1. Home
  2. Cruise Reviews
  3. Seven Seas Navigator
The Ship: The hull started life as a Russian satellite tracking ship. It's beginning to show its former self. There was a lot of rust and despite a refit a few years ago, it's looking old. A metal flashing came off a stair when I walked up an exterior stair. I moved it out of the way so no-one would trip over it and reported it to the crew. It was still there at the end of the cruise. The cruise had ~360 passengers on board of a capacity of 500. The crew said it felt empty. I can't imagine another 140 passengers on the ship. The common areas were crowded in the evenings with 360 passengers and the dining rooms were quite busy. The Food: The food was mediocre and very rich. There was a sameness to the food that got boring quite fast. It was hard to get a simple, good salad. Most things had a heavy sauce. Considering the average age of the passengers, it seemed like the cooks were trying to kill off their clientele with cream and salt. Much of the food was bland, other than the salt. The wait staff was excellent and remembered preferences. They tend to push the wine of the day, but you could ask for a different wine. There were premium wines available for an additional fee. The steakhouse, Prime 7 was mediocre. The caesar salad dressing was a gloppy mess. The filet was thin and overcooked (ordered medium rare, came well done), the ahi was also overcooked. The Sete Mare restaurant served Cioppino that was very salty and very overcooked. My wife's sea bass was good. Room service was a limited menu and good or bad, depending on what was ordered. Coffee was inconsistent in quality. The Entertainment: With one exceptional show, most of the theater shows seemed like high school productions. There was a piano player and a guitarist onboard. They were personable, but after a few days, you had heard all there was to hear. Most of the music on board was geared toward people in their 80s or older. My wife and I are around 60 and the music seemed to us like the stuff our grandparents listened to. The in-cabin movie selection was excellent and varied. The internet: It's a good thing it was included in the price of the cruise, because it was inconsistent and cumbersome to use when it worked. The Service: The service was excellent and they seemed to be falling over themselves to make the passengers happy. They seemed genuinely concerned with doing their best. The excursions are weather dependent and it was winter, so some were better than others. The Ensenada trip to a closed off-season hotel was bleak. The pool was too cold to swim in and the place was deserted most of the time. We did a cruise to the Caribbean on the Celebrity Eclipse a few years ago. Everything about that cruise (except similar excellent service) was better—and at 25% of the price of this Regent cruise. Perhaps the NCL purchase of Regent is the reason. This is not the Regent of the past.

Regent quality has really tanked

Seven Seas Navigator Cruise Review by eastofhawaii

74 people found this helpful
Trip Details
  • Sail Date: December 2017
  • Destination: Hawaii
  • Cabin Type: Master Suite
The Ship: The hull started life as a Russian satellite tracking ship. It's beginning to show its former self. There was a lot of rust and despite a refit a few years ago, it's looking old. A metal flashing came off a stair when I walked up an exterior stair. I moved it out of the way so no-one would trip over it and reported it to the crew. It was still there at the end of the cruise.

The cruise had ~360 passengers on board of a capacity of 500. The crew said it felt empty. I can't imagine another 140 passengers on the ship. The common areas were crowded in the evenings with 360 passengers and the dining rooms were quite busy.

The Food: The food was mediocre and very rich. There was a sameness to the food that got boring quite fast. It was hard to get a simple, good salad. Most things had a heavy sauce. Considering the average age of the passengers, it seemed like the cooks were trying to kill off their clientele with cream and salt. Much of the food was bland, other than the salt. The wait staff was excellent and remembered preferences. They tend to push the wine of the day, but you could ask for a different wine. There were premium wines available for an additional fee.

The steakhouse, Prime 7 was mediocre. The caesar salad dressing was a gloppy mess. The filet was thin and overcooked (ordered medium rare, came well done), the ahi was also overcooked.

The Sete Mare restaurant served Cioppino that was very salty and very overcooked. My wife's sea bass was good.

Room service was a limited menu and good or bad, depending on what was ordered. Coffee was inconsistent in quality.

The Entertainment: With one exceptional show, most of the theater shows seemed like high school productions. There was a piano player and a guitarist onboard. They were personable, but after a few days, you had heard all there was to hear. Most of the music on board was geared toward people in their 80s or older. My wife and I are around 60 and the music seemed to us like the stuff our grandparents listened to.

The in-cabin movie selection was excellent and varied.

The internet: It's a good thing it was included in the price of the cruise, because it was inconsistent and cumbersome to use when it worked.

The Service: The service was excellent and they seemed to be falling over themselves to make the passengers happy. They seemed genuinely concerned with doing their best.

The excursions are weather dependent and it was winter, so some were better than others. The Ensenada trip to a closed off-season hotel was bleak. The pool was too cold to swim in and the place was deserted most of the time.

We did a cruise to the Caribbean on the Celebrity Eclipse a few years ago. Everything about that cruise (except similar excellent service) was better—and at 25% of the price of this Regent cruise. Perhaps the NCL purchase of Regent is the reason. This is not the Regent of the past.
Regent Seven Seas Cruises, Regent Seven Seas Cruises has responded
Thank you for your feedback regarding your recent cruise aboard Seven Seas Navigator. While we are disappointed to hear this cruise did not meet your expectations, we appreciate you taking time to share your experiences, both good and bad, with us. We value your feedback and will do our due diligence to work on those areas that may require special attention. It is our hope that you will give us another chance to meet your expectations as it would be our pleasure to have you back aboard any of our ships.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
eastofhawaii’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Seven Seas Navigator price drops
250,000+ people have entered their email

Cabin Review

Master Suite
Cabin MS
The bath in the cabin had loose fixtures. The bathtub faucet handle came off in my hands when turned on. The cushions from the deck chairs were brought in every day for us to trip over in the cabin.
Deck 10 Suite Cabins

Port & Shore Excursion Reviews