Absolutely the worst cruise iv ever been on. Me and my mother have been cruising together sense 2009 and I can honestly say inspite of the great price I would never recommend MSC nor cruise with them again.

To start with when we arrived we found out after ordering a Corona and coke that yes the drinks are free with the drink package but there are surcharge fees (hidden fees) for every drink and the price for the same drinks doesn't stay the same throughout the ship. Once we got to our room (AFTER THE ANNOUNCEMENT THAT ROOMS WERS READY) the bathroom was still dirty. In addition to all the rooms on our side being dirty or needing something our bathroom was visibly dirty with sand, a ring around the tub and no washcloths or towels in site. We found our steward who was in another room to inform him that we were going to need 4 face clothes everyday and our bathroom was dirty. More housekeepers were brought over by a man In white to help...the day went on.We went to dinner,came back room was clean and had 2 face cloths. At that time we noticed the sharps container that my mother requested weeks prior to embarking was missing. We phoned the steward to bring us one.

Day 2 midday my mother's bed fell... She is not even 200lbs but her whole matress fell to the floor. We let the steward know who said ok. We went to lunch,got in the whirlpool came back it was fixed. We had "complimentary breakfast" tags to put on the outside of the door. We filled it out took a nap and went to dinner. We returned and while the beds had been made we had no new rags or towels for the next day even though we had asked for them. Read more