My Wife has mobility issues and sometimes require the use of a wheelchair. Upon arrival we quickly discovered the hallways were block with luggage and impassible with the wheel chair, same as when we arrived back in Fort Lauderdale. Deck loungers would get scattered around again blocking passage and some steps never had handrails. Labadee beach is also NOT wheel chair accessible. If you, or a loved one has mobility issues you'll probably should reconsider this ship.
Being our first cruise we asked lots of questions but typically got wrong, or conflicting information, causing unwanted frustration.
As big as the ship is, it was terribly over crowded. Long line ups for just about everything, people pushing, shoving, skipping lines, etc. Majority or fellow passengers tended to be rude / ignorant (perhaps a side affect of the over crowding). Forget any shows unless you made reservations long in advance.
Shore excursions were "OK", St Maarten has a pretty beach, but the rest of the island resembles a war zone (building destroyed / devastated). Peurto Richo is pretty but not a lot to see. Labadee was a horrible experience. Like I said NOT wheel chair accessible!! Even though I was told by a person, in shore excursions, it was! Try pushing a wheel chair through sand in 36 deg C heat.
The main dining hall was fantastic, but the rest of the food was on par with a carnival or caferteria food, unless you made reservations with one of the restaurants that were not included with your meal package.
The ship is beautiful, cabin great and the crew fantastic. If you don't have mobility issues or don't mind being over crowded you might like this......
The cabin was great, no issues