Grand Princess Review
Rating by category
Additional details
We booked this trip because the embarkation/disembarkation port was close to home and we were interested in the itinerary.
The embarkation was a little slow, the port was understaffed and it seemed a little confused. Our port agent did not tell us that we needed a boarding number so we were just sitting around until we started asking how we know what group we were in. A port representative then told us we were supposed to have a number then gave us one. All went well after that.
I expected Princess to be an upscale large line with their service and accommodations. I usually cruise Celebrity and have heard many comparisons between the two lines. As far as a luxurious line Princess needs to improve to be considered in the same league. In general the staff was very friendly and helpful.
Cabin Review
Mini-Suite with Balcony
First, I would like to say our cabin steward was very good, the room was very spacious with plenty of storage and clean. The bed was extremely comfortable.
Now with the issues... the furniture in this room was frayed, the carpet had runs in it, and the outdoor furniture was dirty. Basically, this room needs redone.