MSC Splendida Cruise Review by Two 2 Tango
- Sail Date: January 2019
- Destination: Middle East
The flight was very good and we were transferred to the ship by about 8:30 in the morning, we expected to have to wait until after lunch to board but were shown through to check in and were on board by 9am and offered breakfast in the dining room. Our luggage arrived quite soon and we were able to get changed and freshen up before lunch. It was nice to see some familiar faces from other ships among the staff, and they went out of there way to make us welcome.
We have sailed on Splendida previously so knew what to expect, but there were some changes that had been made presumably to suit Arabic tastes, One change in particular was a bar only playing Arabic type music, the bar seemed quite empty most nights; and this bar had always been full and buzzing on previous cruises.
We did find the dinner service to be very slow, we were on first sitting (6:30) and we only just completed our meal by 8:30 when the second sitting were waiting to come in. On one evening we were served our starter and the dirty plates were still on the table half an hour after we had finished. I cleared the table myself and gave the plates to the waiter, as you can imagine that caused quite a fuss and service improved the following night but then slipped again. There was another issue with a sharp foreign body in my wife's soup, we are still waiting for a good explanation why it was there. We used the restaurant for most of our meals though when we did use the buffet it was fine.
The cabin was very good and a good size though fittings are looking a bit shabby and a bit more attention need to be taken regarding cleaning in the corners, but with too many cabins to service it must be hard for the staff.
Mentioning the staff, everyone we met was always willing to serve you with a smile and a chat, we never had to wait long in the bars, if you just sit there and expect them to find you then you may have a wait. If you see the waiter/waitress then just stand up and wave your cruise card and they will acknowledge you, it always worked for me.
Disembarking was a breeze though it was early in the morning (3:30) we were transferred to the airport at Dubai, it's very large and flashy but there was enough going on to keep you amused until the flight.
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