Cruise L1917 Isles of Scotland 1.8.2019
This was our first ever cruise and we had expected much better considering the cost. The M.S. Balmoral had its last refit some 10/11 years ago and it is looking very tired. Our cabin was showing the signs of wear and tear with the bathroom being particularly poor - cracked tiles in the shower and not very clean. Soundproofing between cabins was below acceptable levels.
The food was of a good standard but nothing exceptional. Waiting staff were very efficient albeit there was a sense of being rushed.
Response from ShonaM, Digital Marketing
Tired in appearance and the bathroom was in need of repair - cracked and loose tiles in shower. Inadequate soundproofing between cabins - our neighbours were in the habit of operating their TV at high volume until after midnight!
Kirkwall is a lovely city and we enjoyed wandering around the shops and museums. Our Orkney Highlights tour included one hour in Stromness - nothing much to see or do there so a bit of a waste of time.
Unfortunately we docked on a Sunday so very few shops were open. However our excursion to Jarlshof and Sumburgh was very good - especially being able to see the puffins