Monarch Countess Review

-- / 5.0
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8 reviews

Broken HVAC System Nightmare

Review for Europe River Cruise on Monarch Countess
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2-5 Cruises • Age 50s

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Sail Date: Dec 2019

This was supposed to be the Trip of a Lifetime but it turned sour pretty quickly because of a broken heater in the Monarch Countess Cabin #327. I got sick the first night because it shut off and started blowing cold air in the cabin. I subsequently caught a cold and was not at my best for the remainder of the 8 day cruise. The ship was nice, the dining service was EXCELLENT, the cruise director was nice, the cabin service was just adequate. We had to ASK for our sheets to be changed the third day.

What was great about the cruise was the AWESOME cruise director, Loren, who helped me get back my cell phone I had left at the hotel in Munich. He worked to get it delivered to me on Day #3.

The food was good, very tasty some nights and interesting others. The wait staff was STELLAR, second-to-none, which made for a very enjoyable dining experience every night.

Port Reviews


Nuremberg was very interesting.The port was close to the town so our local guide was there to meet us and take us on an hour and a half walking tour of the town. She explained the history of the Nazi movement without bias either way and I learned a LOT from her lecture.

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