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My husband and I took this cruise as a celebration of our 25th anniversary. We cruised from New Orleans to Memphis. Pros: excellent food and wait staff. large variety of entrees and dietary needs met. clean staterooms, common areas (except the sticky laminate flooring) variety of hourly activities variety of Premium Excursions Cons: Only one location for dinner, even though alternate venue was advertised average age of cruisers on our cruise looked to be 75 activities geared more to the older crowd, including musical shows in evening cost of Premium Excursions included excursions need to be updated. Several stops had little to see 18.5% per person per day gratutites added at end of voyage(not included in cost) Hotel in New Orleans (included) was filthy This was our first cruise and didn’t know what to expect. There was a lot of “hurry up” then wait, especially since there were so many cruisers with mobility issues.We will not return.

Nice riverboat, but value just not there

American Duchess Cruise Review by PureMichigan53

3 people found this helpful
Trip Details
My husband and I took this cruise as a celebration of our 25th anniversary. We cruised from New Orleans to Memphis.

Pros: excellent food and wait staff. large variety of entrees and dietary needs met.

clean staterooms, common areas (except the sticky laminate flooring)

variety of hourly activities

variety of Premium Excursions



Cons: Only one location for dinner, even though alternate venue was advertised

average age of cruisers on our cruise looked to be 75

activities geared more to the older crowd, including musical shows in evening

cost of Premium Excursions

included excursions need to be updated. Several stops had little to see

18.5% per person per day gratutites added at end of voyage(not included in cost)

Hotel in New Orleans (included) was filthy

This was our first cruise and didn’t know what to expect. There was a lot of “hurry up” then wait, especially since there were so many cruisers with mobility issues.We will not return.
Guest Experience Manager, Guest Experience Manager @AQSC has responded
Hi PureMichigan53, Thank you for taking the time to submit a review regarding your cruise on board the American Duchess. At American Queen Steamboat Company, we strive to deliver a memorable river cruise that exceeds all expectations. I sincerely apologize for any unmet expectations you may have had. Because we value our guest's and their feedback is very important to us, we would like to have the opportunity to discuss this with you. Please contact us at guestrelations@aqsc.com. Kind Regards, Guest Experience Manager
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
PureMichigan53’s Full Rating Summary
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