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I was so excited to spend 7 days in the sun on the 9th largest cruise ship in the world! Brand new with all kinds of bells and whistles. Magic was going to happen. .....It was not exactly what I was expecting. The online process of logging into an account and check in was the worst ever causing much stress and many repeated phone calls to support. God forbid you use a curse word. They stop talking to you. Most employees that I talked to from the bartenders to the galley staff couldn’t wait for their 9 month contracts to be up so they could transfer. They made no secret of this. You dont go on a cruise to surround yourself with the drama. The food was ok (try the pizza and the Indian food) in the buffet garden cafe. It was clean and you could always get a seat. Great view looking out over the front of the ship. The other restaurants were poor quality food and waiters pestering you for tips. OMG! The gym was good but doesn’t open before 6am. It’s the only thing on the ship that stays on time schedule lol. Jake the cruise director is ok. His underling from Ukraine is much better. Great dance parties and bingo calling. Park west... or should we say criminals... “yup” as they call out trying to sell you extremely overpriced paintings like used car salesmen with high pressure sales pitches and tactics. They are only seconded to the ships 75% off sales in the jewelry store for products like invicta watches that are marked up 80% already. Literally looked it up online on the spot with a sales associate who then stammered away that it was still a good deal, “75% off lol. I wonder what else they are trying to gouge us passengers on. The shore experiences on this cruise were in decent Locations getting off the boat and on it we’re very smooth and quick. The pool wasn’t crowded. Drinks are always flowing. That part was glorious. So much more to say in this review but like the cruise I’m only giving 70% effort. Ps I don’t know their names but the two “washy washy, happy happy” employees were the highlight of our interaction with the crew. Give this a big fat raise and promotion.

Lackluster with mutinous crew

Norwegian Bliss Cruise Review by JhowellC

2 people found this helpful
Trip Details
  • Sail Date: October 2019
  • Destination: Mexican Riviera
  • Cabin Type: Balcony Stateroom
I was so excited to spend 7 days in the sun on the 9th largest cruise ship in the world! Brand new with all kinds of bells and whistles. Magic was going to happen.

.....It was not exactly what I was expecting.

The online process of logging into an account and check in was the worst ever causing much stress and many repeated phone calls to support. God forbid you use a curse word. They stop talking to you.

Most employees that I talked to from the bartenders to the galley staff couldn’t wait for their 9 month contracts to be up so they could transfer. They made no secret of this. You dont go on a cruise to surround yourself with the drama.

The food was ok (try the pizza and the Indian food) in the buffet garden cafe. It was clean and you could always get a seat. Great view looking out over the front of the ship. The other restaurants were poor quality food and waiters pestering you for tips. OMG!

The gym was good but doesn’t open before 6am. It’s the only thing on the ship that stays on time schedule lol.

Jake the cruise director is ok. His underling from Ukraine is much better. Great dance parties and bingo calling.

Park west... or should we say criminals... “yup” as they call out trying to sell you extremely overpriced paintings like used car salesmen with high pressure sales pitches and tactics. They are only seconded to the ships 75% off sales in the jewelry store for products like invicta watches that are marked up 80% already. Literally looked it up online on the spot with a sales associate who then stammered away that it was still a good deal, “75% off lol. I wonder what else they are trying to gouge us passengers on.

The shore experiences on this cruise were in decent Locations getting off the boat and on it we’re very smooth and quick.

The pool wasn’t crowded. Drinks are always flowing. That part was glorious.

So much more to say in this review but like the cruise I’m only giving 70% effort.

Ps I don’t know their names but the two “washy washy, happy happy” employees were the highlight of our interaction with the crew. Give this a big fat raise and promotion.
JhowellC’s Full Rating Summary
Enrichment Activities
Value For Money
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Public Rooms
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Cabin Review

Balcony Stateroom
Cabin BF
Large with decent bed and lots of closet space. Decent bathroom.

Water gets way to hot even on cold settings.

Listed to the next rooms TV all night every night. Rooms are not sound proofed very well
Deck 10 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews