1. Home
  2. Cruise Reviews
  3. Seabourn Encore
When I got on board I thought gosh this is lovely this new ship, then after a few days I began to find design faults. You could not walk round the deck above the pool as there was not enough room from the end of the sun beds. The theatre had lots of seats with restricted views because of large pillars. I did not like where the piano bar was situated as you thought you were going into the Grill. The staff in the restaurant upstairs were very surly, and non smiling which is not good enough. I have not experienced this on other ships. I went on this cruise as I had done it before on the Odyssey and came off in Mumbai to fly up to Jaipur, Agra and New Delhi. I loved it so much I wanted to do it again. Well it was very expensive but a lovely experience again. We were given an eye mask and a plastic bag of shampoo, conditioner, shower gel and body lotion. What an insult. Everyone gets eye masks on aircraft and to give us these shower gels etc was not on. The beautiful hotels we stayed in gave us wonderful stuff. We had far better stuff the last time I went. Seabourn is definitely cutting back and it shows. It is not good enough as they would not cut the price of the cruise or give us FREE Wifi All the Americans get the perks, not the Brits. On the last morning I went down to the Square to query something on my bill. Well the guy was positively rude to me and I was so angry I walked away before I said something to him. Not good customer service. Dr Lawrence Blair was wonderful and gave very interesting talks. Well done to him.

Dubai to Singapore

Seabourn Encore Cruise Review by ali1936

1 person found this helpful
Trip Details
  • Sail Date: October 2017
  • Destination: Africa
  • Cabin Type: Veranda Suite
When I got on board I thought gosh this is lovely this new ship, then after a few days I began to find design faults. You could not walk round the deck above the pool as there was not enough room from the end of the sun beds. The theatre had lots of seats with restricted views because of large pillars. I did not like where the piano bar was situated as you thought you were going into the Grill. The staff in the restaurant upstairs were very surly, and non smiling which is not good enough. I have not experienced this on other ships. I went on this cruise as I had done it before on the Odyssey and came off in Mumbai to fly up to Jaipur, Agra and New Delhi. I loved it so much I wanted to do it again. Well it was very expensive but a lovely experience again. We were given an eye mask and a plastic bag of shampoo, conditioner, shower gel and body lotion. What an insult. Everyone gets eye masks on aircraft and to give us these shower gels etc was not on. The beautiful hotels we stayed in gave us wonderful stuff. We had far better stuff the last time I went. Seabourn is definitely cutting back and it shows. It is not good enough as they would not cut the price of the cruise or give us FREE Wifi All the Americans get the perks, not the Brits. On the last morning I went down to the Square to query something on my bill. Well the guy was positively rude to me and I was so angry I walked away before I said something to him. Not good customer service.

Dr Lawrence Blair was wonderful and gave very interesting talks. Well done to him.
ali1936’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Seabourn Encore price drops
250,000+ people have entered their email

Cabin Review

Veranda Suite
Cabin V6 931
Very nice, lovely girl who looked after me very well. Please could be get size SMALL slippers. We don't all have huge feet.
Deck 11 Suite Cabins