The ship itself is beautifully designed, with amazing detail in the furnishings. Everything was clean and shiny. The staff that we encountered was helpful, in particular our cabin steward, Jason. The pool areas were never crowded, and it never felt as if there were 5000+ passengers sharing the ship with us.
We traveled with my 10 year old daughter who loved the pools and the slides. The shows were great entertainment for all ages, with a very talented cast. The food in the buffet was good, although it got very crowded at times. We ate dinner in the Silver Dolphin about 4 times and the service and food was excellent.
Embarkation at Marseille was very smooth - we didn't have a very long wait at all. All cities were fairly accessible from the port, except for Barcelona and Marseille, where you have to get a bus/taxi/Uber into the city if you don't feel like walking for miles and miles! We did not do any MSC excursions, but rather chose to walk around and get the feel of each city, or do a hop on/hop off bus tour.
Comfortable beds, excellent service form Jason, good bathroom facilities, no noise form the passage