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We eagerly awaited our Tauck family trip as we had an extremely positive experience in the past. This was anything but positive- the boat was not able too maintain comfortable temperatures in the heat we experienced, the food was bland and even inedible at times- we ended up eating plain pasta and cucumbers off the kids salad bar, the nightly entertainment was nonexistent and disappointing. The service on the boat was fine, we just wished we had spent a week in a comfortable hotel room and missed an actual authentic and fun experience eating real French food and immersing in French culture. This was in No way a good value- we have deep regret trusting this company and we won't do it again. CAVEAT EMPTOR- this trip was the budget express. We are now looking to travel with reputable companies that stand by their name and product- it's not the cost, it's the quality of what is delivered. This was truly disappointing.

Tauck Family river cruise on the Seine- Beware!

ms Sapphire Cruise Review by rcohen29

1 person found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: France
We eagerly awaited our Tauck family trip as we had an extremely positive experience in the past. This was anything but positive- the boat was not able too maintain comfortable temperatures in the heat we experienced, the food was bland and even inedible at times- we ended up eating plain pasta and cucumbers off the kids salad bar, the nightly entertainment was nonexistent and disappointing. The service on the boat was fine, we just wished we had spent a week in a comfortable hotel room and missed an actual authentic and fun experience eating real French food and immersing in French culture. This was in No way a good value- we have deep regret trusting this company and we won't do it again. CAVEAT EMPTOR- this trip was the budget express.

We are now looking to travel with reputable companies that stand by their name and product- it's not the cost, it's the quality of what is delivered. This was truly disappointing.
rcohen29’s Full Rating Summary
Enrichment Activities
Value For Money
Dining
Public Rooms
Entertainment
Fitness & Recreation
Ages 13 to 15
Ages 16+
Service
Onboard Experience
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