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Azamara Journey Review

4.5 / 5.0
821 reviews

First time on a luxury cruise line - the good and the minorly not so good

Review for the Mediterranean Cruise on Azamara Journey
2-5 Cruises • Age 50s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2023

Overall, I would give the cruise about a 4.8. The things that bothered me didn't warrant much of a negative review, so I wouldn't knock the cruise down too much. As for the negative things - I signed up for the cruise about a year early and didn't realize Azamara was going through changes and a new website/computer system set up, etc, and I signed up for all of the excursions at the beginning and everything went well until about six months before the cruise. Then it was literally impossible to get through to them. I called in the morning when they opened their lines and put my phone on speaker and literally went 4-7 hours at a time on hold without any answer. I tried leaving my number for them to call back and that only worked once, with not all of the things we discussed showing up on my website portal, so I honestly did not know if any of my transfers, hotel, etc, would work. I had to wing it. Also, I bought the airfare through their "Choice Air", and was concerned about problems with flight changes, etc. The reason I am not giving them more negative feedback on this was because luckily everything worked out. Our transfers and airfare were all in effect, as well as check in going well, even without any tickets or boarding information sent to us ahead of time. It caused me loads of worry, but everything worked out, so "almost" all is forgiven :)

The other minorly negative things I would say would be that there wasn't enough to do on the ship. I understand this is an excursion based line and I really appreciate that about it, so we weren't on board a ton, but we did have one day at sea and then another where we couldn't get into port for most of the day and they just don't have enough for people to do. At least for us to do. Maybe others like their relaxation time, but my husband goes nuts having to sit around, so I wish there would have been a little more "fun stuff". There was a spa, which we didn't use - not our thing, but our friends who traveled with us enjoyed the massage and acupuncture. There was a very small pool and two hot tubs and a sun deck. We had bad weather for much of the trip, so couldn't really enjoy this much...and the pool is so small, I bet 10 people would be a limit. There was 1 ping pong table in a corner on an upper deck where the ball kept falling to the deck below and any wind is a nuisance. There is a dartboard right there as well. 1 shuffleboard court on top deck I never saw anyone use. There was a small workout room where my husband used the treadmills often, but many weren't working. There was one expensive jewelry shop on board and one shop that had upscale perfume, clothing, jewelry, etc. I can't believe that they wouldn't have a shop to get any souvenirs or just day to day items. The entertainment was ok. The band The Vibz, was good. There were also some jazz musicians and some piano players around here and there. They were all decent. The entertainment on stage was all right. It was a little lacking, if I'm honest, compared to the bigger lines. The guest comedian, Andrew Grose, was extremely funny. It would be nice to have more entertainment options. A lot of the main stage singers/entertainers were young and did a good job...it's just not particularly our favorite kind of entertainment. Definitely a subjective thing, so I wouldn't grade it too harshly. And then, other than a couple of trivia games here or there and 1 bingo game, there was really nothing much to do daily. I would have appreciated a casino and/or a few more activities going on to choose from.

The food - I thought the food was overall very good. And much better than the cruises we have been on previously. After 11 days on board, the food did get a little monotonous, but how can you keep it all interesting and exceptional for that many days in a row?! I thought most of what I had was really good. We did not eat at the specialty restaurants, as we tried a couple of times to get a reservation and couldn't get in, however, I heard they were good from others. We ate in either the dining room or the buffet. All the servers were prompt and friendly...always willing to help out! They couldn't be nicer. The food usually had quite a few options and had different themed nights, i.e., seafood night, Spanish night, Italian night, American night, British night, etc. The Patio grill was out by the pool and they made good burgers and fries, etc. We ordered room service once as well and it was the best!!

Cabin Review

We had a Club Veranda Plus room through the deal we got when we booked the cruise. This included 120 min of free wi-fi, a drink package, and $250.00 on board credit for each of us. The room was great. I am not sure why some people have gone on and on about these rooms. We have only been on two other cruises, but the bathrooms and bedrooms were all small. Yes, the bathroom is small, but it was totally fine. The room seemed plenty big for the two of us and we found plenty of drawer and closet space for our clothes and shoes (two huge suitcases, two carry on suitcases full of clothing and shoes). The bed was comfy and the sheets/pillows/bedding was awesome. The veranda/deck was my favorite spot and was perfect. Overall, the room was in good condition, very clean, and our room attendant, Nilesh, did a superior job and kept the room beautiful and well stocked with waters and soft drinks for us. He was always kind and ready to help us with anything.

Port Reviews


City with beautiful architecture - took hop on and hop off bus tour to see the area. Highly recommend La Sagrada Familia - get a reservation for entrance there ahead of time. Stayed at La Conde de Barcelona Hotel - extremely friendly staff and beautiful room with very good complimentary breakfast.


We went on an excursion to Venice, so just had the boat ride from Chioggia to Venice. Chioggia looked like a picturesque little town that I would have liked to spend more time in, but just mainly there for transportation to Venice. Due to bad weather, we didn't have time to explore. Venice was incredible, with again...not nearly enough time to explore.

Florence (Livorno)

Pretty, but sooooo crowded. We also had bad weather this day and were soaked. Definitely not the fault of Florence, but so many people in so many crowded spots. If you love art...there are so many beautiful things to see. Pisa was one of my favorites. Just such a beautiful area with beautiful architecture. Livorno was an hour and a half away from Florence, but was a pretty town to drive through. We didn't get to spend any time there.


LOVE LOVE LOVE LOVE LOVE! Can't give it a higher rating! We went to the Cinque Terre, and got a beautiful boat ride around this area with a stop in a couple of the villages. We also took a tiny boat tour around Palmyra Island to go inside a grotto, etc. The beautiful blue waters and the small fishing villages were just magical to me. Lots of steps and walking, but it's worth it! Go there if you ever get the opportunity!

Monaco (Monte Carlo)

Pretty area on the Riviera. They were getting ready for the Grand Prix, so much of the city was kind of torn up and it was a long walk from the ship to the areas to look around. We went to the Oceanography Museum, which was beautiful. The shops were all designer names and very expensive (and the casino) - a bit out of our class, but still, the town itself is really beautiful and the location on the cliffs and beaches of the Riviera, couldn't be more pretty. We went to Eze, a medieval town with lots of steps up high on a hill, but really interesting and beautiful views. Also saw Nice, which was another pretty town on the Riviera - not quite as exclusive as Monte Carlo.


Quaint city we didn't get enough time in, due to bad weather. Very pretty main square with a pretty cathedral. It's fun to get lost in the back streets and view some of the different areas.


I can't recommend Montenegro enough. It was somewhere I didn't really know anything at all about and I'm so happy that the cruise line stopped here! What an incredibly beautiful country! We took a tour of the countryside, went up in the mountains, ate at a local village restaurant, stopped in Kotor for some more beautiful cathedrals and medieval looking areas. Just incredible! Would love to visit again and spend more time exploring!

Rome (Civitavecchia)

You can definitely not see enough of Rome in one day! I wish it would have been an overnight port. We chose to see the Colosseum and spent most of our time there. We did the hop on hop off bus, which was a little bit confusing there, but Rome is just a must see and I need to spend more time there. Colosseum was INCREDIBLE! So much history and beauty everywhere! The port is about 2 hours away, so a bit of a ride to get there and back, which eats up a lot of the day.


What a beautiful town!! Lemon trees, poppies, olive trees, grapevines, etc....all on huge cliffs along the ocean. Unbelievable beauty! Had a beautiful meal at a local restaurant and explored the square and all the shops. We took a trip to Pompeii and saw the countryside along the way, which was photo after photo after photo! Pompeii was incredible and I'm so glad we were able to see it. To see what life was like so long ago was a definite bucket list item for me. Can't say enough good about this port!

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