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Celestyal Crystal Review

4.5 / 5.0
241 reviews

Not the experience we were looking for

Review for Greece Cruise on Celestyal Crystal
10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms

Additional details

Sail Date: Apr 2023

The balcony cabin was fine, the two servicing people were great. However, the pushy sales tactics experienced from almost every employee, especially during the first three days of the cruise, trying to sell us an additional drink package for 49.95 per day per person (in addition to what we had already included in our price) became a total nuisance. The wash clothes were a dirty yellow, clearly not washed properly. The constant picture taking of the onboard photographers (we indicated to them that we did not wish our photos taken, we would not purchase them) was another total nuisance. When does NO mean NO? The land tour in Santorini was from our point of view a complete disaster, We visited a garbage strewn dirty island, not the Jewel of Greece as advertised. I might add that we were there years ago when it still could be called a Jewel. Now it is nothing but a narrow dirty street with Jewellery, Clothing, Souvenir and Handbag stores. I was told the major of Santorini was sent recently to jail for corruption, he stopped garbage pickup and street cleaning. Very sad indeed. Our tour leader obviously thought she was hired as a standup comedian on a bus. Instead of explaining the history and the scenery she told us personal experiences and some vulgar jokes. In two places we stopped, she told us, "there is absolutely nothing to see here because it is to early in the season and nothing is open but it is on the tour, we we drive there". Food on the ship was mediocre to real well a few times. Three times offering hamburger/cheeseburger for lunch in 7 days is perhaps a tad too many.

I certainly was disappointed and would not recommend this cruise to anybody.

Cabin Review

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