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MSC Meraviglia Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
469 Reviews

Fabulous experience, so why the poor reviews?

MSC Meraviglia Cruise Review by rivaview

6 people found this helpful
Trip Details
  • Sail Date: Nov 2018
  • Destination: the Western Mediterranean
  • Cabin Type: Fantastica Inside Stateroom

I have cruised before, but my wife had not, and she was looking for "an over the top" experience". So I began searching for big ships doing the Mediterranean in November.

MSC had a lot of ships and the Meraviglia is one of the top 10 largest ships afloat, very new, and the video was amazing. The reviews however, were anything but amazing. Like lukewarm and even negative reviews about our favorite restaurants, I have learned that most negative reviews are more about missed/too lofty expectations than reality. The biggest gripes about the Meraviglia seemed to be food and staff. Since the boat is so high tech and wondrously equipped, no one really complained about the ship. Sure enough, even our tablemates as well as others on board echoed the Cruise Critic complaints. They ranged from now having butter and iced tea (both free, readily available) to non English speaking staff who were "unfriendly". If your attitude is "I am the guest and I expect to be served", you will be disappointed. If you engage the staff with your own smile and understand they work 11 hours a day, even my first time cruising wife was amazed at how every waiter and staff person smiled back.....even when they had to say "no" (like when we were late for dinner and the gatekeeping waiter apologized saying he was not allowed to let anyone in past 7:45, so I asked him to ask for his captain, which he did, and of course, the captain, his boss, let us in). MSC offers the lowest prices afloat for the most interesting itineraries and the newest boats.....but unless you are traveling Yacht Club, you just cant expect white glove service--but you can expect politeness and cleanliness and entertainment and "service". And we got all of this and more. Dinner. We only ate at the standard Waves Restaurant. Three sittings, We were the second. The appetizers and desserts were great, the entrees, though varied were not as good and need improvement. Not to worry though because the astonishing buffet, open 20 hours a day, had stupendous selections of excellent food from simple salads, to homemade pizza, Halal and ethnic specialties, rotisserie *the roast veal carved to order was smashing), plus an on board mozzarella factory (you could see it being made) that ensured great caprese salads and more. And they changed the offerings every day! Housekeeping. In a word, perfect. No goofy doorknob hangers telling staff to clean up the room. Just press a button. Spotless. The Room. We opted for an admidships deck 12 interior cabin because my wife was worried about seasickness. The cabin was huge, with a queen plus bed, great pillows, lighting, etc And the bathroom has the best shower afloat in my experience with infinite hot water! And a blow dryer!. Staff. What a great group of waiters and support staff rom Central America to Ukraine and Africa. Just knocked themselves out to please! It surely helped that we engaged them instead of treating them like servants. Prices: For 5Euros we got any two items delivered free to our room. Drinks were 6Euros. The best ice cream and chocolate (made on the boat) were $1-3Euros. The coffee, water, tea, ice tea, etc. were all free at the buffet. So no complaints about the "extras" The experience: 32 elevators, four pools, an arcade full of shops, sky bars, full size basketball court, full size bowling alleys and a water slide that went OVER the edge of the ship, outstanding singing and dancing "Broadway" type shows and Swarovski glass staircases made onboard life hugely satisfying. The guests. Where were all the seniors? This was the first cruise I have ever been on where there were so many families, disabled people, young honeymooners, babies, kids, etc. from so many different countries. A true multi-cultural experience. Our table mates were from the Dominican Republic (an MD and his wife), honeymooners from Colombia, and a couple from Florida. A great itinerary and all of the above for $1300 for 7 nights? Yup, and we cant wait to go again!


rivaview's Full Rating Summary
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Value For Money
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Cabin Review

Fantastica Inside Stateroom
Cabin I2 12236

Large, spacious, great bed, pillows, individual heating, state of the art TV, perfect bathroom with best hot water shower ever and airplane type toilet with that amazing whoosh flush!


Port & Shore Excursion Reviews

Private Tour

Private 6 person tour with ItalyTours EU, best of Rome, 6 hours, 100E each including port to port. The boat docks an hour away from the city, so having a car or van take you right from the ship saves time. Great driver and guide, highly recommended.

View All 157 Private Tour Reviews
Barcelona

What an amazing city. The ship docks within walking distance of the main boulevard, Las Ramblas. You can walk for a few kilometers admiring the broad streets and marvelous buildings then a 15 minute walk to Gaudi's masterpiece Sagrada Familia church. Just a beautiful city, clean and clearly well loved by its citizens!

Malta (Valletta)

Hop on Hop off bus takes you around the island....a must see stop is the walled fortress city of Mdina, famous for its handblown glass and its architecture. Charming, beautiful island!

City Tour

Rich history, lots of churches and public squares....great street food lunch in the market!

View All 30 City Tour Reviews
Monreale Walking Tour

A great cathedral overlooking the city, well worth the visit!

View All 13 Monreale Walking Tour Reviews

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