13 Miami Viking Ocean Viking Sun Cruise Reviews

We arrived directly from the airport where Viking personnel were easy to identify and directed us to a bus for transporting us to the ship terminal. The check-in process was very efficient and informative. We were allowed to board the ship ... Read More
We arrived directly from the airport where Viking personnel were easy to identify and directed us to a bus for transporting us to the ship terminal. The check-in process was very efficient and informative. We were allowed to board the ship right away but not go directly to our cabin until 2 PM, which was fine while we checked out the ship layout and enjoyed the beautiful view and day from the upper decks. For dining we generally ate at the World cafe for the ease of self service for food, dress code and no waiting for seating. The food was good but the variety was limited, same general menu the entire trip, with only a few changes from day to day, of course sampling from the dessert counter was the best part! The entertainment we attended was nice, but would have enjoyed additional talents as well. The activities menu was very limited to guest speakers, some interesting but not for everyone. Recommend advertising the on-board tours more, we stumbled onto them but only made the bridge tour on this trip, also offering helpful classes on ex: camera tips for better pictures, cooking cultural foods for pending ports, etc. would be great. We really appreciated not being bothered with a a sales pitch everyday for something (pictures, jewelry etc). The inclusion of Wi-Fi was truly a wonderful treat too. Service was impeccable, very friendly and accommodating staff. The most organized port and shore disembarkation that we have experienced so far among our three different cruise lines, probably helped with a smaller number of passengers too. We already have multiple future trips booked with Viking and look forward to cruising with you! Read Less
Sail Date December 2018
My wife and I are very experienced cruisers having been on more than 35. This was our first time on Viking Ocean Cruise line, Scandinavian and we were impressed by their very high ratings on River Cruises.and the fact they only carried a ... Read More
My wife and I are very experienced cruisers having been on more than 35. This was our first time on Viking Ocean Cruise line, Scandinavian and we were impressed by their very high ratings on River Cruises.and the fact they only carried a maximum of 930 passengers. Check in was a breeze with 6 or 7 receptionists waiting for us instead of long lines. It is considered a luxury cruise ship and as such commands a very high initial cost for the cruise which must be paid in full much before the cruise embarks. However, this is partially compensated for with many inclusions not permitted on other cruise lines. We were permitted to bring alcohol aboard the ship. They also included wine and beer with all meals and excursions at each port of call. While onboard my wife and her our friend Ann went to a cooking class with the executive Chef of the ship and he liked them. There were two special dining venues THE CHEF'S TABLE and another upscale Italian restaurant. We were supposed to go only once during the cruise but because of the connection my wife, Nela and Ann made with the Chef were permitted to go 4 times, where he prepared his specialties and served them. They were absolutely amazing and I've never had better food on any ship. For an additional charge you could choose other excursions customized to your interests. I chose one on Cozumel said to be the 2d largest barrier reef for snorkeling, 185 miles long which was disappointing as I had expected a wall but found only scattered limestone reefs with only smaller colorful tropical fish. I saw no predators like sharks, barracudas or even sting rays, that I had seen snorkeling and Scuba diving. Though the personnel were very friendly it was not well organized. In the middle of the sea they required half our passengers to climb onto a boat that pulled alongside. I'd not recommend that excursion. However one excursion we went on was exceptional and I'd highly recommend that in Mexico called SALSA AND SALSA in which my wife I and two friends, first time cruisers were taken on a couple buses to a 2d floor high ceiling open air room in a hotel and sat at tables for 10 with many vegetables and a musher, which is a small dish with a rough bottom and a pestle for crushing and mushing the vegetables with various recipes into different Salsas. We were provided aprons, Chef's hats and unlimited. Margaritas and ingredients to make more. Our hostesses were two young Mexican girls in their 20's full of enthusiasm that kept things going. After eating varied Doritos and Salsa and too many home made Margaritas where we lost count the tables were removed and the floor cleared for dancing the SALSA. I would never call myself a dancer but after 6 or 7 Margaritas figured nobody cared and did my best. We all left totally sated, happy and ready to recover. The entertainment onboard the ship was very limited in variety and elaborate productions but made up for it with extremely talented musicians and singers. There was one quartet of 4 British singers that performed on 3 different nights once emulating ABBA, then BEATLES and finally 60's music. I talked to a few of the performers afterward and found they were not a professional group but were hired individually and the group would disintegrate after the cruise ended. It made me tear up thinking so beautiful would end. Even our Cruise director was a former professional Opera Singer with a voice so perfect I asked my friend if she wasn't lipsyncing and he assured me she was not. She was amazing at the New Year's celebration party. On board I enjoyed their lectures particularly one on Catapults showing how very ineffective walls are, no matter how strong or well guarded. The gym was small and basic but had all the essentials for a good workout. I liked the Steam, Sauna and Ice room. The ice room was a real treat. Short periods of stress are good for your health and excessive amount can kill you. In summing up overall I'd say this cruise was exceptional and one of the best I've been on, though expensive. I've been on more moderately priced ships that were very good and can honestly say I've never been on any vacation I did not enjoy though some more than others, so in the end you'll have to decide what you want for yourself. I always consider price an important factor when deciding on a service or product. I was an accountant by profession. I like quality at a reduced price. That what makes a good value. If you want everything to be nearly perfect and are willing to pay top price VIKING is a choice, you won't be wrong with, but if you'd want to go on two or more cruises on a less expensive ship for the same price, then Princess or Celebrity are excellent ships. I wrote this review for Cruise Critic not Viking Ocean cruise line because I read Viking's terms and conditions in which they stated they can edit comments possibly making my review Fake News instead of the honest one I wrote by editing out anything negative. I said, but believe cruise critic will condense it with my concerns to its essence. I hope this has been helpful. Paul, an experienced cruiser. Read Less
Sail Date December 2018
I chose this cruise because it is special since it is Viking’s Inaugural World Cruise and stops at some places I have always wanted to experience and it is adults only. The ship is beautiful with “the best of everything “ in all ... Read More
I chose this cruise because it is special since it is Viking’s Inaugural World Cruise and stops at some places I have always wanted to experience and it is adults only. The ship is beautiful with “the best of everything “ in all areas. There are several choices of places to have delicious meals. I have never experienced such service. The staff bends over backward (with a smile) to make sure you have a wonderful time. There are always activities if you choose to participate or many places to relax if you would rather not. I was disappointed in many of the ports, although I presume to understand the reason. There were many industrial ports where you had to take a rather long bus ride into the city in order to take an excursion or explore on your own. My main disappointment was the time in some of the major ports. I had the expectation that, when there were overnights in a particular port, having 2 days in that port. One day for an excursion and another day for either another excursion to go into the city on your own. I am EXTREMELY disappointed that I had no time Read Less
Sail Date December 2017
Enjoying immensely our 141 day world cruise, which is Vikings first. First class in every way except the included shore excursions - so don't consider that shore excursions are included when weighing up if this is the cruise for you. ... Read More
Enjoying immensely our 141 day world cruise, which is Vikings first. First class in every way except the included shore excursions - so don't consider that shore excursions are included when weighing up if this is the cruise for you. You have to buy your port excursions through Viking or independently online unless you want crap and don't mind wasting your time. They may look great in print, but this has been our experience port after port. We have sprung for some of Vikings upgraded tours and they have been adequate. We have also booked online through Viator and had wonderful experiences. Amazing cruise director Heather Clancy. Far more things to do on board than we ever expected. Most not needed in our opinion. More wheelchairs and scooters onboard than we ever expected too, since you read in Vikings info that they are not allowed. People who are not able bodied, but who still attempt shore excursions beyond their ability have added to our frustration as large groups are slowed to the speed of the least able bodied. Food is wonderful. Staff fantastic! Read Less
Sail Date December 2017
My embarkation experience was okay. I had no problems with my flights. My suitcase was damaged between the airport and the ship and delivery was delayed until quite late . I thoroughly enjoyed my time on board. I liked the decor and ... Read More
My embarkation experience was okay. I had no problems with my flights. My suitcase was damaged between the airport and the ship and delivery was delayed until quite late . I thoroughly enjoyed my time on board. I liked the decor and available amenities. I frequently walked on the decks and used the gym. I used many of the public areas throughout the day. I especially enjoyed the upper level of the Explorers' Lounge when I wanted a quiet spot and I enjoyed the pool area when I felt more social. My cabin was comfortable and most importantly had enough storage. I ate breakfast and lunch in the World Cafe. The food was good and I enjoyed the variety and ate out on the Aquavit Terrace as often as possible. I often had dinner in The Restaurant and was pleased with the selections offered. I enjoyed multiple meals at Manfredi's and they were awesome. I often enjoyed tea in the Wintergarden and the scones were excellent. I also ate at the Pool Grill on days I returned late from an excursion and my food was cooked to order. I thought the entertainment was exceptional. The variety of guest entertainers was great. I believe new entertainers arrived every six days. Each of the three acts performed two nights so that after six days they left the ship. The Viking Band was awesome. They usually played with the guest entertainers on stage and played in Torshavn Lounge after the stage show. I have great memories of many nights listening and dancing to the music of these talented musicians in the Viking Band. The band sought requests and socialized with guests. I enjoyed The Viking Trio, the guitarist Laslo and the pianist Ferry. who played between 5:00 and 11:00 each day. Concerts in the Atrium we excellent.All the service was exceptional - bar staff, waitstaff, & housekeeping were the best. Educational speakers were excellent. There were too many out of the way industrial ports requiring long commutes to the desired destination. Excursion descriptions were glorified and inaccurate. The complimentary wifi was pitiful and it was very difficult to post on my blog. I preferred this ship to the larger options and would consider cruising with Viking again. Since this cruise was Viking's first World Cruise, I hope they learn from experience and improve in the area of shore excursions with accurate descriptions. Read Less
Sail Date December 2017
We chose this cruise primarily for itinerary which included Cuba and some ports my husband and I had not visited before. We had previously taken a Panama Canal cruise prior to the opening of the new section. Ship and onboard experience ... Read More
We chose this cruise primarily for itinerary which included Cuba and some ports my husband and I had not visited before. We had previously taken a Panama Canal cruise prior to the opening of the new section. Ship and onboard experience was excellent. But ports of call experience was below our expectations. At several locations it appeared we were assigned docking locations that were less than prime which made it very difficult to explore shops or sites on foot just off the dock. We are used to taking a tour in every port, but then also being able to explore on our own near the ship if time allowed. In most of our ports we were not able to do this "right off the ship shopping/exploration" so our port experience was basically limited to the tours. Jamaica was substituted as a port after our Cuba port was changed from Havana to Cienfuegos. We loved Cienfuegos and Cuba but Jamaica was the worst port experience we have had on any cruise. We did take a tour, but our time would have been better spent if we had simply stayed on board in Jamaica. This was our first experience with Viking. Embarkation was the best we have EVER had! Read Less
Sail Date December 2017
we initially booked when we were docking in multiple ports and Havana so were disappointed with the Cienfuegos docking only for cuba. We weren't able to tender in key west due to rough seas but had been there multiple times as we live ... Read More
we initially booked when we were docking in multiple ports and Havana so were disappointed with the Cienfuegos docking only for cuba. We weren't able to tender in key west due to rough seas but had been there multiple times as we live in the Miami area so that gave us an extra sea day pretty rough. The problem is that Viking doesn't offer much for sea days as far as activities and entertainment. When we finally did dock in Cienfuegos we had excursions to Trinidad and overnight Havana. The poverty in the rural areas is pretty much like may 3rd world countries. Trinidad had some interesting architecture the lunch was ok but it was very dirty. And they were selling a lot of not very interesting art. We stopped at the mill and had some aggressive vendors forcing birds to stand on you ! One guy grabbed my baseball cap off my head to put on palm leaves I grabbed it back! The overnight Cuba was amazing, although a bit of a hassle with the overnight bag and four hour bus ride each way. The old Havana area was amazing the food was amazing and the classic cars and Tropicana show were all amazing ! The hotel was dated but had a beautiful beachfront location. I wish they had planned it out better and more time in Havana! The people were warm and interesting and welcoming of Americans! Once back on the boat we opened our champagne in the minibar for our cuba sail away. Again was amazing! The boat is breathtakingly beautiful and clean. Service was hit or miss, food was ok in Chefs table and Excellent in the main dining restaurant and Manfredi's Italian. We opted for the silver spirits package once onboard and enjoyed top shelf single malts and grey goose included! The crowd on board were older with a mix of some 40-50's looking to visit cuba. Everyone was well travelled and great in conversation especially after a few scotches! The explorer bar was my favorite and they made the best drinks! The whole boat was very cozy and never felt crowded. The shows were cute if not cheesy and the performers all mingled with the travelers which was awesome! We had a penthouse veranda cabin which was well laid out and nice shower bathroom with warming floor! Spa was nice and new have to check out the ice room! The immigration process in and out of cuba was very easy although we did buy some art in Havana and had to show immigration the receipt or we would have had to pay a 10 CUC tax on leaving the customs area so have some cash when leaving if u have art! the cuc to dollar is essentially a 1 to 1 so not too confusing some vendors even took dollars but u should exchange some CUC when u arrive at the port. So overall a great trip with some minor kinks that Viking hopefully will work out. A great way to see cuba ! Read Less
Sail Date December 2017
Wanted to visit Cuba and love sailing with Viking so this was a good fit for us. Rated very good instead of excellent because we did not dock in Havana. Instead we were tendered in Cienfuegos, which is about a 4 hour drive to Havana. ... Read More
Wanted to visit Cuba and love sailing with Viking so this was a good fit for us. Rated very good instead of excellent because we did not dock in Havana. Instead we were tendered in Cienfuegos, which is about a 4 hour drive to Havana. Viking offered an included overnight excursion to Havana which we did. We rode in a bus to Havana, visited an artist in their home, had a good tour of old Havana and had a nice lunch with music. Hotel was nice. For dinner, we were picked up in the classic convertibles (a highlight for us) and driven to another restaurant, then onto to Tropicana. Wonderful show. Next day on way back to ship, did a tour of Bay of Pig museum...this could be excluded in future tours, in our opinion. We also did the included excursion to the city of Trinidad. Drive was a little over an hour. Saw more of countryside. Good tour. We had read postings from others who did this trip 2 weeks prior to us so we were prepared with hand sanitizer, tissues, etc. 2 of the restaurants we went to did not have flushing toilets...attendant had to prime them with water after use (maybe too much info there) Sun is a beautiful ship. Never feels crowded. We enjoyed entertainment in the Exployers Lounge and Atrium Bar. The Long and Winding Road show poolside was fun as was the ABBA show. We found service aboard to be wonderful. We were very surprised that they ran out of Chardonnay on Day 2 of our cruise. Our favorite dining is at Manfredi’s. No cost but reservations required. The Restautant also has wonderful food. Not a big fan of The Chefs Table as you have no idea what menu they will offer when you make reservations prior to sailing. It is fixed menu but does have wonderful wine pairing. Would be nice if they would post menus on MyVikingJourney so you could select a day with a menu you would enjoy most. Read Less
Sail Date December 2017
We chose to go to Cuba because it was a once in a lifetime experience. There is no telling when and if the US will cut off relations with Cuba. It was quite a memorable experience to say the least. However, it wasn't the trip that we ... Read More
We chose to go to Cuba because it was a once in a lifetime experience. There is no telling when and if the US will cut off relations with Cuba. It was quite a memorable experience to say the least. However, it wasn't the trip that we initially signed up for. On several occasions we were scheduled for dinner reservations, however when we arrived at the dining room, we were told they did not have our reservations. The first incident, we were told that we called and cancelled our reservations, which was not true but we were able to have dinner that night. We then made a second reservation and when we went to eat, we were told they did not have a reservation for us. We were then asked to wait or come back later, we said forget it and left. Our excursions were booked before the cruise. While others received their excursion tickets, ours were missing. I had to go back later to check on them and they were ready for me the next day. We did enjoy our excursion experiences after the ticket hiccup. Overall, the trip was enjoyable except the mishaps with the restaraunt reservations and excursion tickets. We enjoyed the food and the cabin was very nice. Read Less
Sail Date December 2017
I really wanted to rate this trip a 4.5..... We had taken a Viking River cruise and wanted to try a Viking Ocean cruise. We chose the Cuba cruise, based on the itinerary which also included Belize, and were disappointed when we were ... Read More
I really wanted to rate this trip a 4.5..... We had taken a Viking River cruise and wanted to try a Viking Ocean cruise. We chose the Cuba cruise, based on the itinerary which also included Belize, and were disappointed when we were informed of the itinerary changes 4 months before departure (Belize was dropped), however, we were more than satisfied with the options Viking offered to compensate for the changes. The ship was fantastic. It was the perfect size, spacious and well-designed. We had one of the larger cabins (Penthouse Veranda) and were very glad we upgraded, although I could have been happy in a "Deluxe" cabin. We liked the extra closet space and larger bathroom. In addition, at our cabin level, we were able to make dinner reservations and select our excursions earlier than lesser-priced cabins, which meant we pretty much got what we wanted, when we wanted it. The staff was wonderful and attentive. The excursions were also well-done and the guides were very knowledgable. I only had two minor complaints. The gym/fitness room is beautiful and well equipped, however, no classes were offered. It would have been nice if some stretch, yoga, Pilates classes had been available. Even small sailboats like Windstar offer early morning classes on the deck. It just seemed a shame that they did not take full advantage of the wonderful workout facility. Secondly, guests need to be aware that the Chef's Table menu changes every three days and alternates between Scandinavian, Asian and French cuisine. This was not mentioned on-line when we made our reservation, so we ended up with the reindeer appetizer rather than the escargot, which would have been my preference. All in all, it was a great trip and we loved the Viking Ocean cruise experience so much that we booked the same ship, same cabin in 2018, with a stop in Belize! I am counting down the days.... Read Less
Sail Date December 2017
We have been looking for a way to get to Cuba for a while and this had mostly Cuba with the majority of the accommodations on the ship. (which was a good thing because the hotel in Havana did not have hot water the second day!) Cuba was ... Read More
We have been looking for a way to get to Cuba for a while and this had mostly Cuba with the majority of the accommodations on the ship. (which was a good thing because the hotel in Havana did not have hot water the second day!) Cuba was amazing and the guide that we had for the overnight to Havana was great. The activities in Havana were well planned and that whole experience was great. The guide that we had for the day in cienfuegos was not so great. The boat is lovely, and since we had been on the Viking Star last year, we knew to make reservations at the specialty restaurants immediately. We did so and were able to go to each twice! The Chef's table is fabulous! My only complaint was that in the main restaurant when we asked to be seated at a "joining" table we were told that they were too busy to do that. I find that very very disappointing. We like to meet other people and learn about other people when we cruise and you cannot do that as well when you are eating by yourselves all the time. They need to revise this policy. The wines that they were offering were plebeian at best. Read Less
Sail Date December 2017
Originally booked this cruise about 9 months in advance. The main reason was that it was going to spend a day in Havana and we wanted to see Cuba. I had heard nothing but good about Viking's river cruises and they were beginning to ... Read More
Originally booked this cruise about 9 months in advance. The main reason was that it was going to spend a day in Havana and we wanted to see Cuba. I had heard nothing but good about Viking's river cruises and they were beginning to break into ocean cruising with new state of the art ships. We are older travelers. The fact that the minimum age was 16 and that these boats do not have Casinos was a twin draw. This was probably the nicest boat we have ever been on keeping in mind that it was brand new (2 months) and this was it's third voyage. We had a junior suite on deck 8. The furnishings throughout this room and the boat were comfortable and impeccable. The gym and spa were something special. Saunas, steam room, hot tubs, cold water buckets and yes an ice room all included. You could lock your locker with your room key. Whole boat was state of the art with free wi-fi. They had art throughout the corridors everywhere. With earbuds provided in the room you could take a walking tour and learn about each piece as you approached it. The overall layout was close to the standard for most ships these days minus the casino. Food in the main dining rooms and the specialty restaurants was better that most with quite the variety. So....why not a 5 star rating instead of 4. About 4-5 months before sailing, Viking was denied a permit to Havana's harbor by Cuba for the dates it wanted. Probably a fierce competition between cruise lines for a limited space. Viking then changed the entire itinerary. They were going to go around to the other side of the island of Cuba to the city of Cienfuegos, stay 3 days in this port and eliminate the other 2 ports we were going to see (Belize and Mexico). Realizing that the reason for most to go was Havana and afraid of a mass exodus, they added a 2 day, overnight excursion to Havana and a separate day trip to Havana along with a variety of others around Cuba. Viking would pick up the tab. No cost whatsoever for any excursions. They also gave you $250 per person in room credit. We thought this might be interesting, did not cancel and booked the overnight excursion to Havana. It was a 4 hour, one-way bus ride. This trip was an blessing and a curse. We saw, did and learned more about Cuba that we would have on a any one day stay in Havana. It was eye opening. Shows at the Tropicana, rides in a convertible 57' Chevy all included. Viking went out of it's way. This trip had to cost. We got to bed at midnight and left at 8 AM. We got back to the ship at 6 PM. Each of us practically kissed the gang plank. The average age on that bus was 60-70. We were beat. Had the boat been closer with say an hour bus ride to Havana Ok, but not 4 hours. Would I go on Viking again.....absolutely........seeing Cuba again......really doubt it. Read Less
Sail Date November 2017
The Viking Sun was seven week old when we boarded -- gorgeous! Some rough spots with a new ship, but minimal and resolved. But the itinerary was lacking --- way too much time on buses (nice as they were, with great tour guides). If the ... Read More
The Viking Sun was seven week old when we boarded -- gorgeous! Some rough spots with a new ship, but minimal and resolved. But the itinerary was lacking --- way too much time on buses (nice as they were, with great tour guides). If the ship was too large to go into to the shallow Havana harbor, why not stay outside the harbor and use the tenders since it had to use these in Cienfuegos anyway? Overall food and service were good, but service was much better for dinner when 300 people were still off-ship on excursions. We were disappointed in the Italian speciality restaurant -- menu was plastic, crowded tables; service and food were OK, but not special. The Captial Table speciality restaurant was excellent -- interesting fixed menu, with supurb service. We heartily recommend the Viking Sun, but not the itinerary if only one port in Cuba. As far as we knew there was not an outreach to the LGBT community until we asked for a designated meeting place. On other cruise lines this has been included in their standard schedule. Viking did accommodate an announcement after we asked (with a very good turn out), but no one from staff came to welcome us, as is typical on other lines. Disappointing overall. Read Less
Sail Date November 2017
Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.3
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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