Queen Mary 2 (QM2) Cruise Review by nhsgary
- Sail Date: December 2010
- Destination: Southern Caribbean
- Cabin Type: Standard Inside
We arrived at the pier around 12:15. Our party is 5 people: My 97-year old father-in-law in a scooter, 2 adults, and kids 6 and 8 years old. We pulled up and immediately gave the longshoreman a $35 tip. We had a ton of stuff (including the heavy scooter) to unpack and we wanted to assure that our stuff all made in onto the boat. He got us into the building and into the handicap line (where there was basically no line at all.) There are benefits to traveling with the elderly!
The staff at the counter were efficient. We had pre-registered, so they really just needed to see our passports, take our photos, swipe our credit card and we were ready to go. Total time to check in, less than 10 minutes. We headed right onto the boat with no annoying waiting in a lounge to be called
As we walked onto the ship there was a bit of a crowd, confused about where to go. They only had one person "directing traffic", so she was definitely overwhelmed. She told us to use another elevator down the ship, which was fine. We went right to our cabins to check them out, which was nice that the cabins were already available. We then went to the Kings Court (aka the Lido deck) for lunch. It was busy already, but we got a table for the scooter and then brought back food for all of us.
If you need a walker or scooter, be sure to get a handicap-accessible cabin. We booked late on a great deal, so we couldn't get a handicap room. My father-in-law's walker JUST barely fit into the cabin door. We had to rearrange his room so that he could use the walker to move around the bed and get to the balcony and the bathroom. It worked, but it was sub-optimal. He had a handicap room on the last HAL cruise that was much easier for him to maneuver in. We parked the scooter in the "Atlantic room" (the little-used room for card games) down the hall. Others parked theirs in the elevator vestibules, as we have done in the past. The scooter was able to access just about every other location on the ship, although one pool deck is only handicap-accessible by passing through the Todd English restaurant. There were probably about 20 people on the ship with scooters.
We loved being on deck 11, near the front of the ship. We had easy access to the B staircase that takes you to and from the show each night. We also were near the self-service laundry and the large Observation deck on the front of the ship as well as being directly down 1 flight from the pool on deck 12. The only downside is that we had to travel the length of the ship to get to the dining room. Beware of deck 6 on the port side. It leads to the Kid Zone and the outdoor pool. Those cabins have noisy crowds walking past their doors throughout the day.
The Food: We ate most meals in the Britannia restaurant (the dining room.) My wife and I agreed that the QM2 food and service was nearly exactly on par with that we have experienced on our last three Holland America cruises. Very good quality. Very attentive service. HAL always has a few stock items that are always available (chicken, a steak etc.) While QM2 lacked that, you could order non-menu items (we had Caesar salads often) and if they COULD get what you wanted, they always would. (If you wanted something that they have at the Kings Court, they'll get it for you if you ask.) Our waiter learned that we like a basket of bread and a cheese plate every night, and it was always there waiting for us.
Each menu typically included a red meat (beef or lamb usually), a seafood item (mahi-mahi was great), a veggie item, sometimes chicken, but not always and then one more (maybe pasta etc.) There is a different soup for every meal and just about all of them were excellent. As elsewhere, if you want to remove parts of a dish that you don't like, you can. You can also mix-and match items from one dish to another and french fries are always available.
Desserts were just OK. The baked goods are all beautiful, but they are suited more to the European palate, I believe. A couple of soufflE desserts and creme brulee were outstanding.
We found that the time it took to serve each meal on QM2 was a bit faster than on HAL. I would say that a typical dinner lasted a bit over an hour, while on HAL it would have been closer to an hour and half. The wait after you order and between courses was shorter, which I thought was great. We CERTAINLY were never rushed out, but neither did we sit wondering when the meal would end, which sometimes happens on HAL.
The Ship: Public rooms were nicely decorated for the Holidays. Every restaurant and bar had it's own unique Christmas tree. And many of them were just gorgeous. Many passengers got in the spirit too, by decorating their door or "mailbox" with small wreaths or stick-on Santas or bows or stockings. One person wrapped their entire door in Christmas paper, like a giant present. It was fun to see all the original ways that people added a bit of decoration to their rooms.
Most days we participated in the afternoon trivia contest in the pub. We met many very nice (and smart) folks by joining new trivia teams each day.
Entertainment: The shows were similar in quality to those on HAL. I was impressed that they almost never used prerecorded vocal tracks or canned music (just one show, "Love Crazy", featured lip-synching.) The orchestra was very good. I find that all ships choose odd acts at times. We had a show starring a harp soloist and another with a violinist. Both were very talented, but how long can you sit and be entertained by a woman playing the harp? New Year's Eve featured Des O'Connor who apparently is famous in England. He was like a UK Merv Griffin (he sang a bit and told stories about his famous show-biz friends) which might have been entertaining if we knew who the heck he was.
For Christmas Eve they had three sessions of group sing-along's of well known Christmas carols in the Grand Lobby. I was very moved by the emotion of singing along with hundreds of other folks who chose to come and join in the festivities. I was having trouble getting into the Christmas spirit, but that night turned out to be one of the highlights for me. New Years Eve featured events in several areas of the ship. A big ball in the Queens room (dancing etc), the calypso/rock band in the Grand Lobby and disco in the disco. They all had a balloon drop and complementary champagne at Midnight. A fun night.
The Pools: There are basically three. One family pool (The Minnows), one 18-and-over pool and the indoor pool (with retractable roof) for adults and kids alike. As we had many days of unpredictable weather, the roof of the indoor pool was only open one or two days. We found that the pools were not well maintained; that is, they were dirty. When we got on, there were piles of some black stuff piled on each corner of the Minnow pool. I'd estimate that there was 1 to 2 cups of that black stuff in each corner, so I'm not talking about just a little speck of dirt. We called the purser at least 4 times about that, as well as telling people near the pool. Nothing was ever done. On the day we left the ship, I walked by the indoor pool before we disembarked and noted that there were piles of sand in each corner of that pool too. That said, we did use the pools just about every day and I must say that the water didn't look murky. Still, it's a weakness.
The People: There were around 200 "kids" under 18 on the ship, ranging from babies to teenagers. The teens tended to move around in a pack of 10 to 20 of them, occasionally taking over one of the pools and jacuzzi. They seemed like basically good kids, although they can be a little loud when they all get together. The average age of the rest of the guests was probably in the late 60's to early 70's. While we bonded with LOTS of people on the ship and had many wonderful conversations, there was an undercurrent of rudeness and unpleasantness among plenty of the guests, particularly the older ones. We saw people being short (and downright rude) to the staff. Nothing seemed to please them and they just seemed like they had come off a crowded subway car and everyone better watch out! It was not the ship that caused these people to be in such a foul mood. It's Christmas for goodness sake. Lighten up and enjoy yourself.
Our Cabin: We had an inside cabin and my father-in-law had a balcony down the hall. We were on the 11th deck, near the front, so we made a habit of taking a quick walk out onto the Observation deck (also on 11) each morning to see where we were and what the weather was like. They also have a channel on TV that shows a view of the front of the ship, but it's not the same as being outside to really see what's up. The bathroom was typical, although perhaps a tad smaller than our last couple of HAL bathrooms. Our cabin steward was efficient and helpful. He knew when we left for meals and I think only once was still cleaning the room when we came back. Special requests, like a cork screw or extra tissues were handled quickly and with a smile. The room was in very good condition. The TV's have been upgraded to flatscreens. Our rug had not been replaced, as I read that some others have been. It was OK, but ready to be changed.
I suppose I'm behind the times, as people now routinely travel with their entire music collection in their shirt pocket, but I missed having music available in my cabin. They do not have CD or DVD players and there are no "music" channels on TV, aside from the Musak on the webcam channel. If I came back to the cabin by myself, it was strangely quiet. On TV they have a menu of movies that runs each day. They seem behind the times in that you cannot call up a movie "on demand". As such, we saw parts of many movies, but never saw one all the way through. I'm not going to plan my day around watching some old movie.
Smoking: We were pleased that smoking is now restricted to only a few spots on the ship. The pub, which was very smoky 4 years ago, is now free of any smell. People can smoke in their cabins and so we sometimes smelled strong smoke in the halls, but that was the exception, not the rule. The only inside location that reeked of stale smoke was the disco.
St Thomas - We've been to Meghans Bay and it's really just OK. We tried Sapphire Beach this time. About the same distance from the boat 20-40 mins based on traffic. The beach was great: Very clean and beautiful. Good surf but not rough. Shared taxis from the pier were $11 per person, but since we filled the van we were charged $10 and the kids were free. On the way back, there was no discount and I paid $11 each for adults and kids. Chairs at the beach were for rent at $7 and there was a stand selling drinks and snacks. There is a bathroom and a diving rental store. No real restaurants. Less "locals" hanging around smoking than at Meghans. We're not shoppers, so while St Thomas looked to be a good place for shopping, I can't really say. US cell phones work here with no roaming fees.
St Martin: Went to Dawn beach. It's closer than the famous Orient beach and much quieter. Chairs and umbrellas for rent ($15 for 2 chairs and an umbrella) and a nice (I'd even say pricey) restaurant/bar on the beach. (You can use their toilets.) This was the nicest beach on our trip until we got to Barbados. Great waves, perfect smooth sand and friendly people. Definitely worth a visit.
St Lucia: You have to tender-in here. It rained terribly all day, so since we couldn't go to the beach (I had heard fantastic things about Pigeon Island) we just stayed on board.
Curacao: We've vacationed here before, so we know the island quite well. It was a short visit (out at 2:00) and it was Boxing Day so many of the shops were closed. (In the end I'd say that 2/3 of the stores were open by Noon.) The shopping area is quaint and not as full of Little Switzerland-type stores as other ports. Plenty of t-shirt shops. Always worth a walk into, even if just to cross the floating bridge. If you come here, the nicest beach is Porto Marie.
Barbados: We read on CC that Crane beach was great for body-surfing. Since the kids love that, we went there. We were quoted a price of $20 per person R/T, which for the 4 of us seemed steep at $80. We pleaded for a "even for the kids?" discount and agreed on $60 R/T. We arrived at the end of a street and the driver showed us how to get to the beach, by walking across concrete stepping stones that crossed an outcropping of sharp coral, down to the beach. Oh and what a beach! Incredibly soft sand, nice boogie-boarding waves and just about the most serene place you could ask for. Chairs, umbrellas and boogie-boards are available for rent. We watching daring youth jump from the cliffs into the turquoise sea and then went and jumped in too! Wow, what a day! There is a shack selling drinks. At the far end of the beach is a small outside shower. You can enter the beach through The Crane Resort and they have facilities. I'm told that they charge you for entering that way and to use the facilities. We didn't, so I'm not sure about the cost. Note that even though this beach was PARADISE, there was no place to change or go to the bathroom. I'd suggest arriving in your bathing suit, as we (and many others) used the trees just off the beach as our public changing area.
Dominica: Not much of a beachy island and very limited shopping. We almost went back to the ship, but were talked into a tour by one of the local vultures who will descend on you as you cross the street from the dock. They all pretty much do the same tour, which is to see the sulfur pools and Trafalger Falls. The tour was about 1.5 hours and we were charged $20 for adults and $10 for the kids (fair enough.) The driver stopped along the way to show us flora and fauna and then on to view the bubbling hot pools. (You can also pay extra to visit one of the mineral spas for a soak, but that's not our thing.) From there you go to Trafalgar Falls (admission $5 per person.) You walk about 5 minutes on an easy climb trail to an observation point where you can see the falls. Very impressive. For the more daring folks (that was me and the kids, but not my wife) you can continue down an even rougher trail that takes you to large boulders at the base of twin falls. If you climb over them (it's fairly challenging) you can "swim" in the small pools just down from the falls. Many folks came prepared for this with their swimsuits under their clothes. My son just fell in with his clothes on instead. A very cool place! After leaving the falls, the tour then visited the Botanical Gardens (the crushed school bus from a hurricane in 1979 was a highlight) and then on to a viewing spot high above the city where you can see the ship and all that surrounds it.
There is an inexpensive Internet cafe/phoning place right behind the bank as you exit the pier.
Greneda: Very friendly people here. I forgot to bring cash and as the tender was arriving we contemplated just staying on and heading back. My wife had $25 and we were able to plead with the taxi guy to take us to Grand Anse beach R/T for that $25. This left us with nothing to pay the $1 fee to use the bathroom, but even the folks there were very kind and let us change and use the toilet. The beach is quite close and has all the facilities. Guys selling watersports are walking around. It was a shame that we had only a short time there, as it was a very comfortable beach.
We wanted to go visit the spice plantations and processing plants, but apparently those tours take a long time and you need to be off the ship pronto in order to have time to do them. We took our time and it was too late to go. Our loss I think.
St Kitts: Kind of rainy, so we just walked around. Too bad as I was excited about beaches I had read about. Lots of shopping but the prices were high. T-shirts mostly $15 and up. No bargains here. Liquor prices similar to New Hampshire.
Tortola: A short day in port. Very long (30-45 minute) tender ride in. There is shopping about an 8 minute walk from the pier but we went to Cane Bay beach. There were 3 ships in port and the beach was very crowded. It's about 20 minutes from the pier by taxi ($8/person each way) over treacherous hills. Quite a ride. We actually got a different taxi back (there are tons available) because the shifter handle on the first taxi was falling off and we feared for our lives. The beach is nice with many beach bars and the usual chairs for rent. Not a quiet spot, but fine for our last day on a beach for 6 months.
Tortola's currency is US dollars. There is a bank near the pier that had a big line at their ATM as American's restocked their cash supply. We had just gotten a cash advance on the ship, or we would have been in line too.
Summary: We did have a great time on the ship. 15 days go by very fast. We would definitely consider taking this cruise again in the future.
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