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Sapphire Princess Review

4.5 / 5.0
Editor Rating
1054 reviews
6 Awards

Excellent in many ways but badly let down by poor staff attitude throughout.

Review for Sapphire Princess to the Mediterranean
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Mulguy Boy
6-10 Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Apr 2019
Cabin: Balcony

Ship was not tired as others had advised and we thought it was in good condition.

Embarkation and disembarkation were excellent and UK Customs Checks happened on board 2/3 days before docking at Southampton.

Restaurants were all excellent and we ate in 8 of them. Food was fantastic, however the service from the waiting staff was at best, variable. From shocking to good.Horizons was the worst and the Manager handled our constructive comments about the service, very well. But even now, 6 days after the cruise our overall thoughts and memories are that the service was the poorest we have ever experienced on any cruise. It was so bad it affected our enjoyment of the holiday.

Cabin Review

Balcony

Cabin BE

B614 - Aft - Port. Level 11.

Good location and excellent cabin. Great size, good bed, pillows, shower and TV and On Demand Services.

30 Helpful Votes

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