We were invited by friends to join them as someone cancelled. We were on the same cruise (Symphony) about 7 years ago as well as a seven night European cruise of which both was exceptional.
We made use of your easy embarkmand wich was worth every sent, disembarkation also went smoothly.
No complaints about the ship and cabin, your staff was very friendly and helpfull, entertainment was great.
Unfortunately I must mention the following.
The ship was not as clean and polished as what we are used to.
The food was a big dissapointment, it's as if you are catering for the masses and there is no care in the preperation, meat was very scarce.
No midnight snacs.
Having to pay a ridiculous fee for ambrelas on Pomene Island was a let down.
Your duty free shopping is "Not" duty free, products can be purchased at our normal stores at a much better price.
We will always promote MSC to friends and family as it is a wonderfull experiance, but I do need to request that your high standards aren't lowered for the South African cruises.
Please note that we did have a lovely time, unfortunately we do need to make you aware of areas which needs improvement.
We hope to one day do your Carribean cruise.
The cabin was ok, not our choice as this was originally booked for friends that had to cancel at the last moment, would have booked a room with a balcony.