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We are frequent MSC cruisers This was our 10th MSC cruise And was the worst Bar service was short staffed and very hard to get a drink We waited to long Guest service was rude and non helping Just the general overall service was terrible Could not get off at Pamome island and has always been like that for the past 10 cruisers Only the northern parts Have never seen or been to Barro lodge Bazzaruto and now pamome Weather was bad do we didn’t get off the boat to Portuguese island but yet they still charged us for or luxury beach loungers When I complained I was told tough luck There has always been entertainment on the deck, but on this cruise there was not such entertainment In the past they kept the people pumped up and dancing but nothing excursion desk never open Staff looked like that they had no interest of being on the boat

Terrible service

MSC Musica Cruise Review by Gary Greef

2 people found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Africa
We are frequent MSC cruisers

This was our 10th MSC cruise

And was the worst

Bar service was short staffed and very hard to get a drink

We waited to long

Guest service was rude and non helping

Just the general overall service was terrible

Could not get off at Pamome island and has always been like that for the past 10 cruisers

Only the northern parts

Have never seen or been to Barro lodge Bazzaruto and now pamome

Weather was bad do we didn’t get off the boat to Portuguese island but yet they still charged us for or luxury beach loungers

When I complained I was told tough luck

There has always been entertainment on the deck, but on this cruise there was not such entertainment

In the past they kept the people pumped up and dancing but nothing

excursion desk never open

Staff looked like that they had no interest of being on the boat
Gary Greef’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Ages 13 to 15
Ages 16+
Service
Onboard Experience
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