This cruise was free so we decided to give it a try. We have been on at least 15 cruises prior to this one. Overall services were quite poor. Bar service and pool service were awful. Could never get a chair at the pool unless u “saved seats” about 6 a.m. Entertainment was mediocre. Food was at best average. Only good thing was ports of call. Never again. First nite on cruise a woman fell while dancing in a club. She was down.. on the floor.. for 47 minutes until medical help came. When help finally arrived , they never even put a collar on her neck. Just “ rolled her onto the stretcher.” There were serveral other issues which I will not address due to the fact that we will never again go on Norwegian cruise line. Only good thing is that we met some lovely people. Thank God!!
No complaints other than most room stewards would at least introduce themselves and greet us. Not on Jade.