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Crystal Symphony Review

-- / 5.0
Editor Rating
322 reviews
50 Awards

First-Time Crystal, Lifetime Crystal

Review for Crystal Symphony to the Baltic Sea
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First Time Cruiser • Age 30s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jul 2010

Getting home from our Crystal Cruise, reminds you how much you learn to appreciate Crystal. We went on Kings and Caviar cruise 0214, to the Baltics. Highlights of the boat:

Positives: 1. Room Service - First boat we've been on with a pretty extensive room service menu, available 24/7 and don't worry about using the breakfast menu on the door, they always delivered on time. 2. Lido Cafe - The food was always hot and service was always great. Already missing the thousand island dressing. 3. Cigar Lounge - The Connoisseur Club was just great. They had a decent selection,and a great staff with TV to watch world cup or news. Also had little snacks floating around at night. 4. Dining Room - Very good, could have used French service though. Food was excellent every night, never had a problem. 5. Internet Cafe - The internet was the most reasonable I have seen on any cruise. For $300 I basically had internet whenever I wanted it the entire cruise. Was kind of slow, especially before dinner and on sea days, but generally in port it was great. 6. The Little Touches - After an 18 hour trip from St. Petersburg to Moscow, and touring all day on a Crystal tour, they left food in the room with sandwiches and chips at 1am so we had something to snack on before going to sleep. Really a nice touch especially since I was literally running to order room service. 7. The Staff - they really will do anything to try and make you a happy guest. I wanted Mango Sorbet, they found Mango Sorbet ashore the next day. 8. Specialty Restaurants - Prego was pretty good, but I was not crazy about it. Silk Road was definitely a highlight, one complaint is that they did not have authentic Japanese Wagyu Beef, only fake American stuff. Yes you can tell the difference, and it is quite noticeable in fact. Most people have not had the real Wagyu beef. The service was great in both however. 9. Airport Transfers, and Crystal Air - It's free, and it's smooth, quick and easy. They load your luggage right on the bus for you. You just take it off when you get to the airport could not be easier. Highly recommended. 10. Movie Theater- Great, seats could have been a little more comfortable, but the popcorn was fresh and very good. Overall a pleasurable experience. 11. Age Policies - Expect exceptions if with parents, and very lenient. The most accommodating and flexible age policies I have seen on a boat. Not being 21 (20 yrs old), they still served me my favorite Kamikaze shots, and never saw anyone else having a problem on the boat, if under 18 a parental escort was needed into more adult places like the cigar lounge or night club at night, but in general most young adults under 18 really didn't have a problem anywhere but those two places. Obviously the casino was off limits until 21, probably a good thing for me since my wallet doesn't agree with casinos.

A Positive and a Negative: 1. Entertainment - They brought on to the ship before we left St. Petersburg, Native St. Petersburg performers to put on a show. It was excellent. Also they brought on a famous London West End performer who was out of this world, as good as broadway. Emerging artists was amazing, with three kids, one doing opera, one doing broadway, and one playing the piano, all of which were truly great. However, the Comedian was just ok, and the magician was subpar at best. The Crystal Singers and Performers had one very good male lead vocalist, and one very bad (so bad we had to leave) female lead vocalist.

Cabin Review

Cabin A

Long walk to other parts of the boat. Has a little bit of vibration in the morning. Otherwise fine.

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