Whilst this was a short cruise to Belgium I do wonder if Cunard are even bothered about missed opportunities with "new to the brand" cruisers. We are 'suite' cruisers 2-3 times a year and in our 40's, surely a demographic the company might be keen to impress for our future cruise dollars?
As Queens Grill guests we were allowed to the front of the line but very little else to impress or separate the significant amount of money the short break cost. The embarkation was easy but again a very lackluster nod of a few heads as we boarded, nobody directing any joiners or nobody/nothing with a genuine welcome.
The stateroom was beautifully presented, well equipped and meticulously maintained. The 'butler' team were nearby and thankfully gave us a genuine welcome that we've come to expect.
Overlooking the stern of the ship there is a LOT of vibration and movement. It woke me several times each evening where I had to rearrange hangers/glasses/wardrobe doors!
Now that taxis are prohibited from entering the port and ship-side it makes it much less attractive to visit in your own time.
The terminal and parking valet (paid for) system worked very well.