Picked the Cruise because of our many Viking River cruises and their fantastic service - and the itinerary that gets you to the Holy Land. Our first Viking Ocean was the Baltic in Summer of 2017 and Needless to say we were unimpressed with the service as we expected it to be equal to the River cruises - It is not - Many times had to get our own drinks, utensil etc - Food was spectacular, but restaurant serve slow at best and mediocre. It was exactly the same on this cruise 18 months later - So no improvement to speak of.
More Comments - Room service for breakfast was punctual but quite often food was barely warm, but always a problem when so many to deliver in a small amount of time. Actually the fact that you could get room service though is a plus. As for their free wine/beer lat lunch/dinner has improved. Baltic one beer one wine - At least this time you had choice of beers - However having only a single wine at a meal - one white one red, if you did not like it you are paying then on for each glass. You should have all the wines available each night and let diners choose - OH and with the Crystal/Regent/Silver Seas/Seaborne providing most all drinks free and no mandatory tipping (30 per day per pax), certainly makes those four more attractive even in price. On Crystal, by the second visit to our favorite bar she remembered our drinks and on the third visit she was following us to a table with our drinks - You did have one male waiter do his best and eventually knew what we wanted but always had to ask first before bribing them.
ON the PLUS PLUS side - Ship spectacular, crew very helpful, on/off as good as you can expect with 900 people, Staff taking care of rooms at the top of my list - Helpful and attentive. check in check out fantastic.
Excursions - The freebies are just drive byes and a waste of time - We did were trying to fit two good ones in each day, but some were so long we could just not do it.
The spa prices were ridiculous, more than the Crystal trip I went on and 3 times Holland America. The thermal pool reeked of chlorine so bad, (being chlorine sensitive) I could not even use the steam room, snow room, or thermal lounges. Huge disappointment.
Will I go on another Viking Ocean, not sure. Right now they are a slight cut above Holland America but Holland is about 25% cheaper so their you have it -
I have done 8 river cruises and will river cruise with Viking again. I feel like royalty on their River Cruises
Next Ocean might be Seaborne or other top 4 or maybe go cheaper and hit Holland but book a suite and still be 1/2 of Vikings cheapest room.
Cabin was well apportioned, very comfortable, well maintained, and in great shape.Room stewards were top notch and really took care of us.
Museum Spectacular but guide seemed more interested in listen to herself. So I went on with out the guide and read signs. So criticism is the guide not the Museum.View All 65 Archeological Museum Reviews
great location for drinks and viewing the Acropolis
The resuarant was great but the cobbled stairs getting to it was rough on us older folksView All 3 Culinary Tour Reviews
Very windy, but great museum (jewelry) and the guide led us through the city which is quite unique.View All 2 Archaeological Museum Reviews
Absolute lousy Guide, but the ruins were spectacular. Most of us just went off on our own.View All 6 Ruins of Kameiros Reviews
I think it was this one - We saw Apollos temple, and the castle that was being excavated. All was good but was supposed to have and archaeologist and we did not. Viking refund tour fees for all.View All 3 Kolossi Castle Reviews
Outstanding Guide and history. Loved it
Cannot back up and clicked wrong button for Haifa - Took long day Sea of Galilee - Recommend this tall = SuperbView All 0 Acre Walking Tour Reviews
Nice tour - poor guide - Had great time anyway - recommended
Also cannot back up - In Jerusalem also dis church of the sepulcher among others - WOW Recommended to AllView All 57 Knossos Palace Reviews
Unbelievably fantastic. Recomment to allView All 505 Pompeii Walking Tour Reviews
Big crowds but worth the waitsView All 122 Sistine Chapel Reviews
RecommendedView All 131 St. Peter's Basilica Reviews
Outstanding -View All 140 Vatican Museums Reviews