American Song Review

Disaster

Review for the USA Cruise on American Song
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Rmdemko73
10+ Cruises • Age 70s

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Sail Date: Jun 2021

Wanted to do Louis and Clark being from st louis. Ship was understaffed, food bad, wait for food and drinks 40 to 90 minutes. 3 maids to clean all rooms. Staff kept jumping ship. Manager had no clue. Had owner suite. Nothing extra with it. No champagne no mini bar miss turn down 5 of12 days . Felt sorry for young untrained staff. They kept apologizing for their first time. Send email to Corp. Said 20% off trip. Ha ha won't ever happen. Pd $23,000 for 11 days. No ride to ship from airport 50.00 no ride to Spokane after 120.00.Worst cruise do to staffing issues. Never should have sailed. No on to welcome us, no covid protocol. Busses uisepacked not small one as ey.dentold. Destinations pd for but were not open. (Pendentelon factory). Basically corporate. Wants your money. Do not sail on this line. Have Sent two emails and called today. No responce. Letter back said all issues have been addressed and offered 20% off future cruise.

Cabin Review

Nothing special and no perks. Ie champagne, fruit .cheese, etc.

6 Helpful Votes
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