This was a family cruise with grandparents, parents, and grandkids.
The grandkids loved the Ocean Kids Club. We had to pry them away every time we went to pick them up because they were having so much fun.
On day one our cabin steward introduced himself and asked if we would like the cabin serviced in the mornings between 9 am and 1 pm, in the early evening, or both. We told him we would like both so we could get fresh towels again in the evening after returning from the pool, etc. We also asked him for a second drinking glass in the bathroom. The glass never showed up...all week. And, our cabin was serviced once a day anywhere between 9 am and 3 pm, not at the time or frequency that we were told it would be done at the start of the cruise.
Cabin was generally OK. There was a loud squeal around our deck door when the wind blew. The door seal needed to be replaced.