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Second time on QM2 & first since a supposed re-furbishment. As always Cunard smugly bang on about their heritage with artefacts & pictures everywhere yet overall the Cunard experience whilst generally very good it's not 'that' special. Cabin immaculate except that the wooden ornamental balcony railing had come adrift from its metal frame. As to be expected public areas including lounge & bar areas immaculate & rather grand - with one exception ( see later ). Britannia dining room staff utterly charming & food was fine but evening meals taken to the accompaniment of frequent screeching of babies or hyper-active infants not Cunard's fault of course, but why take babies on a cruise it's not a floating creche? The self-service café or Kings Court or whatever still has all the ambience of a 1960's Wimpy bar with many seats in a sort of corridor or in bay windows that have some sort of blue tint on them - weird. The Kings Grille always empty & on the sole occasion I ventured there to get a cheese burger it was tasteless (the burger that is). McDonalds could teach Cunard a thing or two. Food from the café was never ever hot enough, so much so I played safe & stuck to cold meats etc. Given that class division is so obvious on the ship I doubt whether those in Princess or Queens Grille class would ever risk soiling their Gucci loafers in such a place. A certain aspect of the posh Commodore/commode Club was a disgrace. In several places the wood edging to the window apertures had split, come adrift & hanging loose. The inside of the toilet door adjacent to the library was covered in rust. It seems the QM2 is long overdue for it's next mild re-furb. Theatre entertainment was obviously on a low budget e.g. a shrieking girl singer & a so so conjuror/comedian - all a bit village hall I fear. BUT...a guitar concert was a joy as was a talk in the picture gallery. Good selection of day time activities too. Places visited were second time around so need to be ripped-off by over-priced excursions. Took lots of my own photographs including a photograph of a photograph taken with the captain - $35 for one print ! - no way Cunard. However enough good points to be looking forward to next booked Cunard cruise but NOT on QM2.

Generally acceptable

Queen Mary 2 (QM2) Cruise Review by pugwash777

1 person found this helpful
Trip Details
  • Sail Date: August 2019
  • Destination: Baltic Sea
  • Cabin Type: Balcony
Second time on QM2 & first since a supposed re-furbishment.

As always Cunard smugly bang on about their heritage with artefacts & pictures everywhere yet overall the Cunard experience whilst generally very good it's not 'that' special.

Cabin immaculate except that the wooden ornamental balcony railing had come adrift from its metal frame.

As to be expected public areas including lounge & bar areas immaculate & rather grand - with one exception ( see later ).

Britannia dining room staff utterly charming & food was fine but evening meals taken to the accompaniment of frequent screeching of babies or hyper-active infants not Cunard's fault of course, but why take babies on a cruise it's not a floating creche?

The self-service café or Kings Court or whatever still has all the ambience of a 1960's Wimpy bar with many seats in a sort of corridor or in bay windows that have some sort of blue tint on them - weird. The Kings Grille always empty & on the sole occasion I ventured there to get a cheese burger it was tasteless (the burger that is). McDonalds could teach Cunard a thing or two. Food from the café was never ever hot enough, so much so I played safe & stuck to cold meats etc. Given that class division is so obvious on the ship I doubt whether those in Princess or Queens Grille class would ever risk soiling their Gucci loafers in such a place.

A certain aspect of the posh Commodore/commode Club was a disgrace. In several places the wood edging to the window apertures had split, come adrift & hanging loose.

The inside of the toilet door adjacent to the library was covered in rust. It seems the QM2 is long overdue for it's next mild re-furb.

Theatre entertainment was obviously on a low budget e.g. a shrieking girl singer & a so so conjuror/comedian - all a bit village hall I fear.

BUT...a guitar concert was a joy as was a talk in the picture gallery. Good selection of day time activities too.

Places visited were second time around so need to be ripped-off by over-priced excursions. Took lots of my own photographs including a photograph of a photograph taken with the captain - $35 for one print ! - no way Cunard.

However enough good points to be looking forward to next booked Cunard cruise but NOT on QM2.
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