• Write a Review
  • Boards
  • Log In
Queen Mary 2 (QM2) Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,342 Reviews

Atlantic crossing southampton-NY

Queen Mary 2 (QM2) Cruise Review by albatros75

8 people found this helpful
Trip Details
  • Sail Date: Dec 2019
  • Destination: the Eastern Caribbean
  • Cabin Type: Balcony

The checkin before boarding was efficient and fast.

Stateroom cat. BF with balcony at the 11th deck was very confortable and large enough altough the bathroom was so small but functional.

Britannia restaurant was great but meal was not so special: i never see foie gras or escargots!

King's court buffet was great altough entries was always the same all the week long. Some waiters was unfriendly and arogant, which is unacceptable.

The steward of our stateroom was also cheeky, and too familiar sometimes.

He brought my suitcase into the stateroom while it was covered in red dust (?) and didn't even pass a rag.

Same at thePursers office where staff was not very welcoming and did'nt make any effort when your mother tongue is not english (french)

The quality of the staff was a real negative point of the cruise when you know you paid 4000€ for the week.

The decoration of the ship is magnificent and chic without beeing too ostentatious.

Entertainment was poor, as it was always the same show, same movies or same conference several time the week.

Difficult to find a seat to eat at the golden lion pub, as a single person took a 4 seat table just to drink a beer for 2 hours, and waiters didn't say nothing.

Unable to get a baggage tag with "Cunard" logo, (Easyjet or Ryannair does)...

Never received a satisfaction questionnaire from Cunard...


albatros75's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Balcony

Stateroom cat. BF with balcony at the 11th deck was very confortable and large enough altough the bathroom was so small but functional.

The steward of our stateroom was cheeky, and too familiar sometimes.

He brought my suitcase into the stateroom while it was covered in red dust (?) and didn't even pass a rag.

he didn't thanks after i left his tip in an envelopp....


Port & Shore Excursion Reviews

New York (Manhattan)

Police and custom formalities was fast and effective


Previous ReviewNext Review
albatros75
1 Reviews Written
8 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Cunard Queen Mary 2 (QM2) Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.