First cruise with MSC and wanted to try the new ship - thought it would be as glamorous and food wonderful as I'd read about Italian ships. Not so.
(1) Embarkation - was very good. Waited until after 1:30pm to go to terminal.
(2) Debarkation - was very good. Was one of the first ones off the ship as we took all our own luggage off. Good thing as other people had to find lost luggage and were delayed a couple hours to get to airport.
Balcony room was very nice - bed was very comfortable. Best part of cruise was the room and room steward who worked very hard.