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We chose 5his cruise because of the itinerary. Asia. We started in Singapore. Embarkation was easy and quick. Lunch in the dining room seemed to take forever, but since 5he cabins weren’t ready, it didn’t really matter. We found out at that time that no bread is served with lunch entrees unless you ask for it. Dinner was supposed to start at 5, but because of the life boat drill, the room wasn’t set up until almost 6. It would have been nice if one of the many staff coming and going would have mentioned that. The second day on board, we went to lunch in the dining room and got the same menu as the first day. We told our server about it thinking it was a mistake. She said the lunch in the dining room is always the same. But since there are several dishes to choose from, that makes it different. We ate in the buffet from then on. The buffet was almost as bad or maybe worse when you consider that nothing was really fresh, except the fruit. Grilled cheese sandwiches were made one day for breakfast. All of them on display were hard and cold. I asked if they had new ones. The server opened a cooler door and pulled out already grilled cheese sandwiches and gave me one. It was not crisp or even warm. Many of the buffet dishes were like that; pre-made and stored until needed. They didn’t even rotate items. They just filled in the empty slots with items they pulled out of storage. Plus everything was the same day after day with about 8 items that changed depending on the theme of the day. Very disappointing. Our room was ok. Bed sagged in the middle and was a little lumpy. I slept ok on most nights. Our cabin steward did a good job cleaning our room, but e often didn’t get around to us until late morning. Most times our room was not turned down until well after dinner. Since the entertainment was only so so most nights, that meant we either had to leave the room again, or skip turn down service. Burn the Floor and Le Cirque Bijou were AWESOME!, the best shows we’ve ever seen on a cruise ship. The rest of the entertainment was typical cruise ship singing, comedy and magic. Things to do during the day included things like sexy leg contest, trivia and bingo. They tried to do a painting class, but the instructors didn’t really have the experience to teach the class. There was no help or guidance. The subjects were too complicated and the time limit too short for beginner painters. People didn’t tend to sign up twice. Too bad because I was looking forward to that. The rest of the things to do involved either spending money or dumbing yourself down to actually enjoy. Things like the not so newly wed game was just an attempt to humiliate yourself to win a t-shirt. Not what I call fun. We took a shore excursion to visit a castle in Kyoto Japan, plus a pagoda. The write up sounded like something we’d like. After all, it’s a UNESCO site. Well, it was a 2 hour bus ride to the first site. Along the way our guide tried to engage us in learning more about the places we were going to see, but her accent was so pronounced that we could only interpret one word out of 4. About half of our bus was German, so they talked when she talked making that much harder to hear her. The castle was just an old wooden square separated by painted panels into square rooms. It might have meant more if we had time to read the placques next to each room. NCL had at least 10 buses doing this trip, so the castle was crowded. I got shoved many times during our visit. Lunch, however, was Amazing! It was another boring 2 hour ride back to the ship. Overall, the tour was not worth the time and definitely not worth the money. We are Platinum Plus latitudes reward members. We have seen the experience of cruising with NCL go from excellent to average. We’d say they’re a half step up from Carnival cruises. That may change since we’ve heard that Carnival is improving. We have no plans to sail with NCL again.

You get what you pay for

Norwegian Jewel Cruise Review by bonmarche

4 people found this helpful
Trip Details
  • Sail Date: March 2018
  • Destination: Asia
  • Cabin Type: Oceanview Picture Window
We chose 5his cruise because of the itinerary. Asia. We started in Singapore. Embarkation was easy and quick. Lunch in the dining room seemed to take forever, but since 5he cabins weren’t ready, it didn’t really matter. We found out at that time that no bread is served with lunch entrees unless you ask for it. Dinner was supposed to start at 5, but because of the life boat drill, the room wasn’t set up until almost 6. It would have been nice if one of the many staff coming and going would have mentioned that.

The second day on board, we went to lunch in the dining room and got the same menu as the first day. We told our server about it thinking it was a mistake. She said the lunch in the dining room is always the same. But since there are several dishes to choose from, that makes it different. We ate in the buffet from then on.

The buffet was almost as bad or maybe worse when you consider that nothing was really fresh, except the fruit. Grilled cheese sandwiches were made one day for breakfast. All of them on display were hard and cold. I asked if they had new ones. The server opened a cooler door and pulled out already grilled cheese sandwiches and gave me one. It was not crisp or even warm. Many of the buffet dishes were like that; pre-made and stored until needed. They didn’t even rotate items. They just filled in the empty slots with items they pulled out of storage. Plus everything was the same day after day with about 8 items that changed depending on the theme of the day. Very disappointing.

Our room was ok. Bed sagged in the middle and was a little lumpy. I slept ok on most nights. Our cabin steward did a good job cleaning our room, but e often didn’t get around to us until late morning. Most times our room was not turned down until well after dinner. Since the entertainment was only so so most nights, that meant we either had to leave the room again, or skip turn down service.

Burn the Floor and Le Cirque Bijou were AWESOME!, the best shows we’ve ever seen on a cruise ship. The rest of the entertainment was typical cruise ship singing, comedy and magic. Things to do during the day included things like sexy leg contest, trivia and bingo. They tried to do a painting class, but the instructors didn’t really have the experience to teach the class. There was no help or guidance. The subjects were too complicated and the time limit too short for beginner painters. People didn’t tend to sign up twice. Too bad because I was looking forward to that. The rest of the things to do involved either spending money or dumbing yourself down to actually enjoy. Things like the not so newly wed game was just an attempt to humiliate yourself to win a t-shirt. Not what I call fun.

We took a shore excursion to visit a castle in Kyoto Japan, plus a pagoda. The write up sounded like something we’d like. After all, it’s a UNESCO site. Well, it was a 2 hour bus ride to the first site. Along the way our guide tried to engage us in learning more about the places we were going to see, but her accent was so pronounced that we could only interpret one word out of 4. About half of our bus was German, so they talked when she talked making that much harder to hear her. The castle was just an old wooden square separated by painted panels into square rooms. It might have meant more if we had time to read the placques next to each room. NCL had at least 10 buses doing this trip, so the castle was crowded. I got shoved many times during our visit. Lunch, however, was Amazing! It was another boring 2 hour ride back to the ship. Overall, the tour was not worth the time and definitely not worth the money.

We are Platinum Plus latitudes reward members. We have seen the experience of cruising with NCL go from excellent to average. We’d say they’re a half step up from Carnival cruises. That may change since we’ve heard that Carnival is improving. We have no plans to sail with NCL again.
bonmarche’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
Onboard Experience
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Cabin Review

Oceanview Picture Window
Cabin OA 8114
Our window needed painting and a new mattress would really help. Our toilet stopped flushing a couple of times, but it was always fixed the same day. We always had noises at night. Sometimes it was a humming sound and sometimes it was docking noises. It was loud enough to wake me up.
Deck 8 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

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