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Zhao Shang Yi Dun (Viking Sun) Review

5.0 / 5.0
Editor Rating
402 reviews
14 Awards

I strongly recommend you to refrain from taking Viking Cruises

Review for Zhao Shang Yi Dun (Viking Sun) to Around the World
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10+ Cruises • Age 40s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Feb 2019

The main idea of my post is that I strongly recommend you to refrain from taking Viking Cruises.

I was dreaming of a round-the-world cruise and decided to a 3-month journey with Viking Cruises. It turned out into a total disappointment. Beautiful website descriptions and vivid manager speeches have nothing to do with reality. I have huge experience in sea journeys and have traveled with almost all well-known companies, thus I have a lot to compare with.

Personnel qualification level is very low and does not correspond with the one declared by the company. The crew is occasionally rude and careless. Throughout the whole journey I felt discriminated against basing on age and nationality. From my personal observations, the company focuses its services on aged clients but there is nothing to learn this information from and managers will not inform you about that. The quality and variety of meals is very poor: the menu barely differs from day to day and it’s not tasty at all. Meal courses are mean and thrifty, quality of service is very very low. Here’s an example, we were given an apple (a single one) and were constantly stared at, harassing us and signaling us to leave.

Response from VikingS, Community Team

We appreciate you taking the time to share your detailed review, aa2033. It is regrettable that the service you received on board, aspects of your dining experience, and the ship itself, fell...

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