Cunard now known as QNard: Queen Mary 2 (QM2) Cruise Review by Robert Dossor

Queen Mary 2 (QM2) 4
Robert Dossor

Overall Member Rating

Cunard now known as QNard

Sail Date: January 2011
Destination: Southern Caribbean
Embarkation: New York (Manhattan)
Despite the worst-ever embarkation in Southampton (Group4 security had a fault on a scanner) crossed the Atlantic on Q Victoria - lovely ship and excellent service. Thought we were in for a treat on QM2 until some German friends told us they didn't like it. Oh dear - we have a World Cruise to look forward to!

I'm afraid it's true - the buffet on Deck 7 (King's Court) isn't a patch on The Lido on QV and if you don't mind a queue that's the place to be! Salads? - what salads? The whole deck needs a refit - it's like a motorway cafe with furniture to match. To get a complete meal you need to try 3 different serveries 1/2 mile apart (it's a big ship!)

Shows and atmosphere excellent, cabin nice and spacious, but service in public rooms really bad. All the best staff have gone to Queen Elizabeth and the management know it.

This shop has been attacked by the beancounters. When we booked in 2009 the alternative dining on Deck was free (Only Todd English was extra) More Now you pay between $10 and $20 for the Asian or Italian options. Cost-cutting is obvious and staff are not happy with their new contracts

By comparison with Queen Victoria or Norwegian Gem this ship is a 1960's throwback in service attitude.

Hope it gets better after our chat with the World Cruise concierge Less

Published 01/18/11

Cabin review: BA

Nice and spacious, smaller than mini-suite on NCL Gem. Slightly obstructed by lifeboats, which are hung out all over Deck 7 below. Old-fashioned mechanisms.

Port and Shore Excursions

Everglades and Flamingo Park. OK for a taster Pretty disorganised trip at the start - guide didn't know the way to the gangway!

Great berth in Manhattan, walked ashore and enjoyed the experience of free time

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Robert Dossor
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