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Island Princess Review

4.0 / 5.0
Editor Rating
1142 reviews
15 Awards

This was the cruise from Hell!

Review for Island Princess to the Panama Canal & Central America
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Michael Sunde
10+ Cruises • Age 70s

Rating by category


Additional details

Sail Date: Feb 2019
Cabin: Balcony

We chose this cruise because it was going through the Panama Canal. But as you very well know, it sailed right after an abbreviated cruise because of a infecting virus. And yes 3 days into the cruise, my wife got sick. Something she rarely does. She was seen by the medical staff and was told she only had the Flu, yet was quarantined for 24 hours, forcing us to miss our excursion in Cartajena; the one she wanted to do most! (WE were refunded). Then after the 24 our period, a medical person came to check my wife's temperature and vitals. His batteries in his thermometer were bad and the unit wouldn't work. Because my wife is a Medical assistant, she had two thermometers with her. She checked herself with both and had readings of 97.7 and 97.2. The Medic said that wasn't acceptable because they were not calibrated to their scale. He said he was going for batteries but never returned. After 2 hours I went to the medical office to find him, only to learn that the staff had just gone on an additional 4 hour break. My wife was stuck in the cabin 7 hours in addition the original 24. And of course we ate room service with additional gratuities.

I prepaid for the passenger protection plan but was billed when we checked out at the end out our cruise. I was told that was procedure and that I needed to file wit the AON insurance group. Redundant procedure for sure.

Then when reviewing the medical findings it was stated Neg type A and B flu. Positive for a gastrol intestinal Virus. Well I guess that's why a cleaning crew came to our room at all hours, 6 times to disinfect.

Cabin Review


Cabin BC

The cabin was musty when we first entered, only to be covered up by aerosol by the steward. The carpet had no been cleaned lately. Other than that, it wasn't as stately as we were led to believe.

Port Reviews

Colon (Cristobal)

Very enjoyable but the riding through the jungle was a bit short, I thought.

1 Helpful Vote

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