My wife and I have cruised over 80 times in the last 10 years. Typically on Royal Caribbean-Diamond Plus; NCL-Platinum Latitudes; Celebrity and Princess. All have pluses and minuses, but we are not new to cruising. Lately, we have cruised primarily NCL, due to knowledge of the staff and captains on the various ships.
We decided to try the upscale Oceania cruise line for a trip to Tahiti this January/February 2018. Booked Penthouse suite with Butler and expected "great things"
Cruise from Tahiti was late boarding due to Noro Virus. Service was about as bad as it gets on a cruise the first day-no announcements! Butler was not nearly as good as what we have on NCL or Celebrity-forgetful, and always rushed. None of the staff was friendly.
Cabin is nice, but not as good as Penthouse on Celebrity, and at half the price of Oceania