Norwegian Jewel Review

4.0 / 5.0
2,358 reviews

You get what you pay for

Review for Asia Cruise on Norwegian Jewel
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bonmarche
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: Mar 2018
Cabin: Oceanview Picture Window

We chose 5his cruise because of the itinerary. Asia. We started in Singapore. Embarkation was easy and quick. Lunch in the dining room seemed to take forever, but since 5he cabins weren’t ready, it didn’t really matter. We found out at that time that no bread is served with lunch entrees unless you ask for it. Dinner was supposed to start at 5, but because of the life boat drill, the room wasn’t set up until almost 6. It would have been nice if one of the many staff coming and going would have mentioned that.

The second day on board, we went to lunch in the dining room and got the same menu as the first day. We told our server about it thinking it was a mistake. She said the lunch in the dining room is always the same. But since there are several dishes to choose from, that makes it different. We ate in the buffet from then on.

The buffet was almost as bad or maybe worse when you consider that nothing was really fresh, except the fruit. Grilled cheese sandwiches were made one day for breakfast. All of them on display were hard and cold. I asked if they had new ones. The server opened a cooler door and pulled out already grilled cheese sandwiches and gave me one. It was not crisp or even warm. Many of the buffet dishes were like that; pre-made and stored until needed. They didn’t even rotate items. They just filled in the empty slots with items they pulled out of storage. Plus everything was the same day after day with about 8 items that changed depending on the theme of the day. Very disappointing.

Cabin Review

Oceanview Picture Window

Cabin OA

Our window needed painting and a new mattress would really help. Our toilet stopped flushing a couple of times, but it was always fixed the same day. We always had noises at night. Sometimes it was a humming sound and sometimes it was docking noises. It was loud enough to wake me up.

Port Reviews

Singapore

We did our own exploring. We found it easy to get around by train and walking. There were lots of things to see.

Da Nang

Nothing to see or do on your own. You couldn’t get out of the port area unless you paid for a taxi or bus. The ship sold bus tickets for $30.

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