• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Norwegian Epic Review

4.5 / 5.0
Editor Rating
4218 reviews
24 Awards

Great Ports but Different Experience Onboard

Review for Norwegian Epic to the Southern Caribbean
User Avatar
SonnyInDC
6-10 Cruises • Age 30s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Dec 2019
Cabin:

We were excited to try a new ship and new cruise route. First thing we noticed when going to our cabin was there were no fish swimming forward on the carpet! That is a staple on all NCL ships except this one. Minor detail but it helps at the end of a long day to help get you back to your cabin when you are exhausted.

The ship design was choppy. Floors abruptly ended and later found out because restaurants shared kitchen space.

Service was a bit underwhelming in some areas especially in O'Sheehans. We went to eat lunch there one day and interacted with our server one time when he took our order. He did not come back for drink refills or ask how our food was. I went one night around midnight for a late night snack. I was seated at the counter along the bowling lanes. I had been sitting there for 10 minutes when the hostess saw that I had no silverware or water and still holding the menu meanwhile other tables seated after me had been served. She immediately alerted the wait staff and I was asked for me order. I order nachos and a soda. Never got the soda because they never sent over the drink servers. One morning, we got up too late for the restaurants and did not feel like the buffet so we went to O'Sheehans. We were seated and sat for 10 minutes without anyone greeting us. We got up to leave and I told the head manager what happened. Meanwhile, someone thought it was open seating and sat at our table. So we ended up leaving and going to the buffet for a quick breakfast.

Cabin Review

The cabin was nice. Reading reviews prior to sailing, we knew the cabins were a bit odd compared to the other NCL ship fleet. Our Room Steward, Beverly, was so nice and very accommodating. When we travel, we tend to take treats for airline crew, hotel staff and cruise personnel. Since we traveled in December, we also traveled with a small Christmas tree. Each morning before we left for the day, we left something for Beverly under the tree. Some days, it was monetary tips, other days, we left candy or cookies or chocolate.

21 Helpful Votes
previous reviewnext review

Find a Norwegian Epic Cruise from $399

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.