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Norwegian Encore Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
190 Reviews

Cancel, cancel, cancel

Norwegian Encore Cruise Review by cynthia93

8 people found this helpful
Trip Details
  • Sail Date: Jan 2020
  • Destination: the Eastern Caribbean
  • Cabin Type: Balcony Stateroom

Now we are at Day 7 and will disembark tomorrow. I feel like I have to write something before I go.

This is our second time cruising. The first time was with Regal Princess and everything was just fine. This time we are looking for something more thrill and exciting, so we chose Norwegian Encore. The ship itself is super new and beautiful, and the design of cabin is modern and simplistic which we all like it. One thing we all feel regret about this ship is the port of calls — only three of them and two are very similar. I cannot believe they stopped at San Juan from 6PM-12AM — and it was raining heavily. Who will go to San Juan in a rainy and windy night? You can barely see nothing on the street because everything is so dark. St. Thomas was okay because the helmet diving was fun ( and pricey). But Tortola is so similar and close to St. Thomas. The sugar cane beach was crowed, small, and not many water activities. We would rather like the ship just spends one day at Norwegian’s own island so that at least we can have more water activities.

So, that’s three days of our 7-day trip. What about the other four days? We are super bored and want to go to more activities on board. And here comes the question: cancellation all the times. My dad liked the brew house a lot and there was a beer tasting event, but when my dad got there, he was told the event is cancelled.

We really want to see the kinky boots and it is fully booked. We finally got seats on Day 6 but it was canceled due to the actor’s sickness. It’s okay because we have one more day on board. Surprisingly, on day 7, it is cancelled AGAIN because of the same reason. Fine, we ended up seeing nothing before we left.

We also booked the Speedway Kart on day 7 at 12:30 PM— why day 7? because it’s fully booked on day 1 as well. We were super excited and looking forward to go kart on the sea, so we arrived earlier and wanted to be on the car ASAP. Surprisingly, we got rescheduled to 2 PM because of the mechanical problem. They were calling the manufacturer in Germany to fix the problem. Okay, we totally understand. So we ordered some drinks from the poolside bar and took a nap on the sundeck chair, and set an alarm rat 1:45PM to make sure that we would be there on time.

Finally, it’s 1:45. We ran up to Deck 18 and waited in the line, but (maybe not) surprisingly, they told us they are still fixing the problem and we can not reschedule again because it is fully booked after 2. The only thing we can do is to cancel it and get a refund.

We ended up doing nothing in the last a few days onboard but taking naps.

Also I want to mention the food part. The specialty dining is excellent. We tried the steakhouse, ocean blue and the teppanyaki and they are all good. But the buffet is kind of disappointing. We have the same breakfast everyday and there are not many variety on lunch and dinner with very few seafood choices. We barely see shrimps provided, they are all mixed in other dishes with a small portion.

cynthia93's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Balcony Stateroom

Cabin is spacious and new. Bed and pillows are comfortable.

Port & Shore Excursion Reviews


Small and boring island. Similar to St. Thomas.

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