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We chose this cruise ship because it was casual and required not set seating times to dine.We did not want to dress up and wanted the flexibility to eat when and where we wanted to. The specialty restaurants were very good. We liked Cagney's the best followed by Le Bistro and Moderno. We didn't care for Chin Chin. The chicken and pork dishes were not too tasty. We loved the breakfast at Tsar's Palace and enjoyed overlooking the water. The wait staff at the specialty restaurants were amazingly attentive. They made excellent recommendations. Azure was a nice restaurant. We went to work out at the Fitness Center four times during our cruise. The equipment was only fair. The treadmills were average. The cross trainers were not constructed to be able to use the arm bars and had a poor design. Several pieces of the equipment were out of order. There was no interaction with the staff in the fitness center. The view from the fitness center was wonderful and there were always plenty of clean towels. Loved shopping on board at the duty free shop. Staff was helpful and made us feel valued. We enjoyed nightly entertainment in Stardust Theater. Performances were excellent and wait staff was superb. Fun to enjoy the show and have a drink at the same time. Loved the variety of shows. Getting on the ship to embark was long and tiring after a full day of travel. There was a fair amount of disorganization about directions, lines and where to go. Needs to be more organized and much speedier. Shore excursions were good except for one which was cancelled the week before we left on the cruise. It was the Rain Forest Island Adventure and we were disappointed as that was the one we were looking forward to the most. Refund was prompt at least.

Alaska Dreaming

Norwegian Jewel Cruise Review by patzlotnik

4 people found this helpful
Trip Details
  • Sail Date: September 2018
  • Destination: Alaska
  • Cabin Type: Mid-Ship Mini-Suite with Balcony
We chose this cruise ship because it was casual and required not set seating times to dine.We did not want to dress up and wanted the flexibility to eat when and where we wanted to. The specialty restaurants were very good. We liked Cagney's the best followed by Le Bistro and Moderno. We didn't care for Chin Chin. The chicken and pork dishes were not too tasty. We loved the breakfast at Tsar's Palace and enjoyed overlooking the water. The wait staff at the specialty restaurants were amazingly attentive. They made excellent recommendations. Azure was a nice restaurant.

We went to work out at the Fitness Center four times during our cruise. The equipment was only fair. The treadmills were average. The cross trainers were not constructed to be able to use the arm bars and had a poor design. Several pieces of the equipment were out of order. There was no interaction with the staff in the fitness center. The view from the fitness center was wonderful and there were always plenty of clean towels.

Loved shopping on board at the duty free shop. Staff was helpful and made us feel valued.

We enjoyed nightly entertainment in Stardust Theater. Performances were excellent and wait staff was superb. Fun to enjoy the show and have a drink at the same time. Loved the variety of shows.

Getting on the ship to embark was long and tiring after a full day of travel. There was a fair amount of disorganization about directions, lines and where to go. Needs to be more organized and much speedier.

Shore excursions were good except for one which was cancelled the week before we left on the cruise. It was the Rain Forest Island Adventure and we were disappointed as that was the one we were looking forward to the most. Refund was prompt at least.
patzlotnik’s Full Rating Summary
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Cabin Review

Mid-Ship Mini-Suite with Balcony
Cabin MA 11566
Overall our cabin was fair. We did have several issues requiring maintainence during our cruise experience. Our room safe did not work and we called for repair. Staff was able to fix it and responded promptly. Our bathroom toilet stopped flushing twice during the week, requiring two calls to repair. This was an annoyance. The first night we were unable to enjoy a hot shower as no one explained the shower system to us when we called guest services. We put in a repair request and either someone fixed it for us and reset the apparatus. One night the A/C did not function properly and we called for a repair. The mechanic came promptly and opened the flow vent in the ceiling which was better. Overall the room had a musty moldy smell and needed some fresh furnishings. The shower and bathroom combo were a decent size compartment.
Deck 11 Inside Cabins, Suite Cabins

Port & Shore Excursion Reviews