Just returned from the Viking Neptune on a cruise from Avignon to Chalon - Portraits of Southern France - for seven days.
Transfers from airport to ship were like clockwork, with no waiting. The cabin was very good, and they now have proper beds as opposed to pullman style beds we have had on some Viking boats previously. Cabin had a panoramic opening window, and was clean and well serviced twice a day.
The included shore excursions were very good; half days to point out the city highlights, followed by some spare time to explore whatever you were interested in, but this was sometimes too short due to sailing schedules. Maybe this could have been extended as there were festivals on in several of the cities we visited and it would have been nice to be able to take in more of the local culture. Tours used radio headsets so no one missed out on the commentary and you could window shop or wander off but not lose touch...excellent! The local guides were excellent, and very knowledgeable.