Without a doubt, we had a great cruise on Sojourn Oct-Dec 2018, pretty much flawless, so we booked a 94 day cruise( Auckland to Cape Town). Total disappointment, the entire cruise was fraught with inconsistency in service and chaos in dining rooms and bars. To say the least, we were disappointed in Seabourn Service standard not even 1 star.
These are the highlights (tongue in cheek):
Bar staff totally disorganized and inexperienced ( served gin/tonic with stick of olives)
Excellent, a haven of refuge from all the chaos on board and welcome sanctuary after out on tours