer. On this cruise the buffet meats were a little overcooked so we made good use of sauces or the made-to-order stations: omelets, carving station, mongolian bbq, etc. Buffet desserts left much to be desired. Only a couple of times did we find a dessert that we wanted more than a few bites of. Service: no complaints about dining service or stateroom service. Our attendant, Samantha, was very cheerful, sweet and attentive. Always kept ice in the bucket and the room spotless. We only attended a couple of the shows but enjoyed what we did see. Disembarkation: does that ever really go right? We opted for express since we had a car nearby. At some point, a rumor spread quickly that they had called for express departure guests to go ahead and gather at 4th deck. However customs was not ready for passengers so we had a glut of people on 4th and 5th deck all gathered waiting to leave. The staff, including cruise directors, jumped in to help with luggage and try to smooth out that little bump in the road. Read Less
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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