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Norwegian Jewel Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,389 Reviews

Just came home -- Not Happy with Cruise

Norwegian Jewel Cruise Review by poodletabbyparrot123

0 people found this helpful
Trip Details
  • Sail Date: Mar 2010
  • Destination: the Western Caribbean

This is the first time that I have written a review. I have been on about 18 cruises. This was my first experience with NCL. I will share some pros and cons.

Pros: Stateroom: We had a nice balcony with great views. The cabin was very clean. The shower area was large. There was constant very hot water ( as hot at you want it)in the shower. There were nice robes. The storage space was adequate. there were 2 movie channels on TV. We had ample towels.

Food: There was variety. The staff was accommodating in the restaurants. For example, I didn't like the sushi so they gave me other asian food instead. Overall the food was mediocre to very good.

Entertainment: The shows were great, especially Circ de Bijou ( a must see). There were a variety of venues at night. The casino staff were nice. The comedians were funny as were the "gameshows".

Ship: It was very clean. The decor was tasteful and not overdone. The sailing was comfortable ( even in rough seas). There were nice areas to lay out and great walking/jogging tracks.

Excursions: These were great. We went Scuba diving in both Roatan and Costa Maya. The zip lines in Belize were awesome ( but beware there is a 1+ hour very bumpy ( unpaved ) ride each way to get there.

Cons: ' Stateroom: The balcony was very small. We couldn't eat on it at all. The bed was extremely uncomfortable. The television was very tiny and outdated for such a young ship. There wasn't much too watch except for the movie channels, which weren't operating about 1/2 the time.

Food: The restaurants were expensive and a waste of time. For example, Cagney's Steakhouse cost $75 extra for the three of us and the food was marginal. The sushi was also awful. The best food was in the Tzars Dining Room ( no extra charge)-I wish we knew that before wasting so much money on the "specialty dining". Since the tips are automatic, the dining staff did not go out of their way. There were no trays in the buffet area so we needed to juggle out food and drinks. No-one came around with coffee/tea or to ask if we needed anything. I have been on other cruises where service was the norm. The room service was very limited and it took a long time.

Entertainment: There was very little to do during the day. Bingo was very expensive ( the most that I have ever paid). Many activities revolved around selling. Some example of this included the art show and the jewelry shows. There were some quiz type programs that were fun but there were no token prizes for the winner ( t-shirts would have been nice). There were no ice carving or food carving shows.

Ship: The lobby was nothing special . The ship was confusing to maneuver. The pools and hot tubs were completely inadequate. There was an adult only area that was adjacent to the kids area ( not private and quiet like other ships). There was no set age for the adult hot tubs ( 2 small) or pool so that there were always young teens crowding them. There were 4 tiny hot tubs only-extremely inadequate. There was a sauna/steam room/quiet area/therapy tub that cost $99 a person for the week. On Celebrity, for example, those areas are free ( for adults only). Also, there was eating and drinking allowed in the pools and hot tubs: It was really yucky.

Excursions: Overall they were great. The only con is that the private island was small. We also were unable to find lounge chairs- there were not enough.

Overall I had a great time but, this will be our last Norwegian Cruise. For about the same price, once you take into consideration the "extra costs" for NCL, we can sail on Royal Caribbean or Celebrity: much classier lines.

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The scuba diving was great but there was a hidden charge for equipment ( it was a good thing that we had some cash) which no-one warned us about.

Belize City

The zip line was great! The only caveat is that there is a 1plus hour bumpy ride each way.

Costa Maya

we had a great scuba experience . the dive shop was extremely nice. we loved the contained shopping/food/entertainment area , which had a pool in the middle of it.

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