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As a couple we invited a family member to travel with us and Crystal Cruises offered us the trifecta: upscale cruise ship, fabulous itinerary and a single cabin supplement for our family member. We have cruised on HAL, Celebrity & Oceana and were not overly fond of the first two and felt that Oceana was an upgrade, but with something still missing. Based on the requirements (premium dining, polished service, big ship amenities, refined decor, uncrowded hushed public areas) that we provided to our travel agent, she highly recommended the Crystal Serenity and she was spot on. Our only concern was that we had read that the fellow passengers skew older (our party was mid- 40s to 60s) and be very clubby. We never once encountered this experience and found the fellow passengers to be very well mannered and inviting. While the dining, overall ship appointments and atmosphere are akin to high end resort experience, what truly sets this cruise line apart is the entire crew's kindness and keen attention to detail. The little things that sometimes go missed (food trays in hallways, incomplete orders....) do not happen on Crystal. It's back to the gym and making our own beds until.....

Had very high expectations and happy to report the cruise exceeded expectations!

Crystal Serenity Cruise Review by Johnskis

9 people found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Mediterranean
  • Cabin Type: Deluxe Stateroom with Verandah
As a couple we invited a family member to travel with us and Crystal Cruises offered us the trifecta: upscale cruise ship, fabulous itinerary and a single cabin supplement for our family member. We have cruised on HAL, Celebrity & Oceana and were not overly fond of the first two and felt that Oceana was an upgrade, but with something still missing. Based on the requirements (premium dining, polished service, big ship amenities, refined decor, uncrowded hushed public areas) that we provided to our travel agent, she highly recommended the Crystal Serenity and she was spot on. Our only concern was that we had read that the fellow passengers skew older (our party was mid- 40s to 60s) and be very clubby. We never once encountered this experience and found the fellow passengers to be very well mannered and inviting. While the dining, overall ship appointments and atmosphere are akin to high end resort experience, what truly sets this cruise line apart is the entire crew's kindness and keen attention to detail. The little things that sometimes go missed (food trays in hallways, incomplete orders....) do not happen on Crystal. It's back to the gym and making our own beds until.....
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Cabin Review

Deluxe Stateroom with Verandah
Cabin B1
On the smaller size for a premium cruise ship, but very well thought out and beautifully appointed.
Horizon Deck Balcony Cabins

Port & Shore Excursion Reviews