We selected the Ovation for our 5th cruise with Seabourn as it was a new ship with an interesting itinerary that included several less travelled ports where one did not face hoards of tourists. Our previous cruise was on Silversea as the Seabourn itinerary was sold out. Silversea fared quite favourably in terms of service and food but the Silver Shadow was badly in need of refurbishment.
The Ovation is a beautiful ship and spacious. We rarely had difficulty finding a seat anywhere. The cabins are spacious, well designed and functional with great bath and shower facilities. Our stewardess Maggie was very good and unobtrusive doing most of the housekeeping while we were out of the cabin. She did a great job of tracking down the beers and wines that we liked best and kept them well stocked. Turndown was great with nightly chocolate.
Overall food quality was very good however on several occasions in the Colonade, at breakfast and lunch, the staff was overwhelmed with the number of people they had to serve. Even in the Restaurant at dinner the staff was occasionally overwhelmed. No complaints about any individuals as most were friendly and worked hard BUT there was not enough of them to provide the level of service provided on the smaller ships.
The Keller was a relaxing, quiet retreat from the hustle and bustle of the Restaurant with great service however the limited menu and food was disappointing especially the lamb that did not come close to the lamb served in the Restaurant and Colonade. On the plus side the Dover sole was the best anywhere.
The shore excursions to several less travelled ports were generally very good. Hamburg, Lubeck, Berlin, Klaipeda, Saarema, and Turku were outstanding. The sail away in Szczecin was fantastic with the 3 cannon, 3 volley salute from the Prussian guard.
Peter Damisch enrichment lectures were excellent.
Most annoying was the lack of USB charging ports in the cabins and slow internet service. Whoever designed the ship sure messed up on this. In addition, the price charged for the terrible internet service was outrageous. Time for Seabourn to include this in the cruise fare. Seabourn is the only "luxury" cruise line to charge extra for internet.
Apart for the internet and occasional service gap a good cruise - definitely 4 star but not 5.
Quiet as not located under the pool deck.