American Duchess Review

4.5 / 5.0
46 reviews

Major disappointment

Review for North America River Cruise on American Duchess
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hutch1994
10+ Cruises • Age 70s

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Sail Date: Oct 2017

This was a major disappointment. Booked the loft suite level which is the Commodore level that comes with a butler. That concept was a joke. Never was given a tour of our suite and how to operate the mechanical drapes plus other perks that are outlined in their brochure. Food was marginal (my husband was served an untoasted english muffin) that was on the cold side already. Waiters messes up alot of our orders despite the fact that we had a table for two. Never got night replenishment of used towels and our balcony was never swept the whole time we were on the cruise. Had plenty of dead gnats to see. I wouldn't recommend this boat or cruise line to anyone. For the cost of this cruise ($15,000 plus); I had expected better. Leisure time activities were virtually non existent. The only good thing about the cruise is that our cabin had two full bathrooms.

Cabin Review

Cabin Loft suite

Cabin was good size and featured two full bathrooms which came in handy. However the steward service left something to be desired. Also, don't expect it to took like the pictures in the brochure. Furnishings were more like early Holiday Inn.

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